HP xw8600 HP xw8600 Workstation Service and Technical Reference Guide
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- HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 1
HP xw8600 Workstation Service and Technical Reference Guide - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 2
subject to change without notice. The warranties for HP products are set forth in the express limited information that is protected by copyright. No part of this document may be photocopied, of Hewlett-Packard Company. Trademark Credits Microsoft, Windows, and XP are U.S. registered trademarks of - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 3
Resetting the power supply 10 Environmental specifications 10 ENERGY STAR Qualification ...10 Dual- and quad-core processors ...11 HP Cool Tools ...12 2 Configuring and restoring the operating system Setting up Microsoft Windows Vista Business software 13 Configuring the Windows Vista Business - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 4
restore media 21 Downloading the latest HP driver CD contents 21 Reinstalling the factory Linux image with the HP driver CD 21 Upgrading device drivers 22 Linux-enabled workstations 22 Verifying hardware compatibility 22 3 System management The Computer Setup (F10) Utility ...23 BIOS ROM ...24 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 5
Remote ROM Flash 36 HPQFlash ...36 F10 setup instruction in the BIOS SoftPaq 36 FailSafe Boot Block ROM 36 Asset tracking and security 37 Password security 38 Establishing a setup password using the Computer Setup (F10) Utility 38 Establishing a power-on password using workstation setup 38 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 6
power supply 69 Installing the power supply 70 Power connections to system components 71 System and memory fan assembly 71 Removing the system and memory fan assembly 72 Memory ...72 Memory general information 72 System board memory module requirements 72 DDR2-667 Fully Buffered DIMM support - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 7
78 Installing a memory riser assembly 79 PCI card slots ...85 Slot lane redirection 86 Card configuration restrictions for power supplies 86 SAS rear panel cable (optional 86 Installing the SAS rear panel cable 86 Installing the optional SAS mounting bracket 88 PCI card support ...90 Removing - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 8
113 Help and Support Center 113 HP SoftPaq Download Manager 113 Diagnostic LED codes ...114 Troubleshooting scenarios and solutions 116 Solving minor problems 116 Solving power supply problems 118 Testing power supply 118 Solving diskette problems 120 Solving hard drive problems 122 Solving - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 9
RAID 1E configuration 147 Configuring SATA RAID devices ...147 Attaching SATA HDDs ...148 Configuring system BIOS 148 Creating RAID volumes 149 Deleting RAID volumes ...149 7 Configuring password security and resetting CMOS Preparing to configure 169 Cleaning the workstation case ...169 Cleaning - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 10
x ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 11
an overview of the hardware components of the HP xw8600 Workstation, including the following topics: ● Product features on page 1 ● Workstation specifications on page 7 ● ENERGY STAR Qualification on page 10 ● Dual- and quad-core processors on page 11 ● HP Cool Tools on page 12 Product features The - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 12
architecture The following figure shows the HP xw8600 Workstation system board block diagram. Figure 1-1 System board block diagram Workstation components The following figure shows the components of a typical HP xw8600 Workstation. Drive configurations can vary. 2 Chapter 1 Product overview ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 13
://partsurfer.hp.com. Figure 1-2 Typcal workstation components view Table 1-1 Component view Item Description Item Description 1 PCI card support 10 Memory modules 2 Power supply 11 Card guide/front fan (fan optional) 3 Processor heatsinks 12 Graphics card 4 Processors 13 Optical drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 14
HP xw8600 Workstation. Drive configurations can vary. Figure 1-3 Front panel components Table 1-2 Front panel components Item Symbol Description 1 Optical drive Item 8 Symbol Description Headphone 2 Secondary drive bays (3 total) 9 USB 2.0 (2) 3 Diskette drive (optional) 10 Hard - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 15
typical HP xw8600 Workstation. Figure 1-4 Rear panel components NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist you in connecting your peripheral devices. Table 1-3 Rear panel components Item Symbol Description Item Symbol Description 1 Power cord - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 16
Symbol Description Item Symbol 10 MiniSAS 4-port connector (optional) * HP does not support external audio cables that are longer than three meters. Description Serial number and COA label location As shown in the following figure, each workstation has two serial number labels (1 and 2) and - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 17
+V12 V-M Input to onboard regulator that supplies power to memory and system fans +12 V-B PCI, PCIe, and system fans +12 V-D Storage (hard drive, optical drive, diskette drive), and input to onboard regulator that supplies power to riser memory (1050W only) ENWW Workstation specifications 7 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 18
auxillary connector on 800W and 1050w power supplies +12 V-G2 Second PCI Express auxilliary connector on 1050W power supply +12 V-R Input to onboard regulator that supplies power to Riser Memory (1050W power supply only) +12 V-N PCI and serial ports +5 V-SB Sleep circuitry Table 1-5 Maximum - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 19
are available for multiple 800W and 1050W power supply configurations. To review available specifications, see http://www.hp.com/go/ quickspecs. To reach zero power consumption, unplug the workstation from the power outlet or use a power strip with an on/off switch. For additional information - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 20
Resetting the power supply If an overload triggers the power supply overload protection, power is immediately disconnected. To reset the power supply: 1. Disconnect the power cord from the workstation. 2. Determine what caused the overload and fix the problem. For troubleshooting information, see - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 21
. To verify the factory default power settings for your workstation, select Start>Control Panel, and then double-click Power Options. Dual- and quad-core processors This HP Workstation supports dual- and quad-core processors that provide two or four true processors in a single socket. Dual- and - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 22
Tools An HP Workstation with Windows XP includes additional software that is not installed when you first boot your system. Additionally, a number of preinstalled tools on your workstation can enhance your workstation experience. To access or learn more about these applications: 1. Open the HP Cool - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 23
how to configure the Windows Vista Business operating system on your HP workstation. Configuring the software When you power on the workstation, the operating system is configured. Configuration takes approximately 5 to 10 minutes. Carefully follow the instructions on the screen to complete - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 24
