HP Designjet 5000 Service Manual - Page 58
or the Hard Disk Drive, Check that there are no obstacles in the Scan-Axis which stops - install new hard drive
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System Error Codes System Error: ffff ffff 01dcxxxx Problem Description: There is a problem with the I/O Card (happens during power-up). Corrective Action: Try the following: n Disconnect the Network Cable and check if the error still appears during power-up. n If the error does not appear again, then the problem may have been that the Printer was receiving some information through the port while powering-up. n If the error does appear again, then power OFF the Printer, remove the I/O Card from the back of the Printer and power ON the Printer again. Check if the error still appears during power-up. - If the error does appear again, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). - If the error does not appear again (powers-up correctly without the I/O Card), then try inserting the I/O card in the second slot to check if it works. If it doesn't work in the second slot, then replace the I/O Card. If the new I/O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). System Error: ffff ffff 030d0170 or ffff ffff 030d0171 Problem Description: At power-up, the Printer thinks it is smaller than 42 inches. Corrective Action: Try the following: n Check that there are no obstacles in the Scan-Axis which stops the Carriage from reaching the end-stops on both sides. n Check that the Carriage moves freely from side to side. n Check that the IDS Crane is installed correctly on top of the Carriage and that the Carriage Cover is clipped on correctly. System Error: ffff ffff 031609xx Problem Description: This error code only appears if the Main PCA was replaced without removing the media from the Printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Corrective Action: Remove the media and re-boot the Printer. This error code should not appear again. 2-6 HP DesignJet 5000 Series Printers Service Manual