HP Designjet 5000 Service Manual - Page 89
Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5
View all HP Designjet 5000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 89 highlights
NOTE NOTE NOTE NOTE HP Ink Supplies Troubleshooting Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) If you think your Printer is requesting you to replace your Printheads too frequently you can check Printhead nozzle status by printing the Diagnostic Print ⇒ Refer to 6, Print Quality. Do not touch, wipe or attempt to clean the Printhead nozzles. This can damage the Printhead and reduce print quality (See Page 9-6 for Maintenance Procedures). When replacing Printheads: n Ensure that you have the correct Printhead. n Ensure that the Printhead is the correct color for that slot. n Ensure that the protective cap is removed from the Printhead. n Check the empty slots to see if they need cleaning. In extreme circumstances, when a Printhead is inserted, it is possible that the Printer will not recognize it due to the build-up of ink on the electrical connection between the Printhead and the Printhead carriage. If all 6 Printheads present the same error message, check the following: n All Printheads installed are NOT wrong type i.e. wrong model, Setup Printheads instead of normal etc. n If you replace or reseat Printheads one at a time and the error persists for all Printheads, this indicates a hardware failure. Do the following: 1 Check that the Carriage Tube Connector is correctly connected to the Carriage. 2 Check that the Trailing Cable connections between the Carriage Assembly and the Main PCA and if the cable is damaged, replace it ⇒ Page 8-36. 3 Replace the Carriage Assembly ⇒ Page 8-46. 4 Replace the Main PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 3-13