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IBM 4846-545 Service Guide - Page 180

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equipment disposal xvii Ethernet connector pin assignments 121 external connectors 116 external video, connector pin assignments 122 F FCC statement 127 features system management 9 features, optional 4 field replaceable parts 95 filler panels without a printer, installing 75 flash BIOS update procedure 17 power interruption 18 flash, update 18 FRU catalog how to use 95 full-size cash drawer, countertop and 80 H handling static-sensitive devices xviii, 28 headphone connector pin assignments 119 height 110 humidity limits 124 I IBM UPOS Drivers for Windows 7 information, task 19 installing additional peripheral devices 89 installing filler panels without a printer 75 installing the 4610 printer onto the integration tray 85 installing the keyboard-integration tray on a cash drawer 83 Integrated customer display connector pin assignments 123 integration tray, keyboard, mounting 80 integration tray, non-keyboard 70 J jumper locations, system board 51 K keyboard connector pin assignments 119 troubleshooting 22 keyboard-integration tray mounting 80 L Load defaults 15 158 Models 545 and 565 Hardware Service Guide M magnetic stripe reader connector pin assignments 116 main window, configuration 13 management features, system 9 memory keys, supported 17 memory modules removing and replacing 55 memory modules and industry standards 56 mercury-added statement xviii microphone connector pin assignments 119 model number location 11 Models 545 and 565 connectors, power, and brightness controls 5 features and models summary 2 models and features 2 Models E45 and E65 3 Models P45 and P65 3 modular servicing and minimum tools 28 mounting base plate to a countertop 67 configurations 65 Countertop and full-size cash drawe 80 countertop integration tray mounting 70 non-keyboard-integration tray 70 mounting the integration tray to a countertop 80 mounting the SurePOS 500 65 MSR removing and replacing 58 troubleshooting 21 MSR location xviii N non-keyboard-integration tray mounting the system 70 notices environmental xi safety xi safety translation xi notices, electronic emissions 127 O opening the I/O tailgate cover 31 operating system and display restrictions 7 operating systems, understanding the supported video resolutions and 7 optional features 4 P part numbers integration tray keyboard, cash drawer and countertop 98 integration tray non-keyboard, countertop 102 integration turn on- keyboard, cash drawer 104 Models 545 and 565 97 optional peripherals 101

Section	Page
Contents	5
Figures	9
Tables	11
Safety and environmental notices	13
Safety Information	13
Environmental notices and statements	19
End of life disposal	19
Battery disposal	19
Taiwanese battery recycling statement	19
Mercury-added statement	20
Magnetic stripe reader	20
Handling static-sensitive devices	20
About this guide	21
Who should read this guide	21
Related publications	21
Publications accessibility	22
Web sites	22
Tell us what you think	22
Chapter 1. Introducing the IBM SurePOS 500 Series Models 545 and 565	23
Models and features	24
Optional features	26
Connectors, power, and brightness controls	27
Supported operating systems	29
Understanding the display and operating system restrictions	29
Supported devices	31
System management	31
System management programs	31
Remote management	32
Compatible products	33
Locating the machine serial number	33
Chapter 2. Running diagnostics and troubleshooting	35
Using the CMOS Setup Utility	35
Using the Main window	35
Standard CMOS features	36
Advanced BIOS Features	36
Integrated peripherals	36
Power Management	36
PnP/PCI Configurations	36
PC Health Status	37
Load Defaults	37
Set Password	37
Restoring the default CMOS settings	37
Clearing the CMOS settings	37
Real-time clock and CMOS	38
Configuring the COM (communication) ports	38
Using the IBM Diagnostics for POS Systems and Peripherals package	38
Supported memory keys	39
Updating the flash BIOS	39
Power interruption during flash BIOS update procedure	40
Repairing the flash BIOS	40
Diagnosing problems and troubleshooting	41
Researching the Knowledgebase	41
Preliminary checklist	41
Troubleshooting symptoms and actions	42
CMOS recovery	45
Chapter 3. Removing and replacing FRUs for the SurePOS 500 Models 545 and 565	47
Pictorial overview	48
Handling static-sensitive devices	50
Modular servicing and minimum tools	50
Removing the covers	51
Front (or HDD) cover removal	51
Rear cover removal	52
Opening the I/O tailgate cover	53
Top cover removal	54
Hinge cover removal	55
Display tablet - removing and replacing	56
Display tablet cable – removing and replacing	57
Front bezel and LCD assembly - removing and replacing	58
Operator card - removing and replacing	60
Tablet hinge assembly – removing and replacing	61
Hard disk drive and bracket – removing and replacing	62
Hard disk drive fan and bracket – removing and replacing	64
Hard disk drive cables – removing and replacing	65
Cable tie bar – removing and replacing	66
Power supply – removing and replacing	67
Power supply latch arm – removing and replacing	68
Rear connector panel (tailgate) – removing and replacing	69
System board – removing and replacing	71
System-board jumper location and settings	73
System-board battery – removing and replacing	73
Processor fan/heatsink assembly - removing and replacing	75
Processor module – removing and replacing	76
Memory modules – removing and replacing	77
Memory modules and industry standards	78
Base plate – removing and replacing	79
Optional features	80
Magnetic stripe reader (MSR) – removing and replacing	80
MSR hole plug – removing and replacing	80
PC card blank – removing	81
PC card – removing and replacing	81
Video adapter card– removing and replacing	83
Speaker – removing and replacing	84
Integrated customer display – removing and replacing	86
Chapter 4. Mounting the SurePOS 500 Models 545 and 565	87
Mounting the base plate on a countertop	89
Non-keyboard-integration tray mounting	92
Countertop with non-keyboard-integration tray mounting	92
Installing filler panels without a printer	97
Cash drawer	97
Keyboard-integration tray	102
Countertop and full-size cash drawer	102
Mounting the integration tray to a countertop	102
Installing additional peripheral devices	111
Mounting a distributed customer display and APA display to a cash drawer	111
Installing IBM 4610 SureMark Models TF6 or TF7 printers	113
Appendix A. Field replaceable parts	117
How to use the FRU catalog	117
Appendix B. Power cords	129
Appendix C. System specifications and planning information	131
Physical specifications and dimensions	132
Dimensions with trays	132
Dimensions of unit with 12-inch display	135
Dimensions of unit with 15-inch display	136
Power requirements and consumption	137
Power	137
Port power ratings	137
Connector-pin assignments	138
External connectors	138
Speaker connector	138
MSR connector	138
USB port connectors	140
Keyboard connector	140
Mouse connector	141
Microphone connector	141
Headphone connector	141
Serial connectors	142
Ethernet connector	143
External video connector	144
Cash drawer connector (2)	145
Integrated customer display connector	145
Temperature, humidity, and altitude limits	146
Appendix D. Notices	147
Electronic Emission Notices	149
Federal Communications Commission (FCC) Statement	149
Industry Canada Class A Emission Compliance Statement	149
Avis de conformité aux normes d'Industrie Canada	149
European Union (EU) Mark of Conformity Statement	149
Germany	149
Australia / New Zealand	150
Japanese power line harmonics compliance statement	150
Japanese Voluntary Control Council for Interference (VCCI) Statement	150
Korean Communications Statement	151
Chinese Class A warning statement	151
Taiwanese Class A Warning Statement	151
Taiwan contact information	151
Taiwan recycle statement	152
Electrostatic Discharge (ESD)	152
Trademarks	152
Appendix E. Safety information	155
Safety Information-English	155
Safety Information-Arabic	157
Safety Information-Brazilian Portuguese	159
Safety Information-French	161
Safety Information-Hebrew	164
Safety Information-Korean	166
Safety Information-Italian	169
Safety Information-Spanish	172
Safety Information-German	174
Safety Information-Traditional Chinese	176
Index	179
Glossary	183
Part number index	191

