HP Designjet 5000 Service Manual - Page 161
Replace the Black and Magenta Printheads and repeat Printhead
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Service Calibrations Calibration Error: 1040 (User) Problem Description: Scan-Axis Alignment Error in "slow" speed section in Black and Magenta Pattern. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15). n Perform the Service Scan-Axis Calibration ⇒ Page 5-7. n Replace the Black and Magenta Printheads and repeat Printhead Alignment (⇒ See the User's Guide). n If the media used is a color media try the Printhead Alignment with white media and if the error persists replace the Lens Cover ⇒ Page 9-5. n Replace the Carriage Assembly ⇒ Page 8-46. Calibration Error: 1041 (User) Problem Description: Scan-Axis Alignment Error in "slow" speed section in Cyan and Yellow Pattern. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15). n Perform the Service Scan-Axis Calibration ⇒ Page 5-7. n Replace the Cyan and Yellow Printheads and repeat the Printhead Alignment (⇒ See the User's Guide). n If the media used is a color media try the calibration with white media and if the error persists replace the Lens Cover ⇒ Page 9-5. n Replace the Carriage Assembly (⇒ Page 8-46). Calibration Error: 1042 (User) Problem Description: Scan-Axis Alignment Error in "slow" speed section in Light Cyan and Light Magenta Pattern. Corrective Action: Try the following: n Perform Printhead Recovery (⇒ Page 6-15). n Perform the Service Scan-Axis Calibration (⇒ Page 5-7). n Replace both Printheads and repeat Printhead Alignment. n If the media used is a color media try the calibration with white media. If the error persists replace the Lens Cover ⇒ Page 9-5. n Replace the Carriage Assembly ⇒ Page 8-46. HP DesignJet 5000 Series Printers Service Manual 5-31