Canon MultiPASS C635 User Manual - Page 174
Paper Feeding Problems
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Problem Colors are missing Hue changes Cause The print head may need to be cleaned. The print nozzles may be clogged with dust. A BJ tank may be empty. Solution Clean the print head (see page 7-8). Clean the print head (see page 7-8). Replace empty BJ tanks as needed (see page 7-16). Paper Feeding Problems Problem Paper does not load Cause The sheet feeder may contain too many sheets. Paper may not be inserted correctly. Paper is loaded skewed (printing is skewed) Paper may not be stacked correctly in the sheet feeder. Multiple sheets load into unit at the same time Paper may not be stacked correctly. Sheets of paper may be sticking together. Too much paper may be stacked in the sheet feeder. Solution Make sure the stack of paper in the sheet feeder does not exceed the limit mark. Make sure the stack of paper is inserted into the sheet feeder, and the paper guide is adjusted correctly. Make sure the stack of paper is straight in the sheet feeder. Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side. Make sure the paper exit path is clear. Make sure paper is installed correctly in the sheet feeder. Be sure to fan the stack of paper before placing it in the sheet feeder. Make sure the paper rest is extended and the paper is stacked correctly in the sheet feeder. Troubleshooting Chapter 8 Troubleshooting 8-21