HP 3000dtn HP Business Inkjet 3000 series printers - (English) User Guide - Page 115

Meaningless characters are printed, Printout is slanted or skewed, Occasionally

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Note For information about configuring printer settings in Windows, see "Using the printer driver." For information about changing page setup and print settings in the Mac OS, see "Changing printer settings in the Mac OS." z The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. Meaningless characters are printed z A cable connection is poor A common cause for nonsense characters is a poor cable connection between the printer and computer. Make sure the cable connection at both ends is good and that the cable is securely fastened. z The system needs to be restarted Turn off the computer. Press and hold (power button) to turn off the printer for a few seconds. Turn them both back on, and then try printing again. z The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. z The document file is damaged Occasionally, a document file can become damaged. If you can print other documents from the same software application, try to print using a backup copy of your document, if available. Printout is slanted or skewed If media is twisting as it feeds or margins appear crooked, the media guides might not be pressed snugly but gently against the stack. Both the media length and width guides must be gently pressed against the stack. ENWW 8-15

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ENWW
8-15
Note
For information about configuring printer settings in Windows,
see “
Using the printer driver
.” For information about changing page
setup and print settings in the Mac OS, see “
Changing printer
settings in the Mac OS
.”
The wrong printer driver is selected
Make sure your printer is selected as the current or default printer.
For information about setting the default printer, see the online Help
for your computer’s operating system.
Meaningless characters are printed
A cable connection is poor
A common cause for nonsense characters is a poor cable
connection between the printer and computer.
Make sure the cable connection at both ends is good and that the
cable is securely fastened.
The system needs to be restarted
Turn off the computer. Press and hold
(power button) to turn off
the printer for a few seconds. Turn them both back on, and then try
printing again.
The wrong printer driver is selected
Make sure your printer is selected as the current or default printer.
For information about setting the default printer, see the online Help
for your computer’s operating system.
The document file is damaged
Occasionally, a document file can become damaged. If you can
print other documents from the same software application, try to
print using a backup copy of your document, if available.
Printout is slanted or skewed
If media is twisting as it feeds or margins appear crooked, the media
guides might not be pressed snugly but gently against the stack.
Both the media length and width guides must be gently pressed against
the stack.