Canon MultiPASS C635 User Manual - Page 163

LCD Messages

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LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error. The Error Code appears on the Activity Report. Message AUTO REDIAL BUSY/NO SIGNAL CARTRIDGE JAMMED Error Code - #005/018 Cause Action The MultiPASS is waiting to redial the other party's number because the line was busy or the other party did not answer when you tried to send the document. The telephone number you dialed is busy. The fax number dialed was incorrect. The other party's fax is not working. The other party is not using a G3 machine. The touch-tone/rotary pulse setting on your MultiPASS is incorrect. The receiving fax did not answer within 35 seconds. Cartridge holder cannot move. This is normally due to a paper jam. Wait for the MultiPASS to try redialing. If that doesn't work, wait until the MultiPASS starts to dial the number, then press STOP to cancel redialing. Try to send the document again at a later time. Try sending the document at a later time. Check the fax number and dial again. Contact the other party and have them check their fax. Contact the other party and have them send or receive the document using a G3 machine. Set your MultiPASS to the setting that matches your telephone line (see page 3-4). Contact the other party and have them check their fax. You can try to send the document manually. For an overseas call, add pauses to the registered number. Clear the paper jam or whatever is obstructing the cartridge holder and then press STOP. Do not attempt to move the cartridge holder manually. 8-10 Troubleshooting Chapter 8

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LCD Messages
The following messages are displayed in the LCD when the MultiPASS is
performing a function or encounters an error. The Error Code appears
on the Activity Report.
Message
Error Code
Cause
Action
AUTO REDIAL
—
The MultiPASS is
Wait for the MultiPASS
waiting to redial the
to try redialing. If that
other party’s number
doesn’t work, wait until
because the line was
the MultiPASS starts to
busy or the other
dial the number, then
party did not answer
press
STOP
to cancel
when you tried to send
redialing. Try to send
the document.
the document again at a
later time.
BUSY/NO SIGNAL
#005/018
The telephone number
Try sending the
you dialed is busy.
document at a later
time.
The fax number dialed
Check the fax number
was incorrect.
and dial again.
The other party’s fax is
Contact the other party
not working.
and have them check
their fax.
The other party is not
Contact the other party
using a G3 machine.
and have them send or
receive the document
using a G3 machine.
The touch-tone/rotary
Set your MultiPASS
pulse setting on your
to the setting that
MultiPASS is incorrect.
matches your telephone
line (see page 3-4).
The receiving fax did
Contact the other party
not answer within 35
and have them check
seconds.
their fax. You can try to
send the document
manually. For an over-
seas call, add pauses to
the registered number.
CARTRIDGE JAMMED
Cartridge holder cannot
Clear the paper jam or
move. This is normally
whatever is obstructing
due to a paper jam.
the cartridge holder
and then press
STOP
.
Do not attempt to
move the cartridge
holder manually.
8-10
Troubleshooting
Chapter 8