HP Designjet 5000 Service Manual - Page 91

NOTE WARNING HP Ink Supplies Troubleshooting Printhead Recovery Procedure The Printer regularly performs a series of controls on the health of the Printheads and when they start to degrade the Printer will prompt the user to recover the Printhead [(XX20)Recover]. LIGHT CYAN LIGHT MAGENTA YELLOW CYAN MAGENTA BLACK Ready Printheads (1520) RECOVER OK OK OK OK OK At this stage, the customer should obtain new Printheads. Depending on the print mode being used (Max. Quality, Productivity or Max. Speed) the Printer may still be able to print with an acceptable print quality. Refer to Page 6-15 for details on performing Printhead recovery. If the Printer is printing a job and the Printhead health degrades to a significant degree [(XX16) and (XX17)REPLACE], the front panel will display a warning. Warning! Printhead quality degrading select YES to replace failing printhead(s) YES (Replace) NO (Continue) Press the ↓ or ↑ down key to select YES or NO and press the Enter key. If you select YES the print job will be cancelled and Printhead replacement will be started. If you select NO, the Printer will finish the current print job. This message will be displayed each time you send a print job to the Printer until you replace the failing Printhead(s). If you select NO the Printer finishes the current print job WITHOUT using the failed Printhead i.e. without using that color. HP DesignJet 5000 Series Printers Service Manual 3-15