Panasonic KX-NT400 Operating Instructions - Page 184

Appendix Issue Possible Cause & Solution Some features do not work. • System management may restrict certain features. → Consult your manager. • The feature numbers have changed. → Confirm the revised number and try again. Even though following the • The Intercom line was not seized. manual instructions, none → The seized line, when going off-hook, was changed by of the operations work. personal setting. • In the manual, going off-hook means an Intercom line is seized. → If the setting has been changed, on the Programming screen, press INT' or a PDN button after going off-hook and follow the instructions. The KX-NT400 does not work using the personal settings or with other settings. (One-touch dialing, forwarding destination, etc.) • The settings for the KX-NT400 have been changed via the PC Maintenance Console or changes have been made to the PBX's configuration. → Restart the KX-NT400 manually. • The previous settings have not been cleared. → Clear the settings, and then program your desired settings again. I cannot remember the feature numbers. • The feature numbers may have been changed. → Consult your administrator. → Ask your dealer to change the feature numbers for easier use. I forgot the password. • Ask the manager to assist you. The background music started suddenly. • Turn off the music. The date and time are not • The KX-NT400 obtains its date and time information from the correct. PBX. Therefore, the date and time settings on the PBX are incorrect. → Consult your administrator. The Message/Ringer lamp • Another extension left you a message waiting indication while is lit. you were on the phone or away from your desk. → Check the message waiting message. The Calls screen or the • On the PBX, the Incoming Call Log Memory setting for the Feature Key screen (in KX-NT400 is not set to 0. Call List mode) indicates → Use the PC Maintenance Console to change the Incoming that there are missed calls, Call Log Memory setting on the PBX to 0. For details, see even though I viewed the the PBX's documentation or consult your administrator. Missed call log. An SDN button on my extension does not work. • A PDN button is not assigned on the extension corresponding to your SDN button. → Create a PDN button on the desired extension. Reference - Page 89 Page 133 Page 125 Page 168 Page 131 Page 125 Page 89 - Page 90 - Page 76 Page 157 Page 102 184 Operating Instructions Document Version 2010-01