Home » JVC Manuals » Video Cameras » JVC GZ-EX310 » Manual Viewer

JVC GZ-EX310 User Guide - Page 254

Computer, Screen/Image, The recorded subject is too dark.

Get JVC GZ-EX310 PDF manuals and user guides

Add to My Manuals
Save this manual to your list of manuals

Page 254 highlights

Troubleshooting Computer Screen/Image Unable to copy files to the computer's HDD. If the provided software LoiLoFit for Everio is not installed, some functions may not work properly. "Installing the Provided Software" (A p. 115) Before making backup, make sure that enough free space is left in the computer's hard disk (HDD). Unable to copy files to DVD or Blu-ray disc with a PC. To record to discs, a recordable DVD or Blu-ray drive is required for the computer in use. Cannot upload the file to YouTube. Check if you have created an account with YouTube. (You need a YouTube account to upload files to YouTube.) Changing videos to the file format for uploading cannot be performed on this unit. Refer to the help file of the provided software LoiLoFit for Everio Refer to the help file of the provided software Everio MediaBrowser 4 I am using a Mac computer. Copy the files to a Mac computer using the following method. "Copying to Mac Computer" (A p. 129) The computer cannot recognize the SDXC card. Confirm and update the OS of your computer. "When your computer cannot recognize the SDXC card" (A p. 14) The LCD monitor is difficult to see. The LCD monitor may be difficult to see if used in bright areas such as under direct sunlight. A band or a ball of bright light appears on the LCD monitor. Change the direction of this unit to prevent the light source from coming into view. (A band or a ball of bright light may appear when there is a bright light source near this unit, but this is not a malfunction.) The recorded subject is too dark. Use backlight compensation when the background is bright and the subject is dark. "Setting Backlight Compensation" (A p. 35) Use "NIGHTALIVE" in SCENE SELECT. "Shooting According to Scene (Subject)" (A p. 32) Use "GAIN UP" in the menu. " GAIN UP " (A p. 226) Set "BRIGHTNESS ADJUST" in the recording menu to the "+" side. "Adjusting Brightness" (A p. 34) The recorded subject is too bright. Set the backlight compensation to "OFF" if it is being used. "Setting Backlight Compensation" (A p. 35) Set "BRIGHTNESS ADJUST" in the recording menu to the "-" side. "Adjusting Brightness" (A p. 34) The color looks strange. (Too bluish, too reddish, etc.) Wait for a while until natural colors are achieved. (It may take some time for white balance to be adjusted.) Set "WHITE BALANCE" in the recording menu to "MANUAL". Select from "FINE"/"CLOUD"/"HALOGEN"/"MARINE:BLUE"/"MARINE:GREEN" according to the light source. Select "MWB" and adjust accordingly. Set "WHITE BALANCE" in the recording menu to "MANUAL". Select from "FINE"/"CLOUD"/"HALOGEN" according to the light source. Select "MWB" and adjust accordingly. "Setting White Balance" (A p. 36) The color looks different. Set "WHITE BALANCE" in the recording menu accordingly. "Setting White Balance" (A p. 36) There are bright or dark spots on the screen. While the LCD monitor screen has more than 99.99% effective pixels, 0.01% of the pixels may be bright spots (red, blue, green) or dark spots. This is not a malfunction. The spots will not be recorded. 254

