Canon EOS C70 Instruction Manual - Page 191

Along with this list

Page 191 highlights

Troubleshooting With the current [Gamma/Color Space] settings, setting the main recording format to one of the 10 bit options is recommended. - The main recording format is set to one of the options using 8 bit color but the color space component of the [Gamma/ Color Space] setting in the custom picture file is set to [C.Gamut] or [BT.2020]. Using a 10 bit color bit depth is recommended to fully realize the characteristics of the selected color space. With the current combination of lens and mount adapter, some functions' performance may not be precise. - With the current combination of lens and mount adapter used, the focal length and aperture value displayed by the camera may not be accurate and should be considered only as a reference. Additionally, some functions may not work as precisely. 191 Network Functions Along with this list, refer also to the instruction manuals of the access point or other external devices you are using. A user with the same login name is already accessing the camera. - This message appears on the screen of the connected device. Another device connected to the network is already operating the camera. To use this device, first end the connection on the device accessing the camera. Another device has set the same IP address. - Another device on the same network has the same IP address as the camera. Change the IP address of the conflicting device or the camera. Another device with the same IP address already connected to the network. - Another device on the same network has the same IP address as the camera. Change the IP address of the conflicting device or the camera. - When using a network with a DHCP server, if the camera's IP address assignment is set to [Manual Setting], change it to [Automatic Setting] (A 147). Connection refused by FTP server. - The FTP server is set to allow connections only with specific IP addresses. Check the camera's IP address (A 148), and add it to the FTP server's permission list settings. Error code returned from the FTP server for the data session. - The FTP server terminated the connection. Restart the FTP server. - Change the file access permission settings on the FTP server to allow reading, writing and accessing logs. - Allow access permissions to the selected destination folder on the FTP server. - Check that the FTP server is turned on and working properly. - Check that there is enough available space on the storage device (hard disk drive, etc.) Ethernet adapter not connected. - Check that the Ethernet adapter (commercially available) is correctly attached to the camera (A 139). - Visit your local Canon website and check that the model of Ethernet adapter used (commercially available) was tested for use with this camera. File transfer completion was not confirmed by FTP server. - The camera did not receive a transfer completion notification from the FTP server for an unknown reason. Turn the camera and FTP server off and then on again and try the file transfer again. Incorrect Wi-Fi password. - Set the correct encryption key on the camera and the access point. Multiple access points detected. Unable to connect. Retry from the beginning. - Other Wi-Fi devices are using the WPS function (push button method) to connect. Try the operation again or use other methods to configure the network (A 144).

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191
Trouble
s
hooting
Network Functions
Along with this list, refer also to the instruction manuals of the access point or other external devices you are
using.
With the current [Gamma/Color Space]
s
etting
s
,
s
etting the main recording format to one of the 10 bit option
s
i
s
recommended.
- The main recording format i
s
s
et to one of the option
s
u
s
ing 8 bit color but the color
s
pace component of the [Gamma/
Color
S
pace]
s
etting in the cu
s
tom picture file i
s
s
et to [C.Gamut] or [BT.2020]. U
s
ing a 10 bit color bit depth i
s
recommended to fully realize the characteri
s
tic
s
of the
s
elected color
s
pace.
With the current combination of len
s
and mount adapter,
s
ome function
s
' performance may not be preci
s
e.
- With the current combination of len
s
and mount adapter u
s
ed, the focal length and aperture value di
s
played by the
camera may not be accurate and
s
hould be con
s
idered only a
s
a reference. Additionally,
s
ome function
s
may not wor
k
a
s
preci
s
ely.
A u
s
er with the
s
ame login name i
s
already acce
ss
ing the camera.
- Thi
s
me
ss
age appear
s
on the
s
creen of the connected device. Another device connected to the networ
k
i
s
already
operating the camera. To u
s
e thi
s
device, fir
s
t end the connection on the device acce
ss
ing the camera.
Another device ha
s
s
et the
s
ame IP addre
ss
.
- Another device on the
s
ame networ
k
ha
s
the
s
ame IP addre
ss
a
s
the camera. Change the IP addre
ss
of the conflicting
device or the camera.
Another device with the
s
ame IP addre
ss
already connected to the network.
- Another device on the
s
ame networ
k
ha
s
the
s
ame IP addre
ss
a
s
the camera. Change the IP addre
ss
of the conflicting
device or the camera.
- When u
s
ing a networ
k
with a DHCP
s
erver, if the camera’
s
IP addre
ss
a
ss
ignment i
s
s
et to [Manual
S
etting], change it
to [Automatic
S
etting] (
A
147).
Connection refu
s
ed by FTP
s
erver.
- The FTP
s
erver i
s
s
et to allow connection
s
only with
s
pecific IP addre
ss
e
s
. Chec
k
the camera’
s
IP addre
ss
(
A
148),
and add it to the FTP
s
erver’
s
permi
ss
ion li
s
t
s
etting
s
.
Error code returned from the FTP
s
erver for the data
s
e
ss
ion.
- The FTP
s
erver terminated the connection. Re
s
tart the FTP
s
erver.
- Change the file acce
ss
permi
ss
ion
s
etting
s
on the FTP
s
erver to allow reading, writing and acce
ss
ing log
s
.
- Allow acce
ss
permi
ss
ion
s
to the
s
elected de
s
tination folder on the FTP
s
erver.
- Chec
k
that the FTP
s
erver i
s
turned on and wor
k
ing properly.
- Chec
k
that there i
s
enough available
s
pace on the
s
torage device (hard di
sk
drive, etc.)
Ethernet adapter not connected.
- Chec
k
that the Ethernet adapter (commercially available) i
s
correctly attached to the camera (
A
139).
- Vi
s
it your local Canon web
s
ite and chec
k
that the model of Ethernet adapter u
s
ed (commercially available) wa
s
te
s
ted
for u
s
e with thi
s
camera.
File tran
s
fer completion wa
s
not confirmed by FTP
s
erver.
- The camera did not receive a tran
s
fer completion notification from the FTP
s
erver for an un
k
nown rea
s
on. Turn the
camera and FTP
s
erver off and then on again and try the file tran
s
fer again.
Incorrect Wi-Fi pa
ss
word.
-
S
et the correct encryption
k
ey on the camera and the acce
ss
point.
Multiple acce
ss
point
s
detected. Unable to connect.
Retry from the beginning.
- Other Wi-Fi device
s
are u
s
ing the WP
S
function (pu
s
h button method) to connect. Try the operation again or u
s
e other
method
s
to configure the networ
k
(
A
144).