HP Designjet 5000 Service Manual - Page 169
Could not detect Printhead Cleaner., Refer to Error Code 5011 above.
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Service Calibrations Calibration Error: 5010 (Service) Problem Description: Too many Black Printhead nozzles not working. Corrective Action: Try the following: n Recover the Black Printhead (⇒ Page 6-15) and if the problem persists replace the Black Printhead. Calibration Error: 5011 (Service) Problem Description: Printhead Cleaner detection error. Corrective Action: Try the following: n Verify Printhead Cleaners are correct type. n Replace the Lens Cover Assembly ⇒ Page 9-5. n Replace the Carriage Assembly ⇒ Page 8-46. Calibration Error: 5012 (Service) Problem Description: Printhead Cleaner detection error. Corrective Action: Refer to Error Code 5011 above. Calibration Error: 5013 (Service) Problem Description: Two scans of the pattern do not match each other. Corrective Action: Try the following: n Replace the Lens Cover Assembly ⇒ Page 9-5. n Replace the Carriage Assembly ⇒ Page 8-46. Calibration Error: 5014 (Service) Problem Description: Could not detect Printhead Cleaner. Corrective Action: Try the following: n Insert a Printhead Cleaner. HP DesignJet 5000 Series Printers Service Manual 5-39