. ● Device drivers are provided on CDs supplied with peripheral devices. ● Some peripheral device drivers developed for Windows XP or Vista might not be included with your workstation. Current device drivers are available at http://www.hp.com/support/ workstation_swdrivers. ● Driver installation and - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 25
can remove the recovery partition by selecting Remove HP Recovery Partition from the HP Backup and Recovery program folder. When the HP Recovery Partition is removed, the recovery partition is deleted, the user partition is extended to reclaim the unused hard drive space, and the F11 boot prompt is - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 26
configure Windows XP on your workstation. When you first power on the workstation, the operating system is configured. Configuration takes approximately 5 to 10 minutes. Carefully follow the instructions on the screen to complete the configuration. CAUTION: After configuration begins, do not power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 27
drivers are provided on CD supplied with peripheral devices. ● Some peripheral device drivers developed for Windows XP or Vista might not be included with your workstation. Current device drivers are available at: http://www.hp.com/support/. ● For documentation on installing drivers and workstation - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 28
can create a set of the system recovery DVDs if you have a writable optical drive. When you first boot the workstation, you are prompted to create DVDs for RestorePlus!, the Windows operating system, and a supplemental HP Backup and Recovery Manager. (There might be additional DVDs you can create - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 29
recover the system. Using the HP Backup and Restore process You can reinstall the Windows operating system and device drivers (for devices included with the system) using the HP Backup and Restore (HPBR) process, from a DVD, CD, or the recovery partition on your system hard drive. To launch the HPBR - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 30
-preinstalled or Linux-enabled workstations, see the HP User Manual for Linux at http://www.hp.com/support/linux_user_manual. For more information about HP and Linux, see http://www.hp.com/linux. Starting the Linux operating system The first time you boot your workstation, the Red Hat First Boot - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 31
screen returns. Restoring the Linux operating system on preloaded workstations The HP Driver CD and Red Hat Enterprise Linux (RHEL) restore media are required to restore the Linux operating system. Download the most recent HP Driver CD to obtain enhancements. NOTE: Linux does not support mixed drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 32
Press to continue, reboot later... (on the right side). 10. Select Reboot now... Upgrading device drivers To upgrade a Linux device driver, see http://www.hp.com/support/workstation_swdrivers. Linux-enabled workstations Linux-enabled workstations do not have Linux preinstalled, nor do they include - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 33
devices such as SATA, SAS, diskette drives, optical drives, network drives, and LS-120 drives. ● Configure the boot priority of SATA and SAS hard-drive controllers. ● Enable or disable Network Server Mode, which enables the workstation to boot the operating system when the power-on password is - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 34
● BIOS Boot Specification V1.01 ● Standard BIOS 32-bit Service Directory Proposal ● "El Torito" Bootable CD-ROM Format Specification Version 1.0 ● Enhanced Disk Drive Specification Version 1.1 ● BIOS Enhanced Disk Drive Specification Version 3.0 ● Enhanced Host Controller Interface Specification for - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 35
Complementary Metal-Oxide Semiconductor (CMOS) could become corrupted. After you exit the F10 Setup screen, you can disconnect power from the workstation. The Computer Setup (F10) Utility menu NOTE: With new BIOS releases, the following content is subject to change so your menu might be different - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 36
system temperatures for CPU0 and CPU1, and fan speeds for processors, memory, chipsets, chassis, and PCI cards. Storage Set Time and Date Flash System ROM Replicated Setup Enables you to set system time and date. Enables you to upgrade the BIOS from a ROM image on diskette, CD, or USB. Provides - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 37
the IDE DPS self-test is attached to the system. By default, the SATA controller is in RAID+AHCI mode, so this option is not displayed. Boot Order Enables you to configure the boot, diskette drive, and hard drive orders by physically reordering the menu entries. The following is the default boot - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 38
a setup password, you must use it to change computer setup options, to flash the ROM, and to make changes to certain Plug and Play settings under Windows. Power-On Password Enables you to set and enable the power-on password. Password Options This option becomes available when you create a setup - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 39
(C2 Extended) ● ACPI S3 Hard Disk Reset ● ACPI S3 PS 2 Mouse Wakeup ● USB Wake on Device Insertion Hardware Power Enables or disables SATA Power Management Management Thermal Enables you to set the rate of the system fan when the processor is in idle. Advanced** Power-On Options Enables you to - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 40
specify a weekday and time for BIOS power-on. Processors Provides these options: ● Multi Core Support (Enable or Disable)-Select a single core or multiple cores per socket. ● Limit CPUID Maximum Value to 3 (Enable or Disable)-Sets the number of allowable CPU IDs. Onboard Devices Enables you to - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 41
the Advanced, Chipset/Memory description above. Workstation management The HP Client Management Solutions (CMS), available for download from http://www.hp.com/go/ easydeploy, are standards-based solutions for managing and controlling workstations in a networked ENWW Workstation management 31 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 42
● Updating and managing software on page 34 ● ROM Flash on page 36 ● F10 setup instruction in the BIOS SoftPaq on page 36 ● Asset tracking and security on page 37 ● Fault notification and recovery on page 44 ● Dual-state power button on page 45 Support for specific features described in this guide - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 43
an HP xw4200 Workstation to an HP xw8600 Workstation. 1. Select a setup configuration to copy, and then reboot the workstation. 2. As soon as the workstation powers on, press and hold F10 until you enter the Computer Setup (F10) Utility. If necessary, press Enter to bypass the title screen. NOTE - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 44
www.hp.com/support/files. 8. Enter the model number of the workstation. 9. On the configuration diskette, create an autoexec.bat file containing repset.exe and cpqsetup.txt. 10. Power off the workstation you are configuring, insert the configuration diskette, and then power on the workstation. The - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 45
