Dell PowerVault NX3500 Administrator's Guide - Page 163

NFS Export Does Not Exist, NFS File Access Denied

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NFS Export Does Not Exist Description Cause Workaround Attempted to mount an inexistent export. This failure is commonly caused by spelling mistakes on the client machine or when accessing the wrong server. 1 Check the available exports on the NAS, verify that all the required exports exist. 2 On the problematic client, verify that the relevant export is available to this client: % showmount -e Export list for : /abc 10.10.10.0 /xyz 10.10.10.0 3 If the export is available, review the export name spelling in the relevant mount command on the client. It is recommended to copy paste the export name from the showmount output to the mount command. NFS File Access Denied Description Cause Workaround This event is issued when an NFS user does not have enough permissions for the file on a NAS container. File ownership is UID/UNIX and the user is not privileged to access the file, or, file ownership is SID/ACL and after translation to UID/UNIX the permissions do not allow access to the file. For native access (when CIFS user accesses SID/ACL file or NFS user accesses UID/UNIX file) understanding the missing permission is standard. If the access is non-native, translation rules come to effect and it is recommended to contact Dell Technical Support. Troubleshooting 163

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Troubleshooting
163
NFS Export Does Not Exist
NFS File Access Denied
Description
Attempted to mount an inexistent export.
Cause
This failure is commonly caused by spelling mistakes on the client
machine or when accessing the wrong server.
Workaround
1
Check the available exports on the NAS, verify that all the
required exports exist.
2
On the problematic client, verify that the relevant export is
available to this client:
% showmount -e <Server name/IP>
Export list for <Server name/IP>:
/abc
10.10.10.0
/xyz
10.10.10.0
3
If the export is available, review the export name spelling in the
relevant mount command on the client. It is recommended to
copy paste the export name from the showmount output to the
mount command.
Description
This event is issued when an NFS user does not have enough
permissions for the file on a NAS container.
Cause
File ownership is UID/UNIX and the user is not privileged to
access the file, or, file ownership is SID/ACL and after translation
to UID/UNIX the permissions do not allow access to the file.
Workaround
For native access (when CIFS user accesses SID/ACL file or NFS
user accesses UID/UNIX file) understanding the missing
permission is standard.
If the access is non-native, translation rules come to effect and it is
recommended to contact Dell Technical Support.