HP 3000dtn HP Business Inkjet 3000 series printers - (English) User Guide - Page 118

Printouts appear faded or dull, Colors are printing as black and white

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Note Printouts appear faded or dull z Fast print quality is selected The Fast mode allows you to print at a faster rate, and is good for printing drafts. To achieve better colored printout, select Normal or Best print quality in the printer driver. z An incorrect media type print setting is being used When printing on transparencies or other special media types, select the corresponding media type in the printer driver. z An incorrect media type is being used Some media types are not suitable for use with your printer. See "Media and paper-handling specifications." Colors are printing as black and white z The grayscale printing option is selected in the printer driver The grayscale printing option is probably selected in the printer driver. Windows In the printer driver, check that the color option is not set to print in black and white or grayscale. From the software application, on the File menu, click Print, and then click Setup or Properties. Make sure the Grayscale option is not selected. Macintosh • Mac OS 8.6 to Mac OS 9.2.2: On the main pop-up menu in the Print dialog box, select Color Matching. Make sure the Black and White or Grayscale options are not selected on the Print Color pop-up menu. • Mac OS X: On the main pop-up menu in the Print dialog box, select HP Image Quality. Make sure the Print Color as Gray option is not selected. For information about configuring printer settings in Windows, see "Using the printer driver." For information about changing page setup and print settings in the Mac OS, see "Changing printer settings in the Mac OS." z The wrong printer driver is selected in the software application Make sure the correct printer driver is selected in the application. 8-18 ENWW

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8-18
ENWW
Printouts appear faded or dull
Fast print quality is selected
The
Fast
mode allows you to print at a faster rate, and is good for
printing drafts. To achieve better colored printout, select
Normal
or
Best
print quality in the printer driver.
An incorrect media type print setting is being used
When printing on transparencies or other special media types,
select the corresponding media type in the printer driver.
An incorrect media type is being used
Some media types are not suitable for use with your printer. See
“
Media and paper-handling specifications
.”
Colors are printing as black and white
The grayscale printing option is selected in the printer driver
The grayscale printing option is probably selected in the
printer driver.
Windows
In the printer driver, check that the color option is not set to print in
black and white or grayscale. From the software application, on the
File
menu, click
Print
, and then click
Setup
or
Properties
.
Make sure the
Grayscale
option is not selected.
Macintosh
•
Mac OS 8.6 to Mac OS 9.2.2:
On the main pop-up menu in the
Print
dialog box, select
Color Matching
. Make sure the
Black
and White
or
Grayscale
options are not selected on the
Print
Color
pop-up menu.
•
Mac OS X:
On the main pop-up menu in the
Print
dialog box,
select
HP Image Quality
. Make sure the
Print Color as Gray
option is not selected.
Note
For information about configuring printer settings in Windows,
see “
Using the printer driver
.” For information about changing page
setup and print settings in the Mac OS, see “
Changing printer
settings in the Mac OS
.”
The wrong printer driver is selected in the software application
Make sure the correct printer driver is selected in the application.