Acer Altos easyStore M2 User Manual - Page 289
Specific problems and corrective actions
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267 Specific problems and corrective actions This section provides general information about common problems that you might have with your storage system and steps you can take to resolve them. Can't access the IPStor Express Manager. This can occur if you attached the network cable after powering on the storage system. Shut down the storage system, make sure the network cable is attached, and power it on again. If you are using the Storage System Console, make sure the computer where the Storage System Console is installed is in the same subnet as the storage system. If you are using a Web browser, make sure the name or IP address of the storage system is correct. You can use the storage system name only if your computer is in the same subnet as the storage system, if you added the storage system's IP address and name to your local hosts file, or if you manually registered the name with a DNS server in your network. In addition, if you configured the storage system to use a specific IP address, you might need to specify the IP address of the gateway in your network before you can successfully access the IPStor Express Manager using a Web browser. First access the IPStor Express Manager using the Storage System Console (as described in "Access the IPStor Express Manager" on page 38) and then specify the gateway address (as described in "Changing the network settings" on page 167.) and try to access it using a Web browser.