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Kyocera FS-C8500DN FS-C8500DN Operation Guide - Page 187

Print Quality Problems, Printed Results, Corrective Action

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Printed Results Skewed-color printout Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Corrective Action Conduct color registration using the printer operation panel. For details, refer to Color Regist. (Color registration [Standard]) on page 4106. Completely blank printout Dropouts or stray dots Clean the LSU. For details, refer to LSU (LSU cleaning mode setting) on page 4-116. Conduct color calibration either by switching the printer off then on or using the printer operation panel. For details, refer to ColorCalibration on page 4-106. Depending on the environmental conditions, correct printing may not be possible. Refer to page xvi for the temperature and humidity ranges in which the printer can be used. A problem may have occurred on your computer. Check if an error has occurred or the settings are correct in the application. Clean the LSU. For details, refer to LSU (LSU cleaning mode setting) on page 4-116. Clean the separator and transfer roller. Open the printer left cover 1 and clean the separator and transfer roller with a cleaning brush. Refer to Cleaning the Printer on page 5-8. Troubleshooting 6-3

Section	Page
Contents	3
Legal and Safety Information	5
Notice on Software	5
Notice	5
Regarding Tradenames	5
License Agreements	6
Typeface Trademark Acknowledgement	6
Monotype Imaging License Agreement	6
GPL	7
Open SSLeay License	7
Original SSLeay License	8
Compliance and Conformity	10
Interface connectors	10
Safety Information	11
Laser Safety	11
Laser Notice	11
Radio Frequency Transmitter	11
Radio Tag Technology	11
Cautionary Labels	12
CDRH Regulations	13
Ozone concentration	13
Safety Instructions Regarding the Disconnection of Power	13
Canadian Department of Communications Compliance Statement	14
Avis de conformité aux normes du ministère des Communications du Canada	14
EN ISO 7779	14
Ergonomics	14
Disclaimer	14
Laser Safety	14
Energy Saving Control Function	15
Sleep	15
Automatic 2-Sided Print Function	15
Paper Recycling	15
Energy Star (ENERGY STAR®) Program	15
Installation Precautions	16
Environment	16
Other Precautions	16
Power Supply/Grounding the Printer	17
Other Precautions	17
Handling of Plastic Bags	17
Precautions for Use	18
Cautions when Using the Printer	18
Other Precautions	19
Cautions for Toner Handling	19
About the Operation Guide	20
Conventions	20
1 Machine Parts	21
Components at the Front of the Printer	22
Components at the Left of the Printer	22
Components at the Right of the Printer	23
Internal Components	24
Operation Panel	25
2 Printing Operation	27
Changing Network Interface Parameters	28
Printing a Status Page	29
Installing the Printer Driver	30
Installing the Software in Windows	30
Express Mode	31
Custom Mode	32
Installation on a Macintosh	32
Printing from Application Software	35
Status Monitor	36
Accessing the Status Monitor	36
Exiting the Status Monitor	36
Screen Overview	36
Status Monitor icon	37
Status Monitor Settings	38
Uninstalling Software (Windows PC)	39
3 Handling Paper	41
General Guidelines	42
Paper Availability	42
Paper Specifications	42
Minimum and Maximum Paper Sizes	43
Recommended Paper	43
Selecting the Right Paper	44
Condition	44
Composition	44
Paper Sizes	44
Smoothness	45
Basis Weight	45
Paper Weight Equivalence Table	45
Thickness	46
Moisture Content	46
Paper Grain	46
Other Paper Properties	46
Special Paper	47
Transparency	48
Labels	49
Postcards	50
Envelopes	50
Thick Paper	51
Colored Paper	51
Preprinted Paper	51
Recycled Paper	51
Coated Paper	51
Paper Type	52
Loading Paper	53
Loading Paper into the Cassette	53
Loading Paper into the MP (Multi-Purpose) Tray	55
Paper stopper	56
4 Using the Operation Panel	57
General Information	58
Understanding the Operation Panel	59
Message Display	59
Indicators in Message Display	61
Keys	62
Stop Key	62
MENU Key	62
Arrow Keys	62
OK Key	63
Back Key	63
Left Select Key / Right Select Key	63
Using the Menu Selection System	64
Menu Selection System	64
Setting a Mode Selection Menu	66
Report Print	67
Menu Map (Printing a menu map)	67
Status Page (Printing a printer's status page)	69
Font List (Printing a list of the printer's fonts)	71
HDD File List (Printing a list of the files on the hard disk)	71
