HP Designjet 5000 Service Manual - Page 74

System Error Codes System Error: 0D0000 (Continuable) Problem Description: No Media Profiles Available. Corrective Action: Download a media profile for the ink type being used. System Error: 0D0000 033f019C Problem Description: No Media Profiles Available. Corrective Action: If you upgrade the firmware while media is loaded, you will get the system error "0d0000 033f019C". In this case, press Enter and you will get the message "no media profiles available". The solution is to unload the media and switch the Printer ON and OFF again. NOTE This problem only appears when you try to upgrade from NonUV ink firmware to UV ink firmware while the media is loaded. System Error: 0D0002 (Continuable) Problem Description: Insufficient Memory to Initialize HPGL2/RTL. Corrective Action: The minimum memory required is 96 Mbytes so verify memory installed on the printer using the Statistics menu (refer to the User's Guide). System Error: 0FXXXX (Non-Continuable) Problem Description: A Firmware Error has occurred. Corrective Action: Try the following: n Power OFF and ON using the Printer Power Switch. n Report the error to the HP Response Center or the nearest HP Support Office. Have the following information ready: n Model and Serial Number of the printer. n Which firmware revision the printer is using (displayed during Printer initialization when powering ON). n The complete error number. n The Service Configuration Print if possible ⇒ Page 1-37. n The Current configuration sheet. n Which software application the customer is using (name, version, etc.). 2-22 HP DesignJet 5000 Series Printers Service Manual