Canon MultiPASS C635 User Manual - Page 17
Getting Help From Canon - drivers
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Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician free of service charge (currently Monday- Friday 8:00 A.M.-10:00 P.M. and Saturday 12:00 P.M.-6:00 P.M. EST, excluding holidays) for products still under warranty** (1-757-413-2848) ❍ Speak to a technician for a service charge (currently $24.99 per call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366) Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200) ❍ Technical support via the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) ❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345) ❍ To download the latest drivers using your modem, 24-hour Bulletin Board Service (1-757-420-2000) ❍ Within Canada, 24 hours a day, 7 days a week (1-800-263-1121) *Support program specifics subject to change without notice. **Refer to individual product information for warranty details. 1-4 Introduction Chapter 1