your specific IT environment. To learn more about the PCN program and to create a custom profile, see Subscriber's Choice on page 35. Subscriber's Choice Subscriber's Choice is a client-based service from HP that supplies you with personalized product tips, feature articles, and driver and support - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 46
http://www.hp.com/go/ssm, and enter the name of your workstation. F10 setup instruction in the BIOS SoftPaq FailSafe Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. For example, if a power failure occurs during a ROM upgrade, the Boot - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 47
USB and successfully reprograms the ROM, three keyboard lights illuminate. A rising-tone series of beeps also signals successful recovery. 5. Remove the CD or USB media and power off the workstation. 6. Restart the workstation. Asset tracking and security Asset tracking features incorporated into - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 48
to the workstation. You can establish a network-wide setup password to enable the system administrator to log in to all network systems to perform maintenance without needing to know the power-on password. NOTE: HP SSM and HP CMS enable remote management of setup passwords and other BIOS settings in - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 49
Power-On Password and then follow the onscreen instructions. 4. Before exiting, select File>Save Changes and Exit. Entering a power-on password 1. Restart the workstation reasons, the characters you enter do not appear on the screen. If you enter the password incorrectly, a broken key icon appears. - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 50
enter do not appear on the screen. 5. Press Enter. The new password takes effect the next time you power on the workstation. The power-on and setup passwords can also . National keyboard delimiter characters Each keyboard meets country-specific requirements. The syntax and keys you use for changing - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 51
to Computer Setup (F10) functions. It is only available when hard drives that support the ATA security command set are detected. On HP workstations, it is not available when the SATA emulation mode is RAID+AHCI or RAID. DriveLock is for HP customers for whom data security is a paramount concern. For - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 52
but the drive remains inaccessible. During a warm-boot or restart from Windows, if neither attempt succeeds, POST halts and the user is instructed to cycle power. To enable and set the DriveLock user password: 1. Power on or restart the workstation. 2. As soon as the workstation is powered on, press - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 53
specific drive. CAUTION: Forgetting the DriveLock password renders the drive unusable. 6. Enter a new user password, and then press F10 to accept. This password may be 1 to 32 alert you when the workstation side access panel has been removed (if the sensor has been configured in the Computer Setup - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 54
are written to the hard drive. The service provider can use this information to help diagnose conditions that required you to run the DPS software. ECC fault prediction When the workstation encounters an excessive number of error checking and correcting (ECC) memory errors, it displays a local - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 55
causes the workstation to enter a low-power standby state. This enables you to go to standby without closing applications, and to return to the same operational state without any data loss. To change the power button configuration: 1. Select Start, and then select Control Panel>Power Options. 2. In - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 56
46 Chapter 3 System management ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 57
risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, health, and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located at http://www.hp.com/ergo and on the documentation CD (if - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 58
the system board. Contact an HP authorized reseller or service provider to install the processor. If you plan to install the processor yourself, read all of the instructions carefully before you begin. - Failure to follow the workstation preparation instructions can result in an improperly installed - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 59
leads, or circuitry. ● Place reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a maximum of one megohm ± 10 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 60
-sensitive components, parts, and assemblies by the case or PCB laminate. Handle them only in static-free work areas. ● Disconnect power and input signals workstations with a ground cord of one megohm ± 10% resistance ● Static-dissipative table or floor mats with a hard-tie to ground ● Field service - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 61
Avoid exposing a hard drive to liquids, temperature extremes, or products with magnetic fields such as monitors or speakers. Lithium coin cell battery The battery included with the workstation provides power to the real-time clock and has a lifetime of about three years. For instructions on battery - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 62
opening the workstation. 6. Disconnect the power cord from the electrical outlet and then from the workstation. 7. Disconnect peripheral device cables from the workstation. System board components The following figure shows the system board connectors and sockets on the HP xw8600 Workstation. Figure - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 63
3 Memory card sockets 17 Battery 31 PCI 32/33 slot 4 Primary processor (XU1) 18 HDD activity LED connector 32 Rear chassis fan connector 5 Processor power connector 19 Front control panel connector 33 Audio jacks 6 Primary processor (XU1) fan 20 Internal USB connector power 34 Memory power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 64
drives (Optical drive on page 64) System speaker (System speaker on page 68) Power supply (Power supply on page 69) System fan (System and memory fan assembly on page 71) Memory (Memory on page 72) SAS rear panel cable (SAS rear panel cable (optional) on page 86) PCI card support (PCI card support - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 65
component disassembly order (continued) Processor (System processor on page 108) System board (System board on page 110) Security lock (Padlock loop) (optional) If a security padlock is installed on your workstation, remove it before servicing the workstation. Removing the security lock To - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 66
4-3 Removing the cable lock Universal chassis clamp lock (optional) If a universal chassis clamp lock is installed on your workstation, remove it before servicing the workstation. Removing the chassis clamp lock To remove the lock: 1. Unlock the device and remove the locking mechanism as shown - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 67
panel To remove the side access panel: WARNING! Before removing the workstation side access panel, be sure that the workstation is powered off and that the power cord is disconnected from the electrical outlet. 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Unlock - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 68
(Smart Cover Sensor) (optional) This section describes how to remove the Hood Sensor. Removing the Hood Sensor To remove the Hood Sensor: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel (see Removing the side access panel on page 57 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 69
