HP Officejet Pro L7600 User Guide

HP Officejet Pro L7600 - All-in-One Printer Manual



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HP Officejet Pro L7600 manual table of contents:

  • Page 1
    HP Officejet Pro L7300/L7500/L7600/L7700 User Guide
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    HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series User Guide
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    .... 1. Read and understand all instructions in the documentation that comes with the HP All-in-One. 2. Use ... does not operate normally, see Maintain and troubleshoot. 9. There are no user-... card is supported by the product. SD Logo is a trademark of its proprietor. Product restricted material This HP ...
  • Page 5
    ... ...25 Warning messages ...25 Error messages ...25 Critical error messages ...25 Change device settings ...25 Use the HP Solution Center (Windows) ...26 Use the HP photo and imaging software ...26 Text and symbols ...28 Type numbers and text on the ...
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    ... ...42 To print a borderless document (Windows) ...42 To print a borderless document (Mac OS) ...43 Set ...default settings for all future jobs (Windows) ...47 To change settings (Mac OS) ...47 Print on... page ...48 To perform duplexing (Windows) ...48 To perform automatic duplexing (Mac OS) ...49 Cancel...
  • Page 7
    ... scanned original ...56 Edit a scanned photo or graphic ...56 Edit a scanned document using optical character recognition (OCR) software ...56 Change scan settings ...57 Cancel a scan job ...57 7 Work with memory devices (some models only) Insert a memory card ......
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    ...) ...93 To open the HP Printer Utility ...93 HP Printer Utility panels ...93 Network Printer Setup Utility (Mac OS) ...94 HP Web Jetadmin software ...94 HP Instant Support ...94 Security and privacy ...95 To gain access to HP Instant ...
  • Page 9
    ...126 Network connection ...127 To install the device on a network ...127 To install the device software on client computers ...127 To install the printer driver using Add Printer ...128 Configure the device (Mac OS) ...128 To install the software for network ...
  • Page 10
    10 Maintain and troubleshoot Supported ink cartridges ...143 Replace the ink cartridges ...144 Maintain the printheads ...145 To check ... ...146 To calibrate the linefeed ...147 To clean the printheads ...147 To clean the printhead contacts manually ...147 To replace the printheads ......
  • Page 11
    ... ...197 A HP supplies and accessories Order printing supplies online ...198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
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    Obtain HP telephone support ...200 Before you call ...200 Telephone support numbers ...201 Hewlett-Packard limited warranty statement ...203 Prepare the device for shipment ...204 Remove the ink cartridges and printheads before shipment ...204 Remove the ...
  • Page 13
    ... elimination ...228 Power consumption ...228 Battery information ...228 Material safety data sheets ...229 Recycling ...229 Product packaging ...229 Plastics ...229 Disposal of waste equipment by users in private households in the European Union ...229 HP products and supplies ...229 Index...230 9
  • Page 14
    ...® Windows®) Provides information about printhead health and access to maintenance services. For more information, see Toolbox (Windows). HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, ...
  • Page 15
    ... printouts. Provide the latest printer software, and product and support information. Lists information to contact HP. During the warranty ...HP telephone support. HP telephone support HP photo and imaging software help For more information, see Use the HP photo and imaging software. Accessibility ...
  • Page 16
    ...to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility. Understand the HP All-in-One parts Front view Printing supplies area Memory card...
  • Page 17
    ... (ADF) Scanner glass Control panel (differs based on the HP All-in-One model that you have) Display (...) Output tray Output tray extension Length/width guides Tray 1 Tray 2 (available with some models) Front ... Memory device light Document feeder tray Width guides Understand the HP All-in-One parts 13
  • Page 18
    ...2 3 4 5 Ink cartridge door Ink cartridges Print-carriage access door Printheads Printhead latch Memory card slots 1 2 3 4 5 CompactFlash (types... xD Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started...
  • Page 19
    Back view 1 2 3 4 5 6 Power input Ethernet network port Rear universal serial bus (USB) port Fax ports (1-LINE and 2-EXT) (available on ... sections describe control panel buttons, lights, and displays. Your model might not have all of the features described. Understand the HP All-in-One parts 15
  • Page 20
    ... five speed-dial numbers. Speed Dial: Selects a speed-dial number. Scan Menu: Presents the Scan...a scan destination. Digital Filing: Scans and saves a document to a folder and shares documents with ...fax calls. You are required to subscribe to a caller ID service to use this feature. 7 8 9 10 11 12 13 ...
  • Page 21
    ... proof sheet, and then print those photos by scanning the proof sheet. Rotate: Rotate the current image ...Help menu. The topic that you select from the Help menu opens a help window on your computer screen. Auto... selected using the Scan To button. 31 32 33 34 35 Understand the HP All-in-One parts 17
  • Page 22
    ... inserted. This icon might appear if an ink cartridge contains non-HP ink. Shows that a wired network connection exists. Shows that the device ... an ad hoc, or computer-to-computer, wireless network connection exists. (This feature is supported on some models.) For more information, see Set...
  • Page 23
    ... such Follow the instructions in Set up the device for wireless communication (some models only). Follow the instructions in Set up the device for HP bt300, Printer and PC Adapter with Understand the HP All-in-One parts 19
  • Page 24
    Chapter 1 Description Recommended number of connected computers for best performance Supported software features Setup instructions Bluetooth® Wireless Technology as a PDA, camera phone, or Bluetoothenabled computer. Bluetooth communication. 20 Get started
  • Page 25
    2 Install the accessories This section contains the following topics Install the duplexer Install Tray 2 Turn on accessories in the print driver Install the duplexer NOTE: This feature is available with some models of the device. You can print on both sides of a sheet of paper automatically when ...
  • Page 26
    ...the power cord and turn on the device. 5. Enable Tray 2 in the print driver. For more information, see Turn on accessories in the print driver. Turn on accessories in the print driver • • To turn on accessories on Windows computers To turn on accessories on Macintosh computers 22 Install ...
  • Page 27
    To turn on accessories on Windows computers After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.) 1. ...
  • Page 28
    ... panel-color display or two-line display -depends on the model you have. • Scan menu: Presents a list of destinations; for example, HP photo and imaging software. On some models, you can scan and reprint a photo or scan to a memory card. Fax...
