HP Designjet 5000 Service Manual - Page 160
Reseat ALL the Printheads and repeat the Printhead Alignment
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Service Calibrations Calibration Error: 1003 (User) Problem Description: Firmware Error. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15) and repeat the Printhead Alignment (⇒ See the User's Guide). n Power the Printer OFF and ON to reset the memory. n Upgrade the Firmware ⇒ Page 9-12. Calibration Error: 1004 (User) Problem Description: The Line Sensor cannot detect all the lines in the printed pattern. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15). n Perform the Service Scan-Axis Calibration ⇒ Page 5-7. n Check the pattern to see if a Printhead is not printing correctly and, if there are defects in the pattern, recover the failing Printhead(s) ⇒ Page 6-15. n If Printhead recovery does not solve the problem, replace the failing Printhead(s) and repeat the Printhead Alignment (⇒ See the User's Guide). n If the media used is a color media try the Printhead Alignment with opaque media with no patterns and if the error persists, replace the Lens Cover ⇒ Page 9-5. n Replace the Carriage Assembly ⇒ Page 8-46. Calibration Error: 1005 (User) Problem Description: Paper Axis Error. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15). n Reseat ALL the Printheads and repeat the Printhead Alignment (⇒ See the User's Guide). n Replace the Carriage Assembly ⇒ Page 8-46. 5-30 HP DesignJet 5000 Series Printers Service Manual