Panasonic KX-NT400 Operating Instructions - Page 186

Sound Quality, Issue, Possible Cause & Solution, Reference, Contacts

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Appendix Issue Possible Cause & Solution When forwarding a call, • The Extension First Digit Timer setting of the PBX has not Hold Recall is heard when been set to 250 s. selecting a destination on → Using the PBX's PC Maintenance Console, set the the Contacts screen. Extension First Digit setting to 250 s. For more details, refer to the PBX's documentation or consult your administrator. Reference - Sound Quality Issue Possible Cause & Solution The other party cannot hear my voice. • The KX-NT400 is muted. → If is displayed, press to turn off the mute feature. • Objects are obstructing the microphone. → Do not obstruct the KX-NT400 during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the KX-NT400 during calls. Sound cuts out; I can hear • If using DSL service, a device connected between the myself through the KX-NT400 and the telephone jack is causing interference. speaker. → Connect the KX-NT400 directly to the telephone jack if possible, and/or consult your DSL service provider. • You are too far away from the microphone. → Try speaking closer to the microphone. • The environment is not suited to speakerphone calls. → Do not use the KX-NT400 within 2 m of projectors, air conditioning devices, fans, or other audible or electrical noise emitting devices. → If using the KX-NT400 in a room with windows, close the curtains or blinds to prevent echoes. → Use the KX-NT400 in a quiet environment. • The KX-NT400 was moved during a call. → Do not move the KX-NT400 while on a call. • Objects are obstructing the microphone. → Do not obstruct the KX-NT400 during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the KX-NT400 during calls. • The other party is using a half-duplex speakerphone. → If the other party is using a half-duplex speakerphone, sound may cut out occasionally during calls. For best performance, the other party should use a full-duplex speakerphone. Reference Page 72 - - - - - - - 186 Operating Instructions Document Version 2010-01

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Issue
Possible Cause & Solution
Reference
When forwarding a call,
Hold Recall is heard when
selecting a destination on
the
Contacts
screen.
•
The Extension First Digit Timer setting of the PBX has not
been set to 250 s.
→
Using the PBX’s PC Maintenance Console, set the
Extension First Digit setting to 250 s. For more details,
refer to the PBX’s documentation or consult your
administrator.
—
Sound Quality
Issue
Possible Cause & Solution
Reference
The other party cannot
hear my voice.
•
The KX-NT400 is muted.
→
If
is displayed, press
to turn off the mute feature.
Page 72
•
Objects are obstructing the microphone.
→
Do not obstruct the KX-NT400 during calls. Keep your
hands, as well as common objects such as folders, cups,
and coffee pots away from the KX-NT400 during calls.
—
Sound cuts out; I can hear
myself through the
speaker.
•
If using DSL service, a device connected between the
KX-NT400 and the telephone jack is causing interference.
→
Connect the KX-NT400 directly to the telephone jack if
possible, and/or consult your DSL service provider.
—
•
You are too far away from the microphone.
→
Try speaking closer to the microphone.
—
•
The environment is not suited to speakerphone calls.
→
Do not use the KX-NT400 within 2 m of projectors, air
conditioning devices, fans, or other audible or electrical
noise emitting devices.
→
If using the KX-NT400 in a room with windows, close the
curtains or blinds to prevent echoes.
→
Use the KX-NT400 in a quiet environment.
—
•
The KX-NT400 was moved during a call.
→
Do not move the KX-NT400 while on a call.
—
•
Objects are obstructing the microphone.
→
Do not obstruct the KX-NT400 during calls. Keep your
hands, as well as common objects such as folders, cups,
and coffee pots away from the KX-NT400 during calls.
—
•
The other party is using a half-duplex speakerphone.
→
If the other party is using a half-duplex speakerphone,
sound may cut out occasionally during calls. For best
performance, the other party should use a full-duplex
speakerphone.
—
186
Operating Instructions
Document Version
2010-01
Appendix