  • Page 29
    ... device settings You can change the device settings from these places From the control panel. From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software. From the embedded Web server. For ...
  • Page 30
    ...To change settings from the HP photo and imaging software (Mac OS) 1. Click the HP Device Manager icon in the Dock. 2. ... the setting and then click Apply. Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is the entry point for the HP Photosmart Software. Use the HP ...
  • Page 31
    ... and imaging software entry point is the HP Photosmart Studio window. Regardless, the entry ... and imaging software and services. To open the HP Photosmart Software on a Windows computer ... one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system ...
  • Page 32
    ... control panel by using the visual keyboard (some models only). The visual keyboard appears automatically on the color display when you set up a wired or wireless network, the fax header, or speed-dial entries. You can also enter symbols from the keypad when you dial a fax or phone number. When the ...
  • Page 33
    ...automatically appears on the color display when you must enter text. For example, the visual keyboard automatically appears when you are setting up a wired or wireless network, the fax header, or speed-dial entries. To enter text by using the visual keyboard 1. To select a letter, number, or symbol ...
  • Page 34
    ...originals You can load an original for a copy, fax, or scan job in the automatic document feeder or on the scanner glass.... document feeder (ADF) You can copy, scan, or fax a one-sided or two-sided, single...: Two-sided legal-size documents cannot be scanned, copied, or faxed using the ADF. Some features...
  • Page 35
    ...the loaded pages were detected. TIP: For more help on loading originals in the automatic document feeder, ... original on the scanner glass You can copy, scan, or fax up to letter- or A4-size ... corner of the glass. TIP: For more help on loading an original, refer to the engraved guides along the edge of...
  • Page 36
    ... media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.hp.com for more information about HP media. Tips for selecting and using print media...very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with ...
  • Page 37
    ...-sized media • Use only custom-sized media that is supported by the device. • If your application supports... document. If not, set the size in the print driver. You might need to reformat existing documents...supported media types and weights Understand supported sizes NOTE: Tray 2 and the duplexer ...
  • Page 38
    ... B5 (182 x 257 mm; 7.17 x 10.12 inches)* Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)* Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)* HP Greeting Card Envelope (111 x 152 mm; 4.38 x 6 inches)* A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)* DL Envelope (110 x 220 mm; 4.3 x 8.7 ...
  • Page 39
    (continued) Media size Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)* Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)* Photo media Photo media (76.2 x 127 mm; 3 x 5 inches)* Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (10 x 15 ...
  • Page 40
    ... from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights NOTE: Tray 2 and the duplexer are available ... 60 to 105 g/m2 (16 to 28 lb bond) Output-bin All supported media Up to 150 sheets of plain paper (text printing) 36 Use the ...
  • Page 41
    ... inch) 16.5 mm (0.65 inch) 16.5 mm (0.65 inch) * To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins. NOTE: If you are using the duplexer (available with some models), ...
  • Page 42
    ...back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 3. Slide the media guides in the tray to adjust them for the media size that you have loaded, and then lower the output tray. 4. Pull out the extension on the output tray....
  • Page 43
    ... of the tray. Make sure the stack of paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Tray 2 can be loaded only with plain paper. 3. Slide the media guides in the tray to adjust them for the size that you have loaded. Load media 39
  • Page 44
    ...: To use the tray lock and default tray settings, you must select the automatic tray selection option in the device software. If the device is on a network and you set a default tray, the setting will affect all users of the device. Tray 2 is ...
  • Page 45
    ...of the following: • Embedded Web server: Click the Settings tab and click Paper Handling in the left panel. • Print driver (Windows): Click the Printer services button on either the Features or Color tab, and then select Paper Handling. ...
  • Page 46
    ... gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-... that you want to print. 3. From the application, open the print driver: a. Click File, and then click Print....
  • Page 47
    ... document completely borderless. To print a borderless document (Mac OS) Load the appropriate media. For more information... you are printing on thick or photo media, select the manual feed option. 10. Change any other...up frequently used fax numbers and network folders as speed-dial entries. This lets ...
  • Page 48
    .... • HP Photosmart Software: Open the HP Photosmart Software and follow the instructions in the onscreen Help. • HP Device Manager (Mac OS): Launch HP .... HP Photosmart Software: Open the HP Photosmart Software and follow the instructions in the onscreen Help. • 44 Use the all-in-...
  • Page 49
    ... • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax...Filing Speed-dial allows you to create folders to scan and store digital documents for speed-dial sending. Use the Friendly Name, Network Path, User Name, Password and Optional ...
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    ... Information and Settings, and then select Fax Speed Dial Settings from the drop-down list. • HP Photosmart Software: Open the HP Photosmart Software and follow the instructions in the onscreen Help. 46 Use the all-in-one
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    ...: To set print settings for all print jobs, make the changes in the printer driver. For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see ...
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    ... more information, see Understand specifications for supported media. Specify duplex options in your application or in the printer driver. Do not print on both sides of ... box depending on which way you want the binding. See the graphics in the print driver for examples. 48 Print
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    ... that the device is currently processing. It does not affect jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower-right corner ...and then press the Delete key on the keyboard. Mac OS: Double-click the printer in the Printer Setup Utility. Select the...
  • Page 54
    ... copying an original, you might want to select an area to copy using the Crop setting from the Copy Menu. Selecting the Crop setting starts a scan and shows a preview of the original on the color display. Cropping changes the dimensions of the image, thus decreasing its physical size. 50 Copy
  • Page 55
    TIP: You can resize the cropped image by changing the Reduce/Enlarge setting. Use Fit to Page to make a copy with borders. Enlarging a cropped image might affect print quality depending on the resolution of the image. To crop an image from the control panel 1. In the Copy area, press Copy Menu and ...
  • Page 56
    ... the control panel only. NOTE: You can also use the HP Photosmart Software to scan an image, including panorama images. Using this software, you... and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your software. To use the scan...
  • Page 57
    ... folder ▲ Create a folder on your network. This folder is used to store files that are scanned by using the Direct Digital ... Digital Filing Speed-dial Address Book. Scan an original to a network folder You can scan originals directly into a network folder without any computer-based software. The ...
