Canon XF705 Instruction Manual - Page 213

Along with this list

Page 213 highlights

Troubleshooting Some clips require data recovery. - The power may have been suddenly turned off or the card may have been removed while the camcorder was recording. As a result, one or more XF-HEVC or XF-AVC clips contain corrupted data. You can try to recover the clips (A 37). The following settings were changed. - The settings displayed on the screen were changed automatically due to a change in one of the [Recording/Media Setup] settings. Check the settings before you continue recording. The memory card is not compatible with the current recording settings. - Recording with a resolution of 3840x2160 or using slow & fast motion recording is not possible when the card used has a speed rating lower than UHS U3. Replace the card, change the resolution (A 52) or change the recording mode (A 115). The sound of the camcorder zooming may also be recorded - When you use the zoom while > [v % Camera Setup] > [Zoom Speed Level] is set to [High], the zoom motor's operation sound may be picked up in the recording. Change the zoom speed level to avoid this. The / file needs to be unprotected to change this setting. - When the video format is set to XF-HEVC and a protected custom picture file is selected, the video format cannot be changed. Unprotect the custom picture file first (A 124) or select an unprotected custom picture file and then change the video format. Too many photos and MP4 clips. Disconnect the USB cable. - Disconnect the USB cable. Try using a card reader or decrease the number of MP4 clips and photos on the card to fewer than 2,500 (Windows) or 1,000 (macOS) and then restore the connection. Unable to recover data - Could not recover the selected clip. Save your clips (A 153) and delete the clips that could not be recovered (A 142). - The camcorder may not be able to recover clips when there is not enough space on the card. Delete some clips (A 142) to free some space. 213 Network Functions Along with this list, refer also to the instruction manuals of the access point or other external devices you are using. A User is already accessing the server. Try again later. - This message appears on the screen of the connected device. Another device connected to the network is already operating the camcorder. To use this device, first end the connection on the device accessing the camcorder and then touch Retry. Cannot log in to FTP server. - Check the user name and password information in the FTP server settings (A 178). Cannot transfer files to FTP server. - Check that there is enough available space in the data storage device (hard disk, etc.) that contains the destination folder on the FTP server. FTP transfer error. File transfer was not completed. - An error occurred while transferring files to the FTP server. Turn then camcorder and the FTP server off and then on again and try again the FTP transfer. IP address conflict - Another device on the same network has the same IP address assigned to the camcorder. Change the IP address of the conflicting device or the camcorder. LAN cable not connected. - You attempted to connect to a wired network but the Ethernet cable is not connected. Check that the Ethernet cable is correctly connected to the camcorder's (Ethernet) terminal and to the LAN/Ethernet port on the network device. Multiple access points detected. Try the operation again. - There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option (A 159). Network functions malfunction. - There's a hardware problem with the camcorder's network related circuitry. Try turning the camcorder off and then on again. If the problem persists, consult a Canon Service Center.

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213
Trouble
s
hooting
Network Functions
Along with this list, refer also to the instruction manuals of the access point or other external devices you are
using.
S
ome clip
s
require data recovery.
- The power may have been
s
uddenly turned off or the card may have been removed while the camcorder wa
s
recording. A
s
a re
s
ult, one or more XF-HEVC or XF-AVC clip
s
contain corrupted data. You can try to recover the clip
s
(
A
37).
The following
s
etting
s
were changed.
- The
s
etting
s
di
s
played on the
s
creen were changed automatically due to a change in one of the [Recording/Media
S
etup]
s
etting
s
. Chec
k
the
s
etting
s
before you continue recording.
The memory card i
s
not compatible with the current recording
s
etting
s
.
- Recording with a re
s
olution of 3840x2160 or u
s
ing
s
low & fa
s
t motion recording i
s
not po
ss
ible when the card u
s
ed
ha
s
a
s
peed rating lower than UH
S
U3. Replace the card, change the re
s
olution (
A
52) or change the recording mode
(
A
115).
The
s
ound of the camcorder zooming may al
s
o be recorded
- When you u
s
e the zoom while
>
[
v%
Camera
S
etup]
>
[Zoom
S
peed Level] i
s
s
et to [High], the zoom
motor'
s
operation
s
ound may be pic
k
ed up in the recording. Change the zoom
s
peed level to avoid thi
s
.
The
/
file need
s
to be unprotected to change thi
s
s
etting.
- When the video format i
s
s
et to XF-HEVC and a protected cu
s
tom picture file i
s
s
elected, the video format cannot be
changed. Unprotect the cu
s
tom picture file fir
s
t (
A
124) or
s
elect an unprotected cu
s
tom picture file and then change
the video format.
Too many photo
s
and MP4 clip
s
. Di
s
connect the U
S
B cable.
- Di
s
connect the U
S
B cable. Try u
s
ing a card reader or decrea
s
e the number of MP4 clip
s
and photo
s
on the card to
fewer than 2,500 (Window
s
) or 1,000 (macO
S
) and then re
s
tore the connection.
Unable to recover data
- Could not recover the
s
elected clip.
S
ave your clip
s
(
A
153) and delete the clip
s
that could not be recovered
(
A
142).
- The camcorder may not be able to recover clip
s
when there i
s
not enough
s
pace on the card. Delete
s
ome clip
s
(
A
142) to free
s
ome
s
pace.
A
U
s
er i
s
already acce
ss
ing the
s
erver. Try again later.
- Thi
s
me
ss
age appear
s
on the
s
creen of the connected device. Another device connected to the networ
k
i
s
already
operating the camcorder. To u
s
e thi
s
device, fir
s
t end the connection on the device acce
ss
ing the camcorder and then
touch Retry.
Cannot log in to FTP
s
erver.
- Chec
k
the u
s
er name and pa
ss
word information in the FTP
s
erver
s
etting
s
(
A
178).
Cannot tran
s
fer file
s
to FTP
s
erver.
- Chec
k
that there i
s
enough available
s
pace in the data
s
torage device (hard di
sk
, etc.) that contain
s
the de
s
tination
folder on the FTP
s
erver.
FTP tran
s
fer error. File tran
s
fer wa
s
not completed.
- An error occurred while tran
s
ferring file
s
to the FTP
s
erver. Turn then camcorder and the FTP
s
erver off and then on
again and try again the FTP tran
s
fer.
IP addre
ss
conflict
- Another device on the
s
ame networ
k
ha
s
the
s
ame IP addre
ss
a
ss
igned to the camcorder. Change the IP addre
ss
of
the conflicting device or the camcorder.
L
A
N cable not connected.
- You attempted to connect to a wired networ
k
but the Ethernet cable i
s
not connected. Chec
k
that the Ethernet cable i
s
correctly connected to the camcorder’
s
(Ethernet) terminal and to the LAN/Ethernet port on the networ
k
device.
Multiple acce
ss
point
s
detected. Try the operation again.
- There are multiple acce
ss
point
s
s
ending out a WP
S
s
ignal at the
s
ame time. Try the operation again later or perform
s
etup u
s
ing the [WP
S
: PIN Code] or [
S
earch for Acce
ss
Point
s
] option (
A
159).
Network function
s
malfunction.
- There’
s
a hardware problem with the camcorder’
s
networ
k
related circuitry. Try turning the camcorder off and then on
again. If the problem per
s
i
s
t
s
, con
s
ult a Canon
S
ervice Center.