Match case Limit results 1 per page

equipment

disposal

xvii

Ethernet

connector

assignments

121

external

connectors

116

external

video,

connector

assignments

122

FCC

statement

127

features

system

management

features,

optional

field

replaceable

parts

filler

panels

without

printer,

installing

flash

BIOS

update

procedure

power

interruption

flash,

update

FRU

catalog

how

use

full-size

cash

drawer,

countertop

and

handling

static-sensitive

devices

xviii,

headphone

connector

assignments

119

height

110

humidity

limits

124

IBM

UPOS

Drivers

for

Windows

information,

task

installing

additional

peripheral

devices

installing

filler

panels

without

printer

installing

the

4610

printer

onto

the

integration

tray

installing

the

keyboard-integration

tray

cash

drawer

Integrated

customer

display

connector

assignments

123

integration

tray,

keyboard,

mounting

integration

tray,

non-keyboard

jumper

locations,

system

board

keyboard

connector

assignments

119

troubleshooting

keyboard-integration

tray

mounting

Load

defaults

magnetic

stripe

reader

connector

assignments

116

main

window,

configuration

management

features,

system

memory

keys,

supported

memory

modules

removing

and

replacing

memory

modules

and

industry

standards

mercury-added

statement

xviii

microphone

connector

assignments

119

model

number

location

Models

545

and

565

connectors,

power,

and

brightness

controls

features

and

models

summary

models

and

features

Models

E45

and

E65

Models

P45

and

P65

modular

servicing

and

minimum

tools

mounting

base

plate

countertop

configurations

Countertop

and

full-size

cash

drawe

countertop

integration

tray

mounting

non-keyboard-integration

tray

mounting

the

integration

tray

countertop

mounting

the

SurePOS

500

MSR

removing

and

replacing

troubleshooting

MSR

location

xviii

non-keyboard-integration

tray

mounting

the

system

notices

environmental

safety

translation

notices,

electronic

emissions

127

opening

the

I/O

tailgate

cover

operating

system

and

display

restrictions

operating

systems,

understanding

the

supported

video

resolutions

and

optional

features

part

numbers

integration

tray

keyboard,

cash

drawer

and

countertop

integration

tray

non-keyboard,

countertop

102

integration

turn

on—

keyboard,

cash

drawer

104

Models

545

and

565

optional

peripherals

101

158

Models

545

and

565

Hardware

Service

Guide