  • Page 58
    ... document that you have scanned. To send a scan to a program on a computer from the HP photo and imaging software 1. At the computer, open the HP photo and ... software. For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for further instructions. To send a scan to...
  • Page 59
    ... select the program that you want to use (such as the HP photo and imaging software). 6. Press OK or START SCAN. Scan an original to a... to the scanning feature and scan an image directly into the program. TWAIN is supported for all Windows and Mac OS operating systems, for ...
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    ... scanned original You can edit a scanned image using the HP Photosmart Software. You can also edit... or graphic You can edit a scanned photo or graphic using the HP Photosmart Software. Use this ...For more information, see the onscreen HP Photosmart Software Help. Edit a scanned document using optical ...
  • Page 61
    ... paste the text into the preferred word-processing program. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list....
  • Page 62
    ... card at a time as this can also damage files on the memory cards. The device supports the memory cards described below. Each type of memory card can only be inserted ... MMC xD Memory Stick, MagicGate Memory Stick, Memory Stick Duo, and Memory Stick Pro 58 Work with memory devices (some models only)
  • Page 63
    (continued) 5 Front universal serial bus (USB) port (PictBridge-enabled) To insert a memory card 1. Turn the memory card so that the label faces left, and the contacts are facing the device. 2. Insert the memory card into the corresponding memory card slot. Connect a digital camera The PictBridge...
  • Page 64
    ...photos to print. • The PictBridge standard saves the print instructions on the camera itself. In order to print photos ...USB cable. The DPOF standard saves the print instructions as a file on your memory card. In order... camera to see if your camera supports the PictBridge standard or DPOF file format...
  • Page 65
    ... to purchase a USB extension cable in order to use your device with this port. For more information on supported USB devices, see Supported devices. Check your camera documentation to verify how to change the USB mode to storage mode. Different cameras use different ...
  • Page 66
    .... You can also view photos using the HP Photosmart Software. View photos (color display models only)...You can view and edit photos using the HP Photosmart Software that came with your device. For more information, see the onscreen HP Photosmart Software Help. Print photos from the control panel The ...
  • Page 67
    ..., transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software. Printing photos from a proof sheet requires three ... your memory card or storage device Complete the proof sheet Scan the proof sheet To print a proof sheet 1. Insert a ...
  • Page 68
    ... in the Date Stamp circle below the layout options in step 2 of the proof sheet. To scan a completed proof sheet 1. Load the proof sheet print-side down on ...you used to print the proof sheet is still inserted in the device when you scan that proof sheet. 3. Make sure you have photo media loaded into ...
  • Page 69
    ... select Proof Sheet. c. Press the arrow keys to select Scan Proof Sheet, and then press OK. ... Proof Sheet button, press the arrow keys to select Scan, and then press OK. The device scans the...photo, you must use another software application, such as HP Photosmart software. To print a panoramic photo 1....
  • Page 70
    ...following options, and then press OK. Print Options Enables you to manually specify the type of paper on which you are printing and whether you... questions on guidelines or restrictions for passport photos, contact a local passport service agency. To print passport photos 1. Insert a memory card into ...
  • Page 71
    ... The Print Summary screen appears. 11. Press the arrow keys to highlight one of the following options, and then press OK. Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo. By default, the Paper...
  • Page 72
    Chapter 7 video on one sheet of paper in the order that they appear in the video. The video frames are automatically selected by your device. To create video action prints 1. Insert a memory card into the appropriate slot on the device, or connect a storage device to the front USB port. The ...
  • Page 73
    To save photos 1. Insert a memory card into the appropriate slot on the device, or connect a storage device to the front USB port. 2. Press Photo Menu. 3. Choose the appropriate display: For color display models a. Press the arrow keys and select Save. b. Press the arrow keys and select Transfer to...
  • Page 74
    ...connected to a computer, you can use the HP photo and imaging software to perform fax procedures that are not ... from the control panel. For more information about using the HP photo and imaging software, see Use the HP photo and imaging software. NOTE: Before you begin faxing, make sure you have set ...
  • Page 75
    ... port on the back of the device. When you send a fax manually, you can hear the dial tones,...tones from the receiving fax machine. To send a fax manually from a phone 1. Load your originals. For additional ...not use the keypad on the control panel of the device when manually sending a fax. You must use ...
  • Page 76
    ... do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned ...
  • Page 77
    ...fax You can receive faxes automatically or manually. If you turn off the Auto ... the fax on two pages. Receive a fax manually When you are on the phone, the person you are speaking ...fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive...
  • Page 78
    Chapter 8 You can receive faxes manually from a phone that is: • • Directly connected to the device (on the 2-EXT port) On the same phone line, but not directly connected to the device To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the ...
  • Page 79
    ... you might have received while the device was in an error condition. You must contact the senders ... Reception. 3. Press the right arrow button to select On, On Error Only, or Off. 4. Press OK. To set ...faxes are stored in memory, whether the device has an error condition or not. NOTE: After the memory ...
  • Page 80
    ...A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding ... fax. If you set up the device to print error reports for received faxes, it will also print an error report. Choose On-Print & Forward to print a backup copy of your received fax while ...
  • Page 81
    ... you can block varies by model.) NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in ...want to block. • If you are done, press No. To manually enter a number to block 1. Press Setup. 2. Press...
  • Page 82
    ... click Apply. View a list of blocked fax numbers You can view a list of blocked fax numbers only from the embedded Web server, which requires a network connection. To view a list of blocked numbers via the embedded Web server ▲ Open the embedded Web server. For more information, see To open the ...
  • Page 83
    ... name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the ... the device does not receive faxes. To set the answer mode to manual or automatic via the control panel ▲ Press Auto Answer to ...
  • Page 84
    ...phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern....calls and another ring pattern to fax calls. HP recommends that you request double or triple rings ... you do not have a distinctive ring service, use the default ring pattern, which is...
  • Page 85
    ... fax be resent. Turn off error correction only if you are having trouble sending or receiving a fax, and you want to accept the errors in the transmission. Turning off ... phone connection. To set the fax error-correction mode • Embedded Web server (network connection): Open the embedded ...
