Dell PowerVault NX3500 Administrator's Guide - Page 140

Offline Diagnostics, MP Memory, Dell Diagnostics

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To retrieve the diagnostic file: 1 Use an ftp client after the diagnostics is complete: ftp://admin@ ControllerIP:44421/diagnostics 2 Enter your admin password. NOTE: The controller IP address you should use to retrieve the diagnostic file is displayed on the screen. Offline Diagnostics Offline diagnostics requires your solution to be offline, which means out of production and not serving data. This is generally helpful to troubleshoot low-level hardware issues. It uses the following Dell native tools: • MP Memory • Dell Diagnostics MP Memory MP Memory is a Dell-developed, MS DOS-based memory test tool. This tool is efficient for large (greater than 4 GB) memory configurations. The tool supports single-processor or multiprocessor configurations, as well as processors using the Intel Hyper-Threading Technology. MP Memory operates only on Dell PowerEdge servers that are Intel processorbased. This tool complements Dell 32-Bit Diagnostics tests and helps provide complete, comprehensive diagnostics on the controller in a pre-operating system environment. Dell Diagnostics Unlike many diagnostic programs, the Dell Diagnostics helps you check your computer's hardware without any additional equipment and without destroying any data. If you find a problem you cannot solve by yourself, the diagnostic tests can provide you with important information you will need when talking to Dell service and support personnel. CAUTION: Use the Dell Diagnostics only to test the Dell system. Using this program with other systems may cause incorrect system responses or error messages. 140 Maintaining the PowerVault NX3500

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140
Maintaining the PowerVault NX3500
To retrieve the diagnostic file:
1
Use an ftp client after the diagnostics is complete:
ftp://admin@ ControllerIP:44421/diagnostics
2
Enter your
admin
password.
NOTE:
The controller IP address you should use to retrieve the diagnostic file
is displayed on the screen.
Offline Diagnostics
Offline diagnostics requires your solution to be offline, which means out of
production and not serving data. This is generally helpful to troubleshoot
low-level hardware issues.
It uses the following Dell native tools:
•
MP Memory
•
Dell Diagnostics
MP Memory
MP Memory is a Dell-developed, MS DOS-based memory test tool. This tool
is efficient for large (greater than 4 GB) memory configurations. The tool
supports single-processor or multiprocessor configurations, as well as
processors using the Intel Hyper-Threading Technology.
MP Memory operates only on Dell PowerEdge servers that are Intel processor-
based. This tool complements Dell 32-Bit Diagnostics tests and helps provide
complete, comprehensive diagnostics on the controller in a pre-operating
system environment.
Dell Diagnostics
Unlike many diagnostic programs, the Dell Diagnostics helps you check your
computer's hardware without any additional equipment and without
destroying any data. If you find a problem you cannot solve by yourself, the
diagnostic tests can provide you with important information you will need
when talking to Dell service and support personnel.
CAUTION:
Use the Dell Diagnostics only to test the Dell system. Using this
program with other systems may cause incorrect system responses or error
messages.