HP xw8600 HP xw8600 Workstation Service and Technical Reference Guide - Page 139
Solving network problems, The following table provides repair suggestions for common network problems.
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Table 5-11 Hardware installation problems (continued) Problem Cause Solution Workstation does not start. Wrong memory modules were 1. used in the upgrade, or memory modules were installed in the wrong location. 2. Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation. Observe the beeps and LEDs on the front of the workstation. To determine possible causes. see POST error messages on page 138. PCI Express power cable might be plugged into the wrong connector on the system board. Connect the auxiliary PCI Express power cable to the PCI Express card. Solving network problems The following table provides repair suggestions for common network problems. Table 5-12 Network problems Problem Cause Solution Wake-on-LAN feature is not functioning. Wake-on-LAN is not enabled. Use the network control application to enable Wake-onLAN. Network driver does not detect Network controller is disabled. network controller. Run the Computer Setup (F10) Utility to enable network controller. Incorrect network driver. Obtain the latest driver from http://welcome.hp.com/ country/us/en/support.html. Network status link light does not No active network is detected. illuminate or never flashes. The network status light does not flash when there is network activity. Network controller is not set up properly. Network driver is not properly loaded. Verify cabling and network equipment for proper connection. Use the network control application to verify that the device is working properly. Reinstall network drivers. System cannot auto-sense the network. Disable auto sensing capabilities and force the system into the correct operating mode. Diagnostics reports a failure. The cable is not securely connected. Be sure that both ends of the data cable are securely connected. The cable is attached to the incorrect connector. Be sure that the cable is attached to the correct connector. There is a problem with the cable Be sure that the cable and device at the other end are or a device at the other end of the operating correctly. cable. Network controller interrupt is Under the Computer Setup (F10) Utility Advanced menu, shared with an expansion board. change the resource settings for the board. The network controller is defective. Replace the Network Interface Controller, or replace the system board if using an onboard NIC. ENWW Customer Self Help 129