  • Page 86
    ... An Internet phone service A PBX system Fax over Internet Protocol (FoIP) An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to...
  • Page 87
    ... telephone company to make sure their Internet faxing service supports faxing. Test fax setup You ... home or office setup instructions. 2. Make sure the ink cartridges and printheads are installed, and that ... you send and receive. You can also manually print system reports as required; these reports ...
  • Page 88
    ... faxes were successfully sent, follow these instructions to enable fax confirmation before sending any...choose On Fax Send or Send & Receive, and scan your fax to send from memory, you ... so that it automatically prints a report when there is an error during transmission or reception. To set the device ...
  • Page 89
    ...imaging software. For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for the HP photo and imaging software for further instructions. The log lists faxes that have been sent from the control panel and the HP...
  • Page 90
    ... users can use the control panel, the embedded Web server, the printer driver, the Toolbox, the HP Web Jetadmin, and myPrintMileage. For more information ... Embedded Web server use these tools...Toolbox (Windows) HP Printer Utility (Mac OS) HP Web Jetadmin software myPrintMileage * 86 Configure and ...
  • Page 91
    ... status of ink cartridges and printheads. Embedded Web server • • • Printer status information: Click ... on the left pane. Ink cartridge and printhead status: Click the Information tab, and ... then click Usage in the left pane. Toolbox (Windows) Ink cartridge information: Click the Estimated ...
  • Page 92
    ... ink cartridges and expirations dates. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. HP Printer Utility (Mac OS) Ink cartridge information: Open the Information and Support panel and click Supplies Status. Administer the ...
  • Page 93
    ... Settings panel. Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that you want to perform. Toolbox (Windows) • • HP Printer Utility (Mac OS) • • Manage the device 89
  • Page 94
    ...Use device management tools Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Network Printer Setup Utility (Mac OS) HP ... NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP ...
  • Page 95
    ... these settings. Support provides a number of support services, including e-services such as HP Instant Support, myPrintMileage. For more information, see HP Instant Support and myPrintMileage. Order Supplies ... Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor ...
  • Page 96
    ...device hardware and printhead health information. Information tab options include: • Hardware information • • • Services myPrintmileage (if installed) HP Instant Support HP printhead health Print PQ (print quality) Diagnostic Page: Allows you ...
  • Page 97
    HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, ..., and find Web site support information. To open the HP Printer Utility 1. From the Finder, select Computer... click Launch Utility. HP Printer Utility panels Information and Support panel • Supplies Status...
  • Page 98
    ... information or to download the software, go to www.hp.com/go/webjetadmin. HP Instant Support HP Instant Support is a suite of...Notification of print driver updates: Alerts you when there is an update for the printer driver. A message appears on the HP Instant Support homepage; click the link within ...
  • Page 99
    ... online (Active Chat): Provides personalized help from an HP support expert over the Web at any time... error conditions, and status, is sent to HP. HP respects your privacy and manages ... contain the current information. myPrintMileage myPrintMileage is a service that HP provides to help you track and ...
  • Page 100
    ... then click myPrintMileage and follow the onscreen instructions. Windows taskbar: Right-click the HP Digital Imaging icon in the ... information, ink cartridge status, and printhead health status Help troubleshoot problems Verify installation of optional accessories, such as the duplexer The self-test...
  • Page 101
    ...and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. ...
  • Page 102
    ... device. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. Network Configuration Page 1. General Information: Shows information ...
  • Page 103
    ...access from your Web browser using an existing network connection to the device. For more information, see Embedded Web server. Change basic network settings The control-panel options enable ... manage a wireless connection and to perform a variety of network management tasks. This includes viewing...
  • Page 104
    ... Settings, and then select Print Network Configuration Page. Turn the wireless radio ...front of the device. In order to stay connected to a wireless network, the radio must stay on. However, if... the speed at which data is transmitted over the network. The default is Automatic. 1. Press the Setup button...
  • Page 105
    ... the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) to help you quickly set ... can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through the software you installed with ... you run the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), follow the procedures...
  • Page 106
    ... of phone system your country/region uses. The instructions for fax setup differ depending on whether you have... If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied..., you need to know what types of equipment and services (if any) share the same phone line with...
  • Page 107
    ... exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you ... questions. 3. Do you subscribe to a distinctive ring service through your telephone company that provides ...receive faxes directly to and from your computer software applications through a dial-up connection?...
  • Page 108
    ... second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow. If you have answered .... If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/services sharing your fax line None (...
  • Page 109
    (continued) Other equipment/services sharing your fax line (You answered Yes to questions 4 and 7 only.) Computer dial-up modem... 4, 5, and 6 only.) Voice calls, computer dial-up modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.) Case K: Shared voice/fax line with computer...
  • Page 110
    ... the fax. Case B: Set up the device with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the device, use the instructions in this section to connect a DSL filter between the telephone wall jack and the device. ...
  • Page 111
    ... Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the ... device. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. • • If you are ...
  • Page 112
    Chapter 9 Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple ... port To set up the device with a distinctive ring service 1. Using the phone cord supplied in the box ...
  • Page 113
    Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the device as described in this section. Figure 9-4 Back view of the device 1 2 3 Telephone wall jack Use the ...
  • Page 114
    ... how you want the device to answer calls, automatically or manually: • If you set up the device to answer... If you set up the device to answer faxes manually, you must be available to respond in person to ...for fax calls. You must receive faxes manually; this means you must be available to respond in ...
  • Page 115
    To set up the device with voice mail 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone ...
  • Page 116
    ...in your home or office. 4. If your modem software is set to receive faxes to your computer automatically,...the automatic fax reception setting in your modem software, the device will not be able to receive faxes. ... phone line to send faxes, follow these instructions to set up your fax. 112 Configure ...
  • Page 117
    1 2 3 Telephone wall jack Parallel splitter DSL/ADSL splitter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter. 4 5 Computer Computer DSL/ADSL modem NOTE: You ...
  • Page 118
    ... with computer DSL/ADSL modem Shared voice/fax with computer dial-up modem If you use your phone line for both fax and telephone calls, use these instructions to set up your fax. There are two different ways to set up the device with your computer based on the number of phone ports on your computer...