4. Slide the hood sensor forward, push the hood sensor down, and then remove it from the chassis (1) as shown in the following figure. Figure 4-7 Removing the Hood Sensor 5. If desired, remove the hood sensor bracket, remove the two hood sensor bracket screws, and then remove the bracket and sensor - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 70
in until it snaps into place. Bezel blanks This section describes how to remove bezel blanks Removing bezel blanks To remove bezel blanks: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the front bezel (see Removing the front bezel on page 60). 60 Chapter - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 71
to remove and install a front panel I/O device assembly. Removing the front panel I/O device assembly To remove the front panel I/O device assembly: 1. Disconnect power from the system (see Predisassembly procedures on page 52 ). 2. Remove the side access panel (see Removing the side access panel on - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 72
cables inside the chassis (1) as shown in the following figure. Figure 4-10 Removing front panel I/O device cables 5. Disconnect the front panel I/O through the chassis and through the front of the workstation. You might need to slide the cables out one at a time. 62 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 73
connector (1). b. Connect the front 1394 cable to the control panel connector (2). c. Connect the front USB cable to the Power button assembly This section describes how to remove the power button assembly. Removing the power button assembly To remove the power button assembly: 1. Disconnect power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 74
the front of the chassis, and then rotate the assembly out from the front of the chassis (2). To replace the power button assembly, reverse the previous steps. Optical drive This section describes how to remove and install an optical disk drive. 64 Chapter 4 Removal and replacement procedures ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 75
Removing an optical drive 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel (see Removing the side access panel on page 57). CAUTION: To prevent damage to the workstation, observe the following Electrostatic Discharge (ESD) precautions - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 76
and an EMI filler to the optical drive slot. Installing an optical drive 1. Disconnect power from the system (see Predisassembly procedures on drive completely into the bay until the drive is secured. CAUTION: Verify that the optical drive is secure in the workstation chassis by pulling on the drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 77
optical drive cables NOTE: The HP xw8600 Workstation BIOS Configuration Mode can be set to affect optical and hard drives. The workstation is set to RAID+AHCI at shipment. The following constraints apply when the Configuration Mode is set to: Separate IDE controller-Only SATA ports 0, 1, 2, 3 are - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 78
how to route the data cables. Figure 4-18 Routing the optical drive cables System speaker This section describes how to remove the system speaker. Removing the system speaker To remove the system speaker: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 79
numbers on the cables so you can easily reconnect the cables to the correct devices. 6. Disconnect power supply cables from the system board, drives, and cards. TIP: If your workstation does not include a memory riser, lift the memory fan to disconnect the memory power connector on the motherboard - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 80
and then lift it out of the chassis (2). Installing the power supply To replace the power supply, reverse the steps in the previous section. If you have removed high performance processor heatsinks, follow the instructions in the Installing the processor heatsink on page 107 section to reinstall the - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 81
a typical configuration Table 4-5 Workstation power connector description Item Description Item Description A Power supply I Optical drive B Main power J Optical drive C Memory power K Diskette drive D Processor power L Hard drive E PCI Express auxiliary power M Hard drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 82
information This section describes supported memory modules and configurations. System board memory module requirements ● Install only HP approved, Fully Buffered DIMMs. CAUTION: HP only ships DIMMs that are electrically and thermally compatible with this workstation. Because third-party DIMMs - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 83
Quad Channel (sets of four DIMMs) ● No support for mirroring ● No support for DIMM sparing Supported memory riser DIMM configurations The HP xw8600 Workstation supports the following memory module configurations with memory risers: ● Four memory riser cards with four slots each (maximum of 16 DIMMs - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 84
the failed DIMM on the system board or memory riser. ● If there is no way for the BIOS to obtain a valid memory configuration by disabling plugged-in memory, the BIOS halts with a diagnostics 2006 code for memory error (five beeps and blinks). System board memory This section presents system board - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 85
slots: Figure 4-25 Identifying DIMM slots Required system board DIMM installation order Use the figure below as a guide for installing memory: ● If installing only one DIMM, install it in socket 1. ● If installing only two DIMMs, install them in socket pair: 1/5. ENWW Removing and replacing - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 86
proper pairing. TIP: For best performance, load the largest DIMM pairs in the black slots. Installing a system board memory module To install a memory module: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel (see Removing the side - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 87
socket levers (2). 7. Lower the memory fan until it snaps into place. NOTE: Ensure that all cables are clear of the fan housing when you lower the fan. Memory riser assembly This section presents configuration and removal/installation information for the memory riser assembly. ENWW Removing and - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 88
figure. TIP: Push in on the latch, and then pull up on the connector. Figure 4-30 Disconnecting the riser card power cables 3. Remove the memory riser cards from the card cage by grasping each card at its corners and pulling straight up. There is no need to unlatch the system board connectors when - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 89
figure. Figure 4-31 Removing the riser card guide 5. Disconnect the memory riser cable from power supply cable P18 as shown in the following figure. Figure 4-32 Disconnecting the memory riser cable from the power supply cable Installing a memory riser assembly ENWW Removing and replacing - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 90
DIMMs The following steps describe how to install memory riser DIMMs and a memory riser assembly. CAUTION: To use a memory riser assembly, your workstation must be equipped with a 1050W power supply and two high performance processor heatsinks. 80 Chapter 4 Removal and replacement procedures ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 91