Section	Page
Beginner’s Guide	4
Holiday Season/Christmas	5
Wedding	6
Travel	7
Amusement Park	9
Getting Started	11
Verifying the Accessories	11
Charging the Battery Pack	12
Grip Adjustment	13
Using as a Hand Strap	13
Inserting an SD Card	13
Types of Usable SD Card	14
Using the Touch Screen	15
Adjusting the Touch Panel	15
Names of Buttons and Functions on the LCD Monitor	16
Clock Setting	18
Resetting the Clock	19
Changing the Display Language	20
Holding this Unit	20
Tripod Mounting	21
Using this Unit Overseas	21
Charging the Battery Pack Overseas	21
Setting the Clock to Local Time when Traveling	22
Setting Daylight Saving Time	22
Optional Accessories	23
Recording	24
Taking Videos in Auto Mode	24
Capturing Still Images During Video Recording	26
Taking Still Images in Auto Mode	27
Zooming	30
Manual Recording	30
Shooting According to Scene (Subject)	32
Adjusting Focus Manually	33
Adjusting Brightness	34
Setting Backlight Compensation	35
Setting White Balance	36
Taking Close-up Shots	37
Recording with Effects	38
Recording with Animation Effects (ANIMATION EFFECT)	39
Recording with Face Decorations (DECORATE FACE EFFECT)	41
Recording with Decorative Stamps (STAMP)	42
Recording with Personal Handwriting (HANDWRITING EFFECT)	43
Capturing Subjects Clearly (TOUCH PRIORITY AE/AF)	44
Capturing Smiles Automatically (SMILE SHOT)	45
Capturing Pets Automatically (PET SHOT)	46
Registering Human Face Personal Authentication Information	48
Setting SMILE%/NAME DISPLAY	50
Editing the Registered Face Information	51
Reducing Camera Shake	52
Marking the Video While Recording	53
Slow-motion (High-speed) Recording	53
Recording at Intervals (TIME-LAPSE RECORDING)	54
Recording Stop-Motion Videos (STOP-MOTION REC)	56
Recording Automatically by Sensing Movements (AUTO REC)	57
Taking Group Shots (Self-timer)	58
Recording Videos with Date and Time	60
Checking the Remaining Recording Time	61
Playback	64
Playing Back Videos	64
Normal Playback	66
MARKING PLAYBACK	66
DIGEST PLAYBACK	70
PLAYBACK PLAYLIST	72
PLAYBACK OTHER FILE	73
Playing Back Still Images	74
Slideshow Playback	75
Searching for a Specific Video/Still Image by Date	76
Connecting to and Viewing on TV	77
Connecting via the HDMI Mini Connector	77
Connecting via the AV Connector	79
Playing Back a DVD or Blu-ray Disc Created on this Unit	79
Digest Playback on a Blu-ray or DVD Player	79
Editing	80
Deleting Unwanted Files	80
Deleting the Currently Displayed File	80
Deleting Selected Files	80
Protecting Files	81
Protecting/Releasing Protection of the Currently Displayed File	81
Protecting/Releasing Protection of Selected Files	82
Capturing a Still Image in the Video During Playback	83
Combining Videos Recorded by Seamless Recording	83
Capturing a Required Part in the Video (TRIMMING)	84
Creating Playlists from the Recorded Videos	85
Creating Playlists with Selected Files	85
Creating Playlists by Date	87
Editing Playlists	88
Deleting Playlists	89
Copying	90
Creating Discs with a BD Writer (External Blu-ray Drive)	90
Preparing a BD Writer (External Blu-ray Drive)	91
Creating a Disc	92
Playing Back with a BD Writer (External Blu-ray Drive)	98
Creating Discs with a DVD Writer	98
Preparing a DVD Writer (CU-VD3)	99
Preparing a DVD Writer (CU-VD50)	99
Creating a Disc	100
Playing Back with a DVD Writer	105
Creating a Disc Using a Connected Blu-ray Recorder	105
Dubbing Files to a Disc by Connecting to a DVD Recorder	106
Dubbing Files to a VHS Tape by Connecting to a VCR	107
Using a USB External Hard Disk Drive	108
Preparing a USB External Hard Disk Drive	109
Copying All Files	109
Playing Back Files in the USB External Hard Disk Drive	110
Deleting Folders in the USB External Hard Disk Drive	111
Formatting the USB External Hard Disk Drive	111
Copying Files to an SD Card (GZ-EX355)	112
Moving Files to an SD Card (GZ-EX355)	113
Copying to Windows PC (GZ-EX355/GZ-EX310)	114
Verifying System Requirements (Guideline)	114
Installing the Provided Software	115
Backing Up Files	116
Recording Videos to Discs	117
Backing Up Files Without Using Provided Software	119
List of Files and Folders	120
Copying to Windows PC (GZ-E300)	121
Verifying System Requirements (Guideline)	121
Installing the Provided Software (Built-in)	122
Backing Up All Files	123
Organizing Files	124
Recording Videos to Discs	125
Backing Up Files Without Using Provided Software	127
List of Files and Folders	128
Copying to Mac Computer	129
Using Wi-Fi (GZ-EX355/GZ-EX310)	130
Wi-Fi Capabilities	130
Operating Environment	131
Precautions on Using Wi-Fi	131
Image Monitoring via Direct Connection (DIRECT MONITORING)	132
Image Monitoring via an Access Point at Home (INDOOR MONITORING)	135
Image Monitoring via the Internet (OUTDOOR MONITORING)	140
Sending Still Images via E-mail upon Detection of Face or Movement (DETECT/MAIL)	142
Record and Send Videos via E-mail (VIDEO MAIL)	144
Image Monitoring on TV (TV MONITORING)	145
EASY STORAGE	146
Recording the Location Information	147
Using the Pan Cradle (Sold Separately)	150
Changing the Settings	152
Setting the Password (DIRECT MONITORING/INDOOR MONITORING/OUTDOOR MONITORING)	155
Setting the Enforced Group Owner (DIRECT MONITORING)	156
Changing the HTTP Port (DIRECT MONITORING/INDOOR MONITORING/OUTDOOR MONITORING)	156
Setting the UPnP of this Camera (OUTDOOR MONITORING)	157
Obtaining a Dynamic DNS (DDNS) Account	157
Setting Dynamic DNS on this Camera (OUTDOOR MONITORING)	158
Setting the Sender’s E-mail Address of the Camera	159
Registering the Recipient’s E-mail Address of the Camera	161
Setting the Detection Method of this Camera (DETECT/MAIL SETTING)	163
Setting the Detection Interval of this Camera (DETECT/MAIL SETTING)	163
Setting Self Recording on this Camera (DETECT/MAIL SETTING)	164
Registering the Access Points of the Camera to Connect (ACCESS POINTS)	164
Setting the Password (DIRECT MONITORING)	170
Enabling the MAC Address Filter (TV MONITORING)	170
Registering the MAC Address (TV MONITORING)	171
Checking the MAC Address of this Camera	171
Protecting the Network Settings with a Password	172
Initializing the Wi-Fi Settings	173
Changing the Panning Speed	173
Using Smartphone Applications	175
Indications on the Screen	175
Using the Markings	176
Using the Game Score	176
Transferring Videos (AVCHD format)	179
Transferring Videos (iFrame format)	182
Transferring Still Images	184
Smartphone Application Settings	186
Using the Wi-Fi Function from a Web Browser	188
Indications on the Screen	188
Troubleshooting	191
Wi-Fi Specifications	196
Using Wi-Fi by Creating a QR Code (GZ-EX355/GZ-EX310)	198
DIRECT MONITORING	199
INDOOR MONITORING	202
OUTDOOR MONITORING	207
DETECT/MAIL	212
VIDEO MAIL	216
TV MONITORING	220
Settings Menu	224
Operating the Menu	224
Operating the Top Menu	224
Operating the Shortcut Menu	225
RECORD SETTING Menu (video)	226
SPECIAL RECORDING Menu (video)	230
RECORD SETTING Menu (still image)	231
SPECIAL RECORDING Menu (still image)	233
PLAYBACK SETTING Menu (video)	234
EDIT Menu (video)	235
PLAYBACK SETTING Menu (still image)	236
EDIT Menu (still image)	237
SETUP (video/still image)	238
CONNECTION SETTINGS (video/still image)	241
MEDIA SETTINGS (video/still image)	242
USB CONNECTION MENU	243
Names of Parts	244
Indications on the LCD monitor	247
Troubleshooting	250
When the unit is not working properly	250
Battery Pack	251
Recording	251
Card	252
Playback	252
Editing/Copying	253
Computer	254
Screen/Image	254
Other Problems	255
Error Message?	256
Maintenance	258