  • Page 119
    ... how you want the device to answer calls, automatically or manually: • If you set up the device to ... If you set up the device to answer faxes manually, you must be available to respond in person to ... receive faxes. To set up the device to answer calls manually, turn off the Auto Answer setting. 8. ...
  • Page 120
    Chapter 9 Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 2 3 4 5 6 7 Telephone wall jack Parallel splitter DSL/ADSL filter Phone cord supplied with the device DSL/ADSL modem Computer Telephone NOTE: You will need to purchase a ...
  • Page 121
    ... 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cord supplied in the box ...
  • Page 122
    ... 6. Set your answering machine to answer after a low number of rings. 7. Change the Rings to Answer setting on the device to the maximum number of rings supported by your device. (The maximum number of rings varies by country/ region.) 8. Run a fax test. When the phone rings, your answering machine ...
  • Page 123
    NOTE: Since your computer dial-up modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. • • Shared ...
  • Page 124
    ... cords for these connections. 6. If your modem software is set to receive faxes to your computer ... fax reception setting in your modem software, the device will not be able to receive faxes. ... setting on the device to the maximum number of rings supported by your device. (The maximum number of rings ...
  • Page 125
    When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax...
  • Page 126
    ... sharing the same phone number with DSL/ADSL service will need to be connected to additional DSL/ ADSL ...Answer setting on the device to the maximum number of rings supported by the device. NOTE: The maximum number of rings ...have a computer DSL modem, follow these instructions to set up your fax. Case ...
  • Page 127
    ... faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in ... your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. ...
  • Page 128
    ... Belgium (Dutch) Belguim (French) Portugal www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be/nl/faxconfig www....
  • Page 129
    ... must have administrator privileges to install a printer driver on Windows 2000, Windows XP, or Windows Server 2003. When setting up the device, HP recommends... USB cables without reinstalling the device software. When setting up the device, HP recommends that you connect the device ...
  • Page 130
    ... dialog box that displays methods for locating the printer driver, select the Advanced option, and ... Hardware wizard to perform an automatic search for the printer driver. 2. Select the check box for specifying... to the device. Only the printing function is shared. Scan, Copy, and Fax functions are not...
  • Page 131
    ...networks using the Add Printer wizard in Windows. For more information, see To install the printer driver using Add Printer. To install the device on a network Use the ...a locally shared network. To install the device software on client computers After printer drivers are installed on ...
  • Page 132
    ... Printer icon and follow the instructions for a network installation. For more information, see To install the printer driver using Add Printer. On the network, browse to the device and drag ... Or Click Start, click Control Panel, and then double-click Printers. 2. Double-click Add Printer, ...
  • Page 133
    ... shared device must have device sharing software installed, and the driver or PPD for the device that is installed. (You can run the installation program to install... Apple Macintosh Help on the computer. To share the device among computers running Mac OS 1. Turn on printer sharing on...
  • Page 134
    ... For more information, see To set up the device on a wireless network (Mac OS) or To set up wireless communication using the installer (Windows). SecureEasySetup (SES) For more information, see To set up wireless communication using SecureEasySetup (SES). ...
  • Page 135
    ... more information on wireless security, visit www.weca.net/opensection/pdf/ whitepaper_wi-fi_security4-29-03.pdf. • Network authentication: The device's factory default setting is '...-block chaining mode (CCM) and supports the Independent Basic Service Set (IBSS) to enable security ...
  • Page 136
    ... 5. Follow the display instructions to complete the setup. To set up wireless communication using the installer (Windows) For this method, you will need to have a network set up and ... network name. 8. If you chose to enter a new network name, enter it on the control panel, and then press...
  • Page 137
    ... CD menu, click Install and follow the onscreen instructions. 7. At the Connection Type dialog, select Wired network/Wireless and follow the onscreen instructions. To set up the device on a wireless network (Mac OS) 1. 2. 3. 4. Set up the device hardware (see the getting ...
  • Page 138
    ...Done. 9. Follow the onscreen instructions in the Network Printer Setup Utility, which starts running automatically, to install the printer driver. To turn off wireless communication On the control panel, press Setup, then select Network Menu, then select Wireless...
  • Page 139
    ... setting to automatically connect to non-preferred networks. This is disabled by default in Windows XP. • • • • • • Set up the device for Bluetooth communication The HP Bluetooth Wireless Printer Adapter allows you to print documents ...
  • Page 140
    ... Bluetooth, and then select Device Name. NOTE: The device ships with the predefined name of "Officejet L7XXX Series." c. Use the keypad to enter a new name. ... software functionality available with a Bluetooth connection is printing. Scanning and software-based faxing cannot be done over a ...
  • Page 141
    ... the device software on the computer. The purpose of installing the software is to make sure the printer driver is available for the Bluetooth connection. Therefore, if... 1. Make sure that you have installed the device software on the computer. 2. Attach an HP Bluetooth adapter to the front USB port. ...
  • Page 142
    ...: Mac Bluetooth must be enabled in the OS. To verify, open System Preferences, click on Network,... that you have installed the device software on the computer. 2. Attach an HP Bluetooth Adapter to the front ..., and press it again to turn it on. 4. Attach an HP Bluetooth adapter to the computer and turn ...
  • Page 143
    Use a passkey to authenticate Bluetooth devices You can set the security level of the device to either High or Low. • Low: The device does not require a passkey. Any Bluetooth device within range can print to it. NOTE: The default security setting is Low. Low level security does not require ...
  • Page 144
    ... turn off the device. 3. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select Officejet Pro L7XXX Series, and then click Uninstall. 4. Follow the onscreen instructions. 5. If you are asked whether you would ...
  • Page 145
    ...Add/Remove Programs. - Or Click Start, click Control Panel, and then double-click Programs and Features. 2. Select HP Officejet Pro All-in-One Series, and then click Change/Remove or Uninstall/Change. Follow the onscreen instructions. 3. Disconnect the ...
  • Page 146
    Chapter 9 6. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Follow the onscreen instructions and also see To install the software before connecting the device (recommended). 142 Configure and manage
  • Page 147
    ... tab, scroll to display the Cartridge Details button, and then click Cartridge Details. Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. NOTE: Ink ...
