HP xw8600 HP xw8600 Workstation Service and Technical Reference Guide - Page 141
Solving processor problems, Solving DVD problems, Table 5-14
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Table 5-13 Memory problems (continued) Problem Cause Solution Out of memory error. Memory configuration might not be set up correctly. Verify proper workstation memory configuration. (See Memory on page 72.) You have run out of memory to Review the application documentation to determine the run the application. memory requirements. Memory count during POST is wrong. The memory modules might not be installed correctly. Verify that the memory modules are installed correctly and that proper modules are used. Insufficient memory error during operation. Too many Terminate and Stay Delete TSRs that you do not need. Resident (TSR) programs are installed. You have run out of memory Verify the memory requirements for the application or add for the application. more memory to the workstation. Power LED flashes red 5 times Memory is installed incorrectly 1. (once every second), followed by a or is bad. 2-second pause, and then the 2. workstation beeps 5 times. 3. Reseat DIMMs. Replace DIMMs one at a time to isolate the faulty module. Replace third-party memory with HP memory. 4. Replace the system board. Solving processor problems Table 5-14 Processor problems Problem Cause Poor performance is experienced. Processor is hot. Power LED is red and stays on. Processor is not seated properly or is not installed. Solution 1. Be sure the airflow to the workstation is not blocked. 2. Be sure the fans are connected and working properly. Some fans only operate when needed. 3. Be sure the processor heatsink is installed properly. 1. Verify that the processor is present. 2. Reseat the processor. Solving DVD problems Table 5-15 DVD problems Problem Cause Solution System does not boot from DVD drive. The DVD boot is not enabled through the Computer Setup (F10) Utility. Run the Computer Setup (F10) Utility and enable booting to removable media and verify boot order settings. Nonbootable CD in drive. Try a bootable DVD in the drive. DVD devices are not detected or the driver is not loaded. Drive is not connected properly 1. Reconnect power and data cables to the drive. or not properly configured. 2. Install correct device driver. ENWW Customer Self Help 131