NOTE: All four memory risers must be present with card cage and memory duct assembly properly installed during operation. 1. Connect the memory riser cable to power supply cable P18 as shown in the following figure. Figure 4-34 Connecting the memory riser cable to the power supply cable 2. Open all - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 92
3. Install the memory riser card guide into memory slots 2, 4, 6, and 8 in the workstation chassis. Align the card guide, and then press it securely into the slots as shown in the following figure. Figure 4-36 Installing the riser card guide 4. Install the memory DIMMs in the memory riser cards as - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 93
the loaded memory riser cards in the riser card cage as shown in the following figure. Figure 4-38 Installing memory riser cards in the card cage 7. Install the memory riser card power cable by connecting each memory card power cable connector into the power connector on a memory card as shown - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 94
8. Insert the memory riser card power cable into the notch on the riser card guide as shown in the following figure. Figure 4-40 Inserting the riser card cable into card the guide notch 9. As shown in the following figure, install the memory fan/duct assembly by placing the rear of the assembly - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 95
25W 25W CAUTION: To prevent damage, the overall power consumption of the system (including I/O cards, processor, and memory) must not exceed the maximum rating of the system power supply. For power supply information, refer to Power supply specifications on page 8. Slots three, five, and six use - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 96
graphics configuration with a 1050W power supply can include up to two 175-watt cards in slots two and four. If a graphics card greater than 75 watts is used, leave the adjacent slot empty. The maximum graphics power is dependent on processor and memory selections. Follow any additional workstation - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 97
Locate the SAS connectors by reviewing the system board layout illustration on the service label of your workstation access panel as shown next to the remaining free connectors. Bandwidth will be proportional to the number of connectors attached. Figure 4-44 Attaching SAS rear panel cables 5. - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 98
6. Adhere the external SAS label to the outside of the chassis near the connector as shown next. Figure 4-45 Attaching the label Installing the optional SAS mounting bracket 1. Depress the PCI retention clamp clips and lift the retention clamp (1). Remove the PCI slot cover from PCI slot one (2) as - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 99
bracket as shown in the following figure. Figure 4-47 Attaching the connector to the bracket 3. Install the SAS mounting bracket in slot one of the workstation (1) as shown below. Connect the SAS cables to the SAS connectors on the system board (2), or to an approved, compatible plug in - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 100
shown in the figure below. Figure 4-49 Attaching the label PCI card support To prevent card movement during shipping, a PCI card support is installed. Removing a PCI card support To remove a PCI card support: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 101
sides (2) as shown in the following figure. Figure 4-50 Removing a PCI card support 4. Rotate the support out of the chassis (3). Installing a PCI card support To install the PCI card support: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 102
until the support arm supports the card (2). PCI Express cards PCI Express I/O slots can support other PCI Express cards with less bus bandwidth than what is physically defined for the slot. Use the following table to determine PCI Express card compatibility. Table 4-7 HP xw8600 Workstation PCI - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 103
the auxiliary power cable (not illustrated). b. Press in on the card slot release lever (2) to release the card. c. Lift the card out of the chassis (3). d. Store the card in an antistatic bag. TIP: When removing a long card, lift it slightly out of connector, then release the card guide latch at - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 104
http://www.hp.com/go/quickspecs to learn which graphics cards are supported in your workstation, how much memory each graphics card includes, and graphics card power requirements. * Graphics cards that have greater than 512 MB of video memory To install a PCI Express card: 1. Disconnect power from - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 105
installing a PCI card. Removing a PCI card To remove a PCI card: 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel (see Removing the side access panel on page 57). 3. Remove the PCI card support bracket (see PCI card support on page 90 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 106
If the PCI retention clamp levers do not close, ensure that all cards are properly seated, and then try again. Battery This section describes how to remove and install the battery. The battery that comes with the workstation provides power to the real-time clock and has a minimum lifetime of about - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 107
into place as shown in the following figure. Figure 4-56 Removing the battery SAS hard drive This section describes how to remove and install a SAS hard drive. Removing a SAS hard drive 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 108
hard drive NOTE: The HP xw8600 Workstation chassis hard drive bays can be configured to hold small form factor (SFF) hard drives. For SFF hard drive installation information, refer to HP xw Workstation series - Small form factor bay converter and hard drive installation at http://www.hp.com/support - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 109
more than one hard drive, use the hard drive order shown in the following figure. Figure 4-59 Identifying hard drive order 4. Squeeze the green tabs, and slide the rails out of the empty bay. 5. Attach the rails to the hard drive by aligning the pins on the rails with the hard drive holes, and then - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 110
Installing the SAS hard drive 8. Attach a power cable (2) to the drive, and attach a data cable (3) from a SAS connector on the system board to the SAS hard drive. Use lower-numbered SAS connectors first on the system board. To identify SAS connectors, refer to the workstation service label on the - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 111
SATA hard drive For more information about SATA hard drives and SATA RAID configurations, see Configuring RAID devices on page 145. This section describes how to remove and install a SATA hard drive. Removing a SATA hard drive To remove a SATA hard drive: 1. Disconnect power from the system (see - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 112
configured to hold small form factor (SFF) hard drives. For SFF hard drive installation information, refer to HP xw Workstation series - Small form factor bay converter and hard drive installation at http://www.hp.com/support/x8600_manuals. To install one or two SATA hard drives: 1. Disconnect power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 113
more than one hard drive, use the hard drive order shown in the following figure. Figure 4-65 Identifying hard drive order 4. Squeeze the green tabs, and slide the rails out of the empty bay. 5. Attach the rails to the hard drive by aligning the pins on the rails with the hard drive holes, and then - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 114