  • Page 148
    Chapter 10 Replace the ink cartridges You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Use device management tools. You can also print ...
  • Page 149
    .... Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. • • ...
  • Page 150
    ... Run Diagnostic. Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. HP Printer Utility (Mac OS): Click Align from the Information and Support panel. • • 146 Maintain and troubleshoot
  • Page 151
    ... then click Calibrate Linefeed and follow the onscreen instructions. HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information ... then click Clean Printheads and follow the onscreen instructions. HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. • •...
  • Page 152
    ... of the printhead (which corresponds to the control panel message) and use it to pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. ... include paper coffee filters and eyeglass lens cleaning paper. CAUTION: Do not use water. 148 Maintain and troubleshoot
  • Page 153
    ... Wipe the electrical contacts on the printhead but do not touch the nozzles. NOTE: The electrical ... are small copper-color squares, grouped on one face of the printhead. The nozzles are on a different face... mark clothing. 7. After cleaning, place the printhead on a sheet of paper or paper towel. Make...
  • Page 154
    ... pages. If the device does not print the pages, start the alignment process manually. For more information, see To align the printheads. To replace the printheads NOTE: To find out which printheads work with your printer, see Supplies. 1. Open the top cover. 2. If the ...
  • Page 155
    3. Lift the printhead latch. 4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Maintain the printheads 151
  • Page 156
    ... the device does not print the pages, start the alignment process manually. For more information, see To align the printheads. Store printing supplies This section covers the following topics: • • Store ink cartridges Store printheads Store ink cartridges Ink cartridges can be ...
  • Page 157
    ..., or ADF frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting ... up a cleaning routine that is appropriate for the device. If streaks exist on scanned documents, cleaning the ADF frame might solve the problem. Clean the device 153
  • Page 158
    Chapter 10 To clean the ADF 1. Turn off the device. 2. Lift the ADF. 3. Locate the ADF frame on the underside of the ADF. 4. Press the ADF frame release. 154 Maintain and troubleshoot
  • Page 159
    5. Unhook and remove the ADF frame. 6. Clean the ADF frame by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Clean both sides of the transparent film, including the white strip on the inside of the ADF frame. CAUTION: Use only glass cleaner. Avoid cleaners that ...
  • Page 160
    ... not clean the backing thoroughly, repeat the previous steps using isopropyl (rubbing) alcohol. Wipe the backing with a damp cloth to remove any residual alcohol, and then dry the backing with a dry, soft, lint-free cloth. 6. Close the ADF and then turn on the device. 156 Maintain and troubleshoot
  • Page 161
    ... Understand the self-test diagnostic page. The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For the Mac OS, set it as ... is not selected if you are using a computer running Windows. You are not running too many programs when ...
  • Page 162
    ... about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and... see also Solve wireless problems. Check the device setup For more information, see Troubleshooting tips and ...
  • Page 163
    ... turned on and working properly. Check the device setup for a network environment Ensure the correct device driver and printer driver port are being used. For more information about network connections, see Configure the device (Windows), Configure the ...
  • Page 164
    ... Blank or partial page printed Check for empty ink cartridges Check the control panel to see which cartridge is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Understand the self-test ...
  • Page 165
    ... the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Change print settings. Solve printing problems 161
  • Page 166
    ... conflicts, refer to the application's documentation, or contact the software manufacturer for specific help. The device prints half a page...or too rough. Make sure the media meets HP specifications, and try to print again. For more information, see Select print media. 162 Maintain and troubleshoot
  • Page 167
    ...before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality,...ink volume under the advanced features (Windows) or ink features (Mac OS). However, note..., such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid...
  • Page 168
    ... Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster ... sure Print in Grayscale is not selected in the printer driver. Wrong colors are printing Check ... Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality ...
  • Page 169
    ... printing system and result in reduced print quality and damage to the device or printhead. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories. Check the printheads Print the print quality diagnostic page on a ...
  • Page 170
    ... media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media ... media on top of other paper of the same size to help fill the tray. (Some media is picked ... the stack. • Make sure the tray is not overloaded with paper. 166 Maintain and troubleshoot
  • Page 171
    ... device to jam or pick multiple sheets at one time. Use HP media for optimum performance and efficiency. Solve copy problems If the following topics do not help, see Support and warranty for information about HP support. No copy came out • • Check the power Make sure that the power ...
  • Page 172
    ... sure that they are for normal size. The HP photo and imaging software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP photo and imaging software for more information. • Copy quality is poor...
  • Page 173
    ... problems If the following topics do not help, see Support and warranty for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information. Solve scan problems 169
  • Page 174
    ...enough for the original that you are scanning. • If you are using the HP photo and imaging software, the default settings in the ... task other than the one that you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about changing the properties. • 170 ...
  • Page 175
    ...settings • Make sure that the OCR software is set to edit text. • When you scan the original, make ... on the original does not scan well, if at all. • Error messages appear • "Unable ... when the image is scanned or printed or when the image appears on a screen. If the Solve scan problems 171...
  • Page 176
    ... on the back of a two-sided original appear in the scan Two-sided originals can "bleed... Display on the Windows control panel. • Try adjusting the resolution and color settings. • The scanned... the originals. • Adjust the software settings according to how you plan to use the scanned page. • Use...
  • Page 177
    ... of the scanning process. Unclear text Try adjusting the settings. Make sure that the resolution and color settings are correct. Size is reduced The HP software settings might be set to reduce the scanned image. See the product software Help for more ...
  • Page 178
    ... files using the same prefix and suffix. If you have scanned many files to a folder, change the prefix. The filename prefix has...then turn on the all-in-one. Solve fax problems This section contains fax setup troubleshooting information for the device. If the device is not set up properly for faxing,...
  • Page 179
    ...a fax successfully, there might not be a problem. • If you are running the test from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is not busy completing another task, such as receiving a fax or making a copy...
