HP Designjet 5000 Service Manual - Page 75

System Error Codes System Error: 0F0200 00b007bc Problem Description: This is an error related to an internal crash involving media profiles and memory. Corrective Action: Try the following: n This error is sporadic and very rare; just switching the Printer OFF and ON again will cause it to disappear. n If the customer has this problem frequently, recommend upgrading the firmware revision to A.02.xx in order to lower the frequency of the error. NOTE This problem is solved in any A.02.xx firmware release. System Error: 0F0200 01E603d2 Problem Description: This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the Printer. Corrective Action: Try the following: n Recommend to the customer to print via the Network Card because the transmission time via the Parallel Port is very slow. n If the customer insists on printing via the Parallel Port, ask them to check the Parallel Port settings on the PC (that was used when the error occurred). The Parallel Port setting in the PC BIOS should be in the ECP mode. This configuration should decrease the frequency of the error. System Error: 1f500XX (Boot Failed) Problem Description: This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective. Corrective Action: Try the following: n Unplug the Printer, remove the HDD cover and check that the two cables (a flat one and the power cable) are connected. Also check that the flat cable connector is clipped in correctly. If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72. n If the problem continues, check that the Green and Orange LED's on the Main PCA are ON. If they are not ON, probably the PWS or its connections are defective. If the two LED's are ON and the error continues, replace the Main PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 2-23