HP xw8600 HP xw8600 Workstation Service and Technical Reference Guide - Page 130

Solving diskette problems, Table 5-4

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Table 5-3 Power supply problems (continued) Problem Cause Solution a. Power off the workstation. b. Replace one device at a time and repeat this procedure until a failure occurs. c. Replace the device causing the failure d. Continue adding devices one at a time to verify that all devices are functioning. 2. Verify power supply functionality. a. Disconnect AC power. b. Remove all internal power supply cables from the system board. c. Plug in AC power. ● If the power supply fan spins and the LED illuminates (see Testing power supply on page 118), the power supply is good. Replace the system board. ● If the power supply fan does not spin or the LED does not illuminate (see Testing power supply on page 118), replace the power supply. Solving diskette problems Table 5-4 Diskette problems Problem Diskette drive light stays on. Drive not found. Cause Solution Diskette is damaged. 1. Right-click Start, select Explore, and then select a drive. 2. Select File>Properties>Tools. 3. Under Error-checking, select Check Now. Diskette is incorrectly inserted. Remove and reinsert diskette. Files on the diskette are damaged. Verify the program diskettes. Drive cable is not properly connected. Reconnect the power cable and verify that all four pins are connected. Cable is loose. Reseat the diskette drive data and power cables. Removable drive is not seated Reseat the drive. properly. 120 Chapter 5 System diagnostics and troubleshooting ENWW

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Problem
Cause
Solution
a.
Power off the workstation.
b.
Replace one device at a time and repeat this
procedure until a failure occurs.
c.
Replace the device causing the failure
d.
Continue adding devices one at a time to verify
that all devices are functioning.
2.
Verify power supply functionality.
a.
Disconnect AC power.
b.
Remove all internal power supply cables from
the system board.
c.
Plug in AC power.
●
If the power supply fan spins and the LED
illuminates (see
Testing power supply
on page
118
), the power supply is good.
Replace the system board.
●
If the power supply fan does not spin or the
LED does not illuminate (see
Testing
power supply
on page
118
), replace the
power supply.
Solving diskette problems
Table 5-4
Diskette problems
Problem
Cause
Solution
Diskette drive light stays on.
Diskette is damaged.
1.
Right-click
Start
, select
Explore
, and then select a
drive.
2.
Select
File>Properties>Tools
.
3.
Under Error-checking, select
Check Now.
Diskette is incorrectly inserted.
Remove and reinsert diskette.
Files on the diskette are
damaged.
Verify the program diskettes.
Drive cable is not properly
connected.
Reconnect the power cable and verify that all four pins
are connected.
Drive not found.
Cable is loose.
Reseat the diskette drive data and power cables.
Removable drive is not seated
properly.
Reseat the drive.
Table 5-3
Power supply problems (continued)
120
Chapter 5
System diagnostics and troubleshooting
ENWW