HP Designjet 5000 Service Manual - Page 36
Typical Failures After Exchanging the Ink Tubes, WARNING, Incorrect type of Tubes, System - setup printheads
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Troubleshooting Typical Failures After Exchanging the Ink Tubes The following table contains typical failures that could appear after changing the Ink Tubes: Failure Description Solution After completing the initialization process, the Front Panel displays: WARNING Incorrect type of Tubes System Switch power off The electrical connector has not been correctly connected to the Ink Cartridge connector. 1 Switch OFF the Printer. 2 Connect the electrical connector into the Ink Cartridge tube connector. 3 Switch ON the Printer. When you try to print, the Front Panel displays: System Error 0a0000 00000002 Contact HP Representative The air tube has not been correctly connected to the Ink Cartridge connector. 1 Switch OFF the Printer. 2 Connect the air tube into the Ink Cartridge tube connector. 3 Switch ON the Printer. When you try to insert an Ink Cartridge, you keep getting the following message for one or more Ink Cartridge: XX02 Reseat When you try to insert a Printhead, you keep getting the following message for one or more Printhead: XX02 Reseat The three latches at the rear of the Ink Cartridge tube connector have not been locked correctly. 1 Remove the Ink Cartridges. 2 Open the door at the back of the Left Hand Cover. 3 Correctly lock the 3 latches. 4 Close the door and insert the Ink Cartridges. The Printhead tube connector has not been correctly connected to the Carriage Assembly. 1 Remove any Printhead(s). 2 Make sure the Printhead tube connector is fully connected to the Carriage Assembly. 3 Insert the Printheads. When you try to insert a Printhead, you keep getting the following message for one or more Printhead: XX11 Reseat Normal Printheads are being inserted BUT the Printer requires Setup Printheads to prime the Ink Tubes. 1 Insert the Setup Printheads provided with the HP Upgrade Kit that allows automatic printing. After you have inserted the Printhead Cleaners, the Front Panel displays the following message: XX05 Replace The wrong type of Printhead Cleaners have been inserted for the type of Ink System installed in the Printer. 1 Remove the Printhead Cleaners. 2 Make sure that they are of the same type as the rest of the consumables (No.81 or No.83). 3 Replace the incorrect ones. 1-24 HP DesignJet 5000 Series Printers Service Manual