  • Page 180
    ... using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ... send or receive a fax successfully, there might not be a problem. After you resolve any ... cord supplied in the box with the device to connect to the "1-LINE" port 176 Maintain and troubleshoot
  • Page 181
    ... test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing ... the connection between the telephone wall jack and the device to make sure the phone cord is secure. Solve fax problems 177
  • Page 182
    ... using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ... using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ... device is ready for faxing. If the Dial Tone Detection test 178 Maintain and troubleshoot
  • Page 183
    ... other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a ... connect the device to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A ...
  • Page 184
    ...to send e-mail or access the Internet. The device is having problems sending and receiving faxes Solution: ... button to turn on the device. After turning on the device, HP recommends you wait five minutes before... phone accessories. You will also need another phone cord, 180 Maintain and troubleshoot
  • Page 185
    ...Check the display or your computer for an error message providing information about the problem and how to solve it. If ... about changing ECM, see the onscreen Help. If the problem persists, contact your telephone ... provider for support. If you are using a phone splitter, this can cause faxing problems...
  • Page 186
    Chapter 10 The device is having problems sending a manual fax Solution: NOTE: This possible ... call is connected directly to the device. To send a fax manually, the telephone must be connected directly to the port ... on receiving faxes manually, see Receive a fax manually. 182 Maintain and troubleshoot
  • Page 187
    ...you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to ... to detect fax tones. This problem is most common with digital answering machines. The following actions might help solve these problems: • When you have an answering machine on the ...
  • Page 188
    ... one or more pieces of the other equipment is causing problems; try adding them back one at... proper format or the receiving fax machine is having problems. To check this, try calling the fax number ... ask the recipient to check the receiving fax machine for any problems. 184 Maintain and troubleshoot
  • Page 189
    ... on the coupler and to the telephone wall jack. Solve photo (memory card) problems If the following topics do not help, see Support and warranty for information about HP support. Solve photo (memory card) problems 185
  • Page 190
    ...are starting a memory card operation from a computer, see the software Help for troubleshooting information. The device cannot read the memory card • Check the memory card • Make sure .... For more information, see Print photos using a proof sheet. 186 Maintain and troubleshoot
  • Page 191
    ... cable to connect the device to the network. For more information, see Configure the device (Windows) or Configure the device (Mac OS). • Make sure the network cable is securely ...If a time-out response appears, the IP address is incorrect. Solve device management problems 187
  • Page 192
    Chapter 10 Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support Hardware installation suggestions Software installation suggestions Solve alignment page problems Solve software ...
  • Page 193
    ... Starter CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). Solve alignment page problems ...in the CD drive, inspect the CD for damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure...
  • Page 194
    ..., run the installation program again. General network troubleshooting • If you are unable to install the device software, verify that: • All ... • If you are using a computer running Windows, make sure that the network ports created in the device driver match the device IP address: • Print the ...
  • Page 195
    ... page. Possible problems include the following: • The WAP filters hardware addresses (MAC addresses).... does not print, then reset the device's network settings and reinstall the device.... 6. Uninstall the device software completely, and then reinstall the software. Troubleshoot installation issues...
  • Page 196
    ...must be added to the WAP’s list of accepted MAC addresses. • • Print the network configuration page. For more ...€™s hardware address to the list of accepted MAC addresses. Reset network configuration settings If ...not too full. For more information, see Load media. 192 Maintain and troubleshoot
  • Page 197
    Clear a jam in the device To clear a jam 1. Remove all media from the output tray. 2. Check the rear access panel or the duplexer. a. Push the button on either side of the rear access panel or the duplexer, and then remove the panel or unit. b. Locate any jammed media inside the device, grasp it ...
  • Page 198
    ... carriage should return to its position on the right side of the device. If it does not move to the right, turn off the device before you remove any jam. 6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job. 194 Maintain and troubleshoot
  • Page 199
    Clear jams in the ADF If media is jammed in the ADF, use the following instructions below to clear the jam. For information about how to avoid jams, see Tips for avoiding jams. To clear a jam in the ADF 1. If a page is sticking out of an area, gently try to remove it without tearing the page. If you...
  • Page 200
    ..., gently pull it out. 8. Close the ADF. 9. Lower the green lever. 10. Reinstall the jam cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. NOTE: If the cleanout part is not replaced correctly, future jamming might occur. 196 Maintain and troubleshoot
  • Page 201
    ... path. Do not overload the trays. For more information, see Understand specifications for supported media. Load paper properly and when the device is not printing. ... right side of a tray. Make sure the media length and width guides are adjusted snugly against the media, but do not crinkle or bend it....
  • Page 202
    ... the Estimated Ink Level tab, click Shop Online. HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support panel, click ... CB007A J6035C J7942A J7951A Q3395A Supplies • • • Ink cartridges Printheads HP media Ink cartridges Use only the replacement ...
  • Page 203
    ... Details button to view information about replacement ink cartridges. HP Printer Utility (Mac OS): Open the Information and Support panel, and then click .../eu/hard-to-find-supplies to locate information on HP ink cartridges. Printheads HP 88 Black and Yellow HP 88 ...
  • Page 204
    ... following topics Obtain electronic support Obtain HP telephone support Hewlett-Packard limited warranty statement ...by using online chat. • Check for software updates. You can also obtain support from HP from the following electronic sources: • • Toolbox (Windows): The Toolbox provides easy, ...
  • Page 205
    ... to your system, such as through USB or network connection. Obtain the version number of the printer software, such as HP Officejet Pro L7500 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or ...
  • Page 206
    Appendix B 202 Support and warranty
  • Page 207
    Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 203
  • Page 208
    ...B Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure ... on, you can unplug the power cord and then manually slide the print carriage to the far right side to ...
  • Page 209
    ...out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to. Close the ink cartridge door and... aside. Do not send them with the device unless the HP customer support call agent instructs you to. Close the top cover. After...
  • Page 210
    .... Do not return the control-panel faceplate with the HP Allin-One. CAUTION: The replacement device .... NOTE: See the setup poster that came with the device for instructions on how to attach your control-panel faceplate. ... steps after you have prepared the device for shipment. 206 Support and warranty
  • Page 211
    .... Include the following items in the box A complete description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period. ...
  • Page 212
    ... with A4/Letter-size scanner glass (L7300, L7500): 505 x 402 x 356 mm (19.9 x ... not include printheads or ink cartridges) • Device with A4/Letter-size scanner glass (L7300, L7500): 14.2 kg (31.3 lb Device with ... estimated ink cartridge yields. HP PCL 3 enhanced US fonts: CG Times, CG Times Italic, ...