SAS hard drive 7. Attach a power cable (2) to the hard drive, and attach a data cable (3) from a SATA connector on the system board to the hard drive. Connect data cables to lower-numbered SATA connectors first on the system board. To identify SATA connectors, refer to the workstation service label - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 115
connector on the system board to the hard drive as shown below. Figure 4-69 Connecting the data cable 8. Connect a power cable to the drive. The power cable is a separate cable with a single connector located in a cable clip in front of the Power Supply. 9. Replace the side access panel. ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 116
in your workstation. Removing the processor heatsink Tall heatsinks are used in workstation configurations that include a memory riser or 120-watt or greater processors. All other workstation configurations use short heatsinks. To remove a heatsink: 1. Power down the workstation (see Predisassembly - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 117
cloth to clean the thermal interface residue from the processor and the heatsink, allowing the alcohol on the processor and processor heatsink to dry completely. Installing the processor heatsink To install a heatsink: 1. Disconnect power from the system (see Predisassembly procedures on page 52 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 118
to the system board. 9. Replace the memory riser duct, if necessary, and then replace the side access cover. System processor This section describes how to remove and install a system processor. Removing a system processor 1. Disconnect power from the system (see Predisassembly procedures on - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 119
a static free container in a safe place where it cannot be damaged Installing a system processor NOTE: If installing a second processor, it must be of the same type as the first processor. 1. Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 120
in the figure below. Seat the processor into the socket. Ensure that the underside of the processor is level with the top of the processor socket. Figure 4-75 Seating the processor 8. Close the processor cover plate by lightly pressing down on the processor cover plate while closing the socket - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 121
Disconnect power from the system (see Predisassembly procedures on page 52). 2. Remove the side access panel (see Removing the side access panel on page 57). 3. If a memory riser is installed, remove it (see Removing a memory riser assembly on page 78). 4. Remove expansion boards and graphics cards - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 122
on page 71 to identify power cables.) Product recycling The Planet Partners recycling service provides an easy way to recycle computer equipment, rechargeable batteries, or HP printing supplies. HP processes ensure that unwanted hardware or empty HP printing supplies are recycled responsibly. For - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 123
-Provides hardware details about your workstation and HP support phone numbers worldwide. HP SoftPaq Download Manager The HP SoftPaq Download Manager enables you to download software updates for your workstation from the HP support site. You can download the HP Softpaq Manager from http://h20331 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 124
the updates you want to download. 4. Select Download. Diagnostic LED codes Workstation beeps are emitted from the chassis speaker. The flashing lights and beeps repeat for five cycles. After five cycles, only the flashing lights repeat. Table 5-1 Diagnostic LED codes Chassis indicator LEDs Power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 125
spin or the LED does not illuminate (see Testing power supply on page 118), replace the power supply. Blinks red 5 times (once per second), then a 2-second pause, and then 5 beeps Pre-video memory error 1. Ensure that the memory modules are loaded correctly (Required system board DIMM installation - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 126
for each. NOTE: For Linux troubleshooting information, refer to the HP Workstations for Linux User Manual at http://www.hp.com/support/xw8600_manuals. Solving minor problems Table 5-2 Minor problems Problem Cause Workstation appears frozen Software control of the power and does not shut down - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 127
full. Transfer data from the hard drive to create more space on the hard drive. Workstation powered off automatically and the Power LED flashes red 2 times (once every second), followed by a 2second pause, and then two simultaneous beeps sounded. Processor thermal protection is activated. A fan - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 128
not spin or the LED does not illuminate (see Testing power supply on page 118), replace the power supply. Solving power supply problems This section presents power supply troubleshooting scenarios. Testing power supply Before replacing the power supply, use the Built-In Self-Test (BIST) feature to - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 129
Table 5-3 Power supply problems Problem Cause Solution Power supply shuts down intermittently. Power supply fault. Replace the power supply. Workstation powers off and the Processor thermal protection 1. Ensure that the workstation air vents are not blocked. Power LED flashes red 2 times - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 130
Table 5-3 Power supply problems (continued) Problem Cause Solution a. Power off the workstation. b. Replace one device at a time and Testing power supply on page 118), replace the power supply. Solving diskette problems Table 5-4 Diskette problems Problem Diskette drive light stays on. Drive not - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 131
DOS prompt: FORMAT A: /F:1440 A problem has occurred with a disk The drive. When drive activity stops, remove the diskette and press the Spacebar. The workstation attempts to boot from the next device in the boot order. Diskette error has occurred. Restart the workstation by pressing the power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 132
Solving hard drive problems Table 5-5 Hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has failed. Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk. If the drive is detected by the BIOS, run DPS Self- - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 133
to match those supported by your graphics card and monitor. 3. Refer to your operating system and graphics card documentation for information about changing display settings. Power LED flashes red 6 times (once every second), followed by a 2-second pause, and then the workstation beeps 6 times - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 134
) Problem Cause Solution Blurry video or requested resolution cannot be set. If the graphics controller was upgraded, the correct video drivers might not be loaded. Install the video drivers included in the upgrade kit, or download and install the latest drivers for your graphics card from - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 135
back to an auto-sense or digital mode. Sound occurs intermittently. Processor resources are being Shut down all open processor-intensive applications. used by other open applications. Workstation appears to be locked The hard disk might be full. up while recording audio. 1. Before recording, be - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 136