MemCard FileList (Printing a list of the files on a memory card)	71
USB Memory (USB memory selection)	72
Print File List (Printing and checking the files in the USB memory)	72
Print File (Prints the selected file)	73
Print Function Settings	73
Detail (Shows the details of the selected file)	76
Remove Memory (Removing the USB memory)	77
Custom Box	78
Box Password (input of the password)	79
Box number/Box name (Select a File)	79
Select/Deselect All Files	79
Print a File	80
Print Function Settings	80
Delete a File	82
Check Custom Box Details	83
Check File Details	83
Job Box	84
Quick Copy (Using Quick Copy)	85
Printing Additional Copies using Quick Copy	85
Using Proof-and-Hold	89
Private/Stored (Printing a Private Print/Stored Job)	92
Job Box Settings (Job Box Configuration)	96
Job Log	98
Counter (Viewing the counter value)	100
Total (Displaying the total printed pages)	100
Color (Displaying the color printed pages)	100
Black & White (Displaying the monochrome printed pages)	101
Paper Settings	102
MP Tray Set. (MP tray settings)	102
Cassette (1 to 4) Set. (Settings for the cassettes)	105
Media Type Set. (Paper type settings)	106
Reset Type Adj. (Resets customized settings)	110
Print Settings	111
Paper Source (Selecting the paper feed source)	111
Paper Feed Mode (Setting the paper feed source)	112
Duplex (Setting the duplex printing)	113
Paper Output (Selecting the Paper Output Location)	114
Override A4/LTR (Overriding difference between A4 and Letter)	115
Emulation Set. (Setting the emulation)	115
Color Mode (Selecting color or black & white printing)	117
Print Quality (Selecting the EcoPrint mode)	117
Page Setting (Setting pagination)	118
Network (Network settings)	121
TCP/IP (Enable/Disable TCP/IP)	122
IPv4 Setting (TCP/IP IPv4 settings)	122
IPv6 Setting (TCP/IP IPv6 settings)	126
Device Common (Selecting/Setting the common device)	128
Language (Selecting the message language)	128
Date Setting (Date and time settings)	129
Buzzer (Alarm (Buzzer) setting)	131
Display Bright. (Display brightness setting)	132
Error Handling (Error detection setting)	133
ColorToner Empty (Setting when color toner runs out)	136
Timer Setting	137
Security (Security function setting)	141
Network Security (Network security setting)	142
I/F Block Set. (External interface block setting)	148
Job Account.Set. (Job Account setting)	150
Job Accounting (Job Accounting settings)	151
Account. Report (Account report printing)	151
Each Job Account (Totals display by account)	151
Account. List (Account List operation)	152
Apply Limit (Operation settings when limits are exceeded)	156
Unknown ID Job (Operation settings for unknown account IDs)	157
Administrator (Administrator settings)	158
Adjust/Maint. (Adjust/Maintenance selection/ setting)	161
ColorCalib.Cycle (Automatic color adjustment cycle setting)	161
ColorCalibration	162
Color Regist. (Color registration [Standard])	162
Color Regist. (Color registration [Detailed])	165
Restart (Restart Printer)	169
Service Setting (for Maintenance)	170
5 Maintenance	175
General Information	176
Toner Container Replacement	176
Frequency of Toner Container Replacement	176
Replacing the Toner Container	177
Replacing the Waste Toner Box	180
Cleaning the Printer	182
Cleaning the Separator	182
Cleaning the Transfer Roller	183
6 Troubleshooting	185
General Guidelines	186
Tips	186
Print Quality Problems	187
Error Messages	189
Clearing Paper Jams	199
Possible Paper Jam Locations	199
General Considerations for Clearing Jams	201
Paper Jam at Cassette 1	202
Paper Jam at Cassette 2	203
Paper Jam at Optional Cassette 3 or 4	204
Paper Jam at MP Tray	205
Paper Jams Inside Left Cover 1, 3, or 4	207
Paper Jam at Duplex Unit	208
Paper Jam at Duplex Unit and Cassette 1	208
Paper Jam at Fixing Unit	210
Appendix	213
Interface	214
USB Interface	214
Specifications	214
Interface Signals	214
Network Interface	215
Features	215
Specifications	215
About the Options	217
Expansion Memory Modules	218
Installing the Memory Modules	219
Checking Expansion Memory	220
General Description of Options	221
Paper Feeder	221
3,000 Sheet Paper Feeder	221
Document Finisher	221
3,000 Sheet Document Finisher	221
Data Security Kit(E)	221
Specifications	222
Machine	222
Paper Feeder (option)	224
3,000 Sheet Paper Feeder (option)	224
Document Finisher (option)	224
3,000 Sheet Document Finisher (option)	225
Glossary	227