  • Page 213
    ... Device processor 192 MHz ARM946ES, ETM9 (medium) Device memory • L7300/L7500: 64 MB built-in RAM, 16 MB built-in MROM + 2...x64* (Professional and Home Editions) • • Mac OS X (10.3, 10.4) Linux NOTE: Printer and scanner drivers for Windows Server 2003 (both 32-bit and 64-bit versions) require a ...
  • Page 214
    ... (Professional and Home Editions Mac OS X (10.3, 10.4) Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe XP... 6.5 Compatible network protocols TCP/IP Network management • HP Web Jetadmin plug-ins • Embedded Web server Features • • Ability to remotely configure and manage ...
  • Page 215
    ...inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 ...400% (varies by model) Fit to page, pre-scan Copy speed: up to 30 copies ... to 8.5 up to 5.1 up to 30 up to 24 Scan resolution (dpi) 1 up to 600 x 1200 ... longer and uses more memory. Manual fax send and receive. Automatic...
  • Page 216
    ... specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan ... 300 dpi, 600 dpi Supported file formats: PDF, JPG Supported network configuration: TCP/IP ... 32 Vdc, 2500 mA Power consumption • L7300/L7500: 32 watts printing; 35 watts faxing ...
  • Page 217
    Supported devices USB flash drives HP has fully tested the following USB flash drives ... use other USB flash drives with the device. However, HP cannot guarantee that they will function properly with the...Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard (MMC) • xD-Picture ...
  • Page 218
    ...any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this ... information, contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo...
  • Page 219
    Exposure to radio frequency radiation (wireless products only) FCC statement 215
  • Page 220
    Appendix D Notice to users of the U.S. telephone network 216 Regulatory information
  • Page 221
    Notice to users of the Canadian telephone network Notice to users of the Canadian telephone network 217
  • Page 222
    Appendix D Notice to users in the European Economic Area Other regulatory information EMI statement (Korea) VCCI statement (Japan) Regulatory model number Power cord statement LED classification EMI statement (Korea) 218 Regulatory information
  • Page 223
    ... Model Number for your product is SNPRC-0602-01 or SNPRC-0602-02. This regulatory number should not be confused with the marketing name (HP Officejet Pro L7300/ L7500/L7600/L7700) or product number (CB778A, C8157A, C8158A, C8159A). Power cord ...
  • Page 224
    Appendix D Notice to users in Canada/Note à l'attention des utilisateurs Canadien Notice to users in Brazil/Notificação de Normas de Uso de Dispositivos Sem Fio do Brasil 220 Regulatory information
  • Page 225
    Notice to users in the European Union (English) Regulatory information for wireless products 221
  • Page 226
    Appendix D Notice to users in France 222 Regulatory information
  • Page 227
    Notice to users in Germany Regulatory information for wireless products 223
  • Page 228
    Appendix D Notice to users in Italy 224 Regulatory information
  • Page 229
    Notice to users in Spain Regulatory information for wireless products 225
  • Page 230
    Appendix D Declaration of conformity HP Officejet Pro L7500/L7600 226 Regulatory information
  • Page 231
    HP Officejet Pro L7700 Declaration of conformity 227
  • Page 232
    Appendix D Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its products to minimize the negative impact on the...
  • Page 233
    ... your local city office, your household waste disposal service or the shop where you purchased the product. HP products and supplies HP's Planet Partners™ recycling service provides an easy way to recycle any brand of computer equipment or HP printing supplies. HP's ...
  • Page 234
    ...70 troubleshoot 164 black dots or streaks, troubleshoot copies 169 scan 173 blank pages, troubleshoot copy 167 print 160 scan 173 blocked fax numbers control ... 20 Mac OS, print from 138 security settings 138 setup 135 Windows, print from 136 borderless printing Mac OS 43 Windows 42 both sides, ...
  • Page 235
    ... 35 customer support electronic 200 HP Instant Support 94 phone support 200 cut-off pages, troubleshoot ... print 210 dots, troubleshoot scan 173 double-sided printing 48 DPOF files 59 driver accessories settings 22 ... turn on and off in driver 22 using 48 duty cycle 208 E edit scanned images 56 text in...
  • Page 236
    ... setup test 175 header, fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 ... 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Studio send scans to programs 54 HP Planet Partners 229 232
  • Page 237
    Index HP Printer Utility (Mac OS) administrator settings 89 features 86 opening 93 ... 179 linefeed, calibrate 147 lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, ... 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install software 128 Network Printer Setup Utility 94...
  • Page 238
    ...tray locating 13 media supported 36 ozone-depleting chemicals 228 N network folders scan to 53 troubleshoot 173 network folders, as speed-dial entries 45 ...Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link ...
  • Page 239
    ... print-carriage access door, locating 14 printer driver accessories settings 22 settings ... 159 warranty 203 privacy, HP Instant Support 95 processor specifications 209 ...64 print 62 scan 64 pulse dialing 81 forwarding 76 manually 73 ... quality, troubleshoot copy 168 diagnostic page 145 print 162 scan 171...
  • Page 240
    ...wireless communication 133 security Bluetooth 138 HP Instant Support 95 manage 87 wireless communication ... device Mac OS 129 Windows 126 shipping the device 204 size scans, troubleshoot 173 troubleshoot copy 168 skew, ... types 19 HP Photosmart 26 installation on Mac OS 128 installation on Windows 125 ...
  • Page 241
    ..., troubleshoot copies 169 scan 173 stripes on scans, troubleshoot 172 subscriber identification code 79 ...system requirements 209 text cannot be edited after scan, troubleshoot 171 enter from control panel 28 incompletely filled on copies 169 missing from scan, troubleshoot 170 splotchy on copies 169 ...
  • Page 242
    ...Apple 129 customer support 200 environmental programs 228 European ink cartridges 199 HP Web ... printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print ... and off in driver 22 uninstall software 140 Windows Image Application (WIA), scan from ...
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HP Officejet Pro L7600 - All-in-One Printer Manual