Match case Limit results 1 per page

Computer

Unable to copy files to the computer’s HDD.

If the provided software LoiLoFit for Everio is not installed, some functions

may not work properly.

“Installing the Provided Software” (

p. 115)

Before making backup, make sure that enough free space is left in the

computer's hard disk (HDD).

Unable to copy files to DVD or Blu-ray disc with a PC.

To record to discs, a recordable DVD or Blu-ray drive is required for the

computer in use.

Cannot upload the file to YouTube.

Check if you have created an account with YouTube. (You need a YouTube

account to upload files to YouTube.)

Changing videos to the file format for uploading cannot be performed on this

unit.

Refer to the help file of the provided software LoiLoFit for Everio

Refer to the help file of the provided software Everio MediaBrowser 4

I am using a Mac computer.

Copy the files to a Mac computer using the following method.

“Copying to Mac Computer” (

p. 129)

The computer cannot recognize the SDXC card.

Confirm and update the OS of your computer.

“When your computer cannot recognize the SDXC card” (

p. 14)

Screen/Image

The LCD monitor is difficult to see.

The LCD monitor may be difficult to see if used in bright areas such as under

direct sunlight.

A band or a ball of bright light appears on the LCD monitor.

Change the direction of this unit to prevent the light source from coming into

view. (A band or a ball of bright light may appear when there is a bright light

source near this unit, but this is not a malfunction.)

The recorded subject is too dark.

Use backlight compensation when the background is bright and the subject

is dark.

“Setting Backlight Compensation” (

p. 35)

Use “NIGHTALIVE” in SCENE SELECT.

“Shooting According to Scene (Subject)” (

p. 32)

Use “GAIN UP” in the menu.

“ GAIN UP ” (

p. 226)

Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side.

“Adjusting Brightness” (

p. 34)

The recorded subject is too bright.

Set the backlight compensation to “OFF” if it is being used.

“Setting Backlight Compensation” (

p. 35)

Set “BRIGHTNESS ADJUST” in the recording menu to the “-” side.

“Adjusting Brightness” (

p. 34)

The color looks strange. (Too bluish, too reddish, etc.)

Wait for a while until natural colors are achieved. (It may take some time for

white balance to be adjusted.)

Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from

“FINE”/“CLOUD”/“HALOGEN”/“MARINE:BLUE”/“MARINE:GREEN”

according to the light source.

Select “MWB” and adjust accordingly.

Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from

“FINE”/“CLOUD”/“HALOGEN” according to the light source. Select “MWB”

and adjust accordingly.

“Setting White Balance” (

p. 36)

The color looks different.

Set “WHITE BALANCE” in the recording menu accordingly.

“Setting White Balance” (

p. 36)

There are bright or dark spots on the screen.

While the LCD monitor screen has more than 99.99% effective pixels, 0.01%

of the pixels may be bright spots (red, blue, green) or dark spots. This is not

a malfunction. The spots will not be recorded.

Troubleshooting

254