to the back of the workstation and restart the workstation. Shut down the workstation using the mouse, and then restart the workstation. Replace the keyboard. Remove debris from the keyboard. Press the power button to resume from Hibernate mode. Press Num Lock. The Num Lock light should not be on if - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 137
the computer. If this does not fix the problem, or you if must use the front panel ports, continue troubleshooting. Table 5-10 Front panel component problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the workstation. The device is not properly connected - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 138
active. The port is not there because it Obtain an IEEE 1394 PCI adapter card. Contact HP sales. was not purchased with the system. Solving hardware installation problems You might need to reconfigure the workstation when you add or remove hardware, such as an additional diskette drive. If you - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 139
to enable network controller. Incorrect network driver. Obtain the latest driver from http://welcome.hp.com/ country/us/en/support.html. Network status link light does not No active network is detected. illuminate or never flashes. The network status light does not flash when there is network - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 140
the Network Interface Controller drivers for your NIC Computer Setup (F10) Utility reports unprogrammed EEPROM. Unprogrammed EEPROM. Flash the ROM. Solving memory problems CAUTION: For systems that support ECC memory, HP does not support mixing ECC and nonECC memory. The operating system - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 141
workstation. Power LED flashes red 5 times Memory is installed incorrectly 1. (once every second), followed by a or is bad. 2-second pause, and then the 2. workstation beeps 5 times. 3. Reseat DIMMs. Replace DIMMs one at a time to isolate the faulty module. Replace third-party memory with HP - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 142
properly seated in the 1. drive. Power off the workstation and insert a thin or video. Wait at least 30 seconds to let the optical drive determine Windows does not detect the 1. Use Device Manager to remove or uninstall the optical drive. device. 2. Restart the workstation and allow Windows - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 143
, or contact your ISP. If the cable/DSL service is connected, the cable LED light on the front of the cable/DSL modem is on. The CAT5 10/100/1000 cable Connect the CAT5 10/100/1000 cable between the cable is disconnected. modem and the workstations RJ-45 connector. If the connection is good - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 144
of BIOS, drivers, and software? LED color definitions The following table describes what each LED light on your workstation front panel signifies. Table 5-17 LED color definitions LED state LED color System status Solid Green Flashing Green Solid or flashing Red None No light System - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 145
Test. More tests are available in the interactive mode, but these require user intervention. A Custom Test provides the most flexibility in controlling the testing of a system. The Custom Test mode enables you to specifically select which devices, tests, and test parameters are run. You can select - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 146
the Documentation Library CD into the workstation. 9. Restart your system and HP Insight Diagnostics launches automatically. Downloading the latest diagnostic utility 1. Go to http://www.hp.com. 2. Select the Support & Drivers link. 3. Select the Download driver and software radio button. 4. Enter - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 147
provides the capability to test major hardware components in the workstation. You can select from several types of tests: ● Quick Test-Provides a script that samples most hardware components and requires no user intervention. ● Complete Test-Provides a script during which most hardware components - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 148
An audible and/or visual message appears if the POST encounters a problem. POST checks the following items to ensure that the workstation system is functioning properly: NOTE: If the power-on password is set, a key icon appears on the screen while POST is running. You must enter the password before - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 149
time from the Control Panel or in the Computer Setup (F10) Utility (depending on the operating system). 2. If the problem persists, replace the RTC battery. 164-Memory Size Error Memory configuration is incorrect. 1. Run the Computer Setup (F10) Utility or the Windows utilities. 2. Verify that - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 150
Reconnect the keyboard with the workstation powered off. 2. Be sure that none of the keys are pressed. 3. Replace keyboard. 4. Replace system board. 510-Splash Screen image corrupted Splash Screen image has errors. Update system BIOS. 140 Chapter 5 System diagnostics and troubleshooting ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 151
configuration requires ● more power than the power supply can provide. ● Reduce the workstation power consumption. Replace the power supply with a high output power supply. 601-Diskette Controller Error Diskette controller circuitry or diskette 1. Run the Computer Setup (F10) utility. drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 152
). 3. Apply firmware patch (if applicable). See http://www.hp.com/support. 4. Back up contents and replace the hard drive. 1783-Fixed Disk 0/1 locked Hard disk drive failure. Diagnose the hard drive, and replace it if necessary. 142 Chapter 5 System diagnostics and troubleshooting ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 153
System halted Replace the processor. ERROR: Mixing processors with different power requirements. This is not supported. System halted. Mixed type processors detected. Replace the processors with matched processors. Invalid electronic serial number Incorrect serial number registered in Use the - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 154
144 Chapter 5 System diagnostics and troubleshooting ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 155
SAS Hardware RAID on HP Linux Workstations at http://www.hp.com/support/xw8600_manuals. ● Up to five internal SAS hard disk drives ● SAS-to-SATA data and power converter ● LSI MegaRAID Storage Manager (MSM) for Windows The following RAID configurations are supported on HP xw8600 Workstations: ● RAID - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 156
controllers. 1. On the Main menu of the BIOS-based configuration utility, use the arrow keys to select an adapter. 2. Press Enter to go to the Adapter Properties screen. 3. On the Adapter Properties screen, use the arrow keys to select RAID to delete the data on the drive. d. When the Keep Data/Erase - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 157
to set up and manage SATA RAID volumes. The following SATA RAID configurations are supported on HP xw8600 Workstations: ● Up to five internal SATA hard disk drives ● Up to two eSATA drives if you use an optional eSATA cable ● Intel Matrix Storage Manager (MSM) for Windows If only a single HDD is - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 158
