HP Designjet 5000 Service Manual - Page 60
If the Error Code continues, replace the Main PCA, Error in Paper-axis Encoder quadrature. - boot failed
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System Error Codes System Error: 010023 (Non-Continuable) Problem Description: EEROM Test failure. Corrective Action: n Replace the Main PCA ⇒ Page 8-79. NOTE After replacing the Main PCA, make sure you perform the Backup EEROM ⇒ Page 4-31, making sure that you select "Main PCA" when prompted. System Error: 010030 034c095e Problem Description: This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer. Corrective Action: Re-boot the Printer and the error code should not appear again. NOTE If the error code appears again, try connecting the Printer to a different power socket. System Error: 010040 Problem Description: Error in Paper-axis Encoder quadrature. Corrective Action: Try the following: n Check that the Paper-Axis Motor cable is NOT broken or damaged. n Check that the Paper-Axis Motor cable is correctly connected. n Replace the Paper-Axis Motor ⇒ Page 8-100. n If the Error Code continues, replace the Main PCA ⇒ Page 8-79. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-8 HP DesignJet 5000 Series Printers Service Manual