HP 3000dtn HP Business Inkjet 3000 series printers - (English) User Guide - Page 123

Solving media feed problems, Incorrect media type or size 

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z Media is not positioned correctly in the optional multipurpose tray When loading media in the optional multipurpose tray, place the stack against the right edge of the tray (when viewed from the front of the printer), and then slide the media down to rest in the tray. Check that the media width and length guides fit snugly but gently against the media stack. Media output problem Pages are falling off the printer Make sure the output bin extension is fully extended. The output bin holds up to 300 sheets of plain paper, depending on how much the media curls and how much ink is used on each page. Remove excess media from the output bin. Solving media feed problems Incorrect media type or size If the media loaded in a tray is not the same as the media selected in the printer driver or configured in the LCD control panel, the LCD control panel displays this message: LOAD TRAY X [TYPE] [SIZE] alternates with TO USE ANOTHER TRAY PRESS To resolve a media mismatch, load the correct media in the designated tray and adjust the media width and length guides to fit snugly but gently against the media stack. Set the media type in the LCD control panel. (See "To set media size and type in the LCD control panel" for more information.) If the media settings in the LCD control panel match the print job settings, the job prints automatically. If you do not press (select button) or (cancel job button) and the printer has selected the tray automatically, the printer attempts to draw media from the other tray. To avoid media mismatches, find out which tray contains the media on which you want to print, and then select that tray in the printer driver. ENWW 8-23

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ENWW
8-23
Media is not positioned correctly in the optional
multipurpose tray
When loading media in the optional multipurpose tray, place the
stack against the right edge of the tray (when viewed from the front
of the printer), and then slide the media down to rest in the tray.
Check that the media width and length guides fit snugly but gently
against the media stack.
Media output problem
Pages are falling off the printer
Make sure the output bin extension is fully extended.
The output bin holds up to 300 sheets of plain paper, depending on how
much the media curls and how much ink is used on each page.
Remove excess media from the output bin.
Solving media feed problems
Incorrect media type or size
If the media loaded in a tray is not the same as the media selected
in the printer driver or configured in the LCD control panel,
the LCD control panel displays this message:
LOAD TRAY X
[TYPE] [SIZE]
alternates with
TO USE ANOTHER
TRAY PRESS
To resolve a media mismatch, load the correct media in the designated
tray and adjust the media width and length guides to fit snugly but
gently against the media stack. Set the media type in the LCD control
panel. (See “
To set media size and type in the LCD control panel
” for
more information.) If the media settings in the LCD control panel match
the print job settings, the job prints automatically.
If you do not press
(select button) or
(cancel job button) and the
printer has selected the tray automatically, the printer attempts to draw
media from the other tray.
To avoid media mismatches, find out which tray contains the media on
which you want to print, and then select that tray in the printer driver.