Linux User Guide at http://www.hp.com/support/linux_user_manual. Attaching SATA HDDs Attach the required minimum number of SATA hard drives for the desired RAID level: ● RAID 0: two hard drives ● RAID 1: two hard drives ● RAID 5: three hard drives ● RAID 10: four hard drives Configuring system BIOS - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 159
Configuration utility, press Ctrl+l when prompted 2. If required, see Deleting RAID volumes on page 149 to make enough physical drives available to create the RAID and then press Tab. 10. Enter the desired volume 3 to create additional RAID volumes, or use Reset Disks to Non-RAID, and then press - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 160
7. When prompted, press Y to confirm the reset action. 8. Choose one of the following actions: ● To delete additional RAID volumes, return to Step 1. ● To create RAID volumes, see Creating RAID volumes on page 149. ● Use the up or down arrow key to highlight 4. Exit, and then press Enter. 150 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 161
setup password in place of the power-on password as an override to log into the workstation (a useful feature for a network numbers, and special settings. To back up the CMOS settings, run the Computer Setup (F10) Utility and select Save to Diskette from the File menu. ENWW Preparing to configure - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 162
the point where you get video before you can shut down again and replace the jumper to clear the passwords. 7. Replace the access panel. 8. Reconnect the external equipment. 9. Connect AC power to the workstation, power on the workstation, and then boot to the F10 (Setup) Utility. 10. To create new - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 163
is plugged in, the power supply has voltage applied to the system board, even when the workstation is powered off. Failure to disconnect the power cord can result in damage to the system. Static electricity can damage the electronic components of the workstation or optional equipment. Before - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 164
NOTE: This step does not clear the passwords. 154 Chapter 7 Configuring password security and resetting CMOS ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 165
pin descriptions Not all of these connectors might be installed in your workstation. Rear panel PS2 keyboard connector Pin 1 2 3 4 5 6 3 Ground 4 +5 VDC 5 Clock 6 Unused Rear panel RJ45 Ethernet connector Pin 10/100-Mb Signal 1 (+) Transmit Data 2 (-) Transmit Data 3 (+) Receive Data - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 166
Ground 6 Data Set Ready 7 Request to Send 8 Clear to Send 9 Ring Indicator Pin Signal 1 +5 VDC 2 - Data 3 + Data 4 Ground Pin Signal 1 Power 2 GND 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Pin Signal 1 TPB- 2 TPB+ 3 TPA- 4 TPA+ 5 TPA (R) 6 VG 7 SC 8 VP ENWW - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 167
Audio Out Right Ground SATA drive connector Data Cable Pin Signal S1 Ground S2* A+ S3* A- S4 Ground ENWW Power Cable Pin Signal P1 3.3V power P2 3.3V power P3 3.3V power P4 Ground Power Cable Pin Signal P8 5V power P9 5V power P10 Ground P11 Reserved Connector - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 168
SATA drive connector Pin S5** S6** S7 Data Cable Signal BB+ Ground * S2 and S3 differential signal pair **S5 and S6 differential signal pair Power Cable Pin Signal P5 Ground P6 Ground P7 5V power SAS drive connector Power Cable Pin Signal P12 Ground P13 12V power P14 12V power - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 169
READY LED d P12 GROUND P13 P14 P15 V12 precharge c V12c V12c Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Monitor ID 5 GND DVI-I cable connector Pin Signal 6 GND 7 GND 8 GND 9 +5 VDC 10 GND Pin Signal 11 Monitor ID 12 DDC Serial Data 13 Horizontal Sync - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 170
RED C2 ANALOG GREEN C3 ANALOG BLUE C4 ANALOG HORZ SYNC C5 ANALOG GROUND Pin Signal Pin Signal Pin 1 +3.3V 7 GND 13 2 +3.3V 8 POK 14 3 GND 9 +5 VSB 15 4 No load 10 +12 V-B 16 5 GND 11 +12 V-B 17 6 +5V 12 No load 18 * GND on 1050W power supply; unused on 800W power supply - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 171
P18 Memory riser power 10-pin cable connector* Pin Color Signal 1 Black GND 2 Black 3 Black with purple stripe GND 5 VSB 4 Black 5 Black GND GND * Used with 1050-watt power supply only. P3 CPU power 8-pin system board connector P2 Memory power 6-pin system board connector Pin - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 172
system board can be damaged. For proper PCI card installation information, see PCI Express cards on page 92. CPU fan system board connector Pin Signal 1 GND 2 +12V 3 Tach 1 4 PWM 5 Tach 2 PCI, memory, and rear chassis fan power system board connector Pin Signal 1 Ground 2 +12V - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 173
- 5 USB6+ 6 USB7+ 7 GND 8 GND 9 Key (no pin) 10 Connector Present Detect CAUTION: The 2x5 system board connector can be mated to a 9 is not keyed on the system board connector.) P25 Internal USB, CPU heatsink power system board 1x5 connector Pin Signal 1 +5V 2 USB3- 3 USB3+ - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 174
MiniSAS 4i cable connector Pin Signal 8 FLP_INDEX# 9 Ground 10 FLP_MOTOR# 11 Ground 12 Unused 13 Ground 14 FLP_SEL_A# 15 Ground 16 Unused 17 Ground Pin Signal 25 Ground 26 FLP_TRACK# 27 Ground 28 FLP_WP# 29 Ground 30 FLP_RD_D# 31 Ground 32 FLP_HD_SEL# 33 Ground 34 FLP_DSKCHG# Pin 1 A2 A3 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 175
MiniSAS 4i cable connector B8 B8 B8 B9 B9 B9 B10 B10 B10 B11 B11 B11 N/C N/C B13 N/C N/C B14 N/C N/C N/C N/C N/C N/C A1, A4, A7, A12, A15, A18, B1, B4, B7, B12, B15, B18 * N/C = not connected MiniSAS 4x cable connector B8 Sideband 0 B9 Sideband 1 B10 Sideband 2 B11 - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 176
MiniSAS 4x cable connector S16 S16 S16 G1 - G9 Housing * N/C = not connected eSATA cable connector S16 Tx 0+ SIG GND CHASSIS GND Name S1 S2 S3 S4 S5 S6 S7 Type GND A+ AGND BB+ GND Description Differential signal pair A Differential signal pair B Cable Usage 1st mate 2nd mate 2nd mate - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 177
P2 P3 P5 P8 P10 Silk screen N/A E15 E49 J20 SLOT1 PCI password header/jumper PCI-32 33-MHz slot PCI-X Power supply connector (24-pin) Memory power connector (6-pin) Processor power connector (8-pin) Power button / HDD LED / Power LED / Hood switch / Temperature header PCI fan header Diskette drive - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 178
- XMM8 U1 U2 Silk screen P11 AUX IN P12 P20 IDE port connector SATA Connectors SATA Connectors Primary processor fan header Second processor fan header SAS/SATA connectors Hood lock header System fan header Memory fan header Battery socket Memory slots Primary processor socket Second processor - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 179
workstation case ● Follow the service consideration (Service considerations on page 48) presented before cleaning the workstation. ● To remove light to prevent damage to the keys. This tool is available from many electronic supply outlets. CAUTION: Never remove a wide key (like the space bar key) - HP xw8600 | HP xw8600 Workstation Service and Technical Reference Guide - Page 180
not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers precautions presented in Service considerations on page 48 before cleaning the monitor. ● To clean the monitor, wipe the monitor screen with a towelette
HP xw8600 Workstation
Service and Technical Reference Guide