HP Designjet 5000 Service Manual - Page 166
Replace Black Printhead., Line Detection Error.
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Service Calibrations Calibration Error: 4002 (Service) Problem Description: Firmware error. Corrective Action: Try the following: n Power the Printer OFF and ON again using the Power Switch at the back of the Printer and retry the calibration. n Download the latest Firmware ⇒ Page 9-12. Calibration Error: 4003 (Service) Problem Description: Line Detection Error. Corrective Action: Try the following: n Check the Lens is clean. n Replace the Lens Cover Assembly ⇒ Page 9-5. n Download the Firmware ⇒ Page 9-12. Calibration Error: 4004 (Service) Problem Description: Firmware Error. Corrective Action: Use full Printer width media. Try the following: n Verify the Black Printhead status and perform Recovery ⇒ Page 6-15. n Replace Black Printhead. n Download the Firmware ⇒ Page 9-12. Calibration Error: 4005 (Service) Problem Description: Firmware error. Corrective Action: Try the following: n Power the Printer OFF and ON again using the Power Switch at the back of the Printer and retry the calibration. n Download the latest Firmware ⇒ Page 9-12. 5-36 HP DesignJet 5000 Series Printers Service Manual