HP Designjet 5000 Service Manual - Page 16
Troubleshooting Ink Supplies Error Codes, Troubleshooting Initialization - Self Diagnostic Errors - rip utility
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Troubleshooting Troubleshooting Ink Supplies Error Codes Chapter 3, HP Ink Supplies Troubleshooting, contains a list of Error Codes that are reported for Ink Supplies i.e. Ink Cartridges, Printheads and Printhead Cleaners. The error codes are described and recommended corrective actions are provided. Only try one recommended action at a time and check if the error code has disappeared. Ink Supplies error codes consist of a four digit number [XXXX]. Troubleshooting Initialization - Self Diagnostic Errors Chapter 4 - Service Tests and Utilities - describes the Printer initialization sequence and reports errors that may be reported when Printer initialization is performed. Self Diagnostic error codes consist of seven alphanumeric characters [XXXXXXX]. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: n Which firmware revision the Printer is using. n The complete error number. Solving Image Quality Problems Whenever an Image Quality problem appears, it is advisable to print the Diagnostic Print. This will help you differentiate between possible Printhead errors and other problems such as incorrect frontpanel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality problems see Chapter 6, Print Quality. 1-4 HP DesignJet 5000 Series Printers Service Manual