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Panasonic KX-NT400 Operating Instructions - Page 194

Error code, Subcode, Probable Cause, Solution, Sub CPU malfunction for Self

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Appendix Error code 0x1001 0x1002 0x1003 0x1004 0x1005 0x1006 0x1007 0x1008- 0x1009 0x1051 0x2001 0x2002- 0x2003 0x2004 0x2005 0x2006 0x2007 0x2008 0x2009 0x2010 0x2011- 0x2015 0x3001 0x3002 0x3003 0x3100 Subcode 0x0000 0x0000 0x0000 0x**** 0x0000 0x0000 0x0000 0x0000 0x0000 0x**** 0x0000 0x0000 0x0000 0x**** 0x0000 0x0000 0x**** 0x0000 0x0000 0x0000 0x0000 0x**** 0x0000 Probable Cause Sub CPU malfunction Sound hardware malfunction Flash memory malfunction PHY (network control IC) error SDRAM error SRAM error Sub CPU malfunction for Self Labeling Communication error between KX-NT400 CPUs. PBX software version error Unexpected error Transmission error KX-NT400 not registered Connection refused by the PBX IP address lease time from DHCP server has expired. IP address lease renewal was refused by DHCP server. Communication error with sub CPU Sound hardware control error Error information from the PBX (MGCP server) Communication error with sub CPU for Self Labeling Communication error between KX-NT400 CPUs. Communication error with sub CPU Sound hardware control error Solution Consult your network administrator. If this error is displayed frequently, consult your network administrator. Consult your network administrator. If this error is displayed frequently, consult your network administrator. Check with the network administrator whether there is a problem with the LAN. If this error is displayed frequently, consult your network administrator. Check the registration status of the KX-NT400. Consult your network administrator. If this error is displayed frequently, consult your network administrator. Consult your network administrator. If this error is displayed frequently, consult your network administrator. If this error is displayed frequently, consult your network administrator. If this error is displayed frequently, consult your network administrator. IP address lease renewal was refused by DHCP server Bluetooth hardware error Consult your network administrator. Repair or replace the Bluetooth wireless headset. 194 Operating Instructions Document Version 2010-01

Section	Page
Table of Contents	14
Before Operating the Telephone	17
Accessory Information	17
Location of Controls	18
Operation Board Angle Adjustment	23
Hooking the Handset	25
Screens & Soft Buttons	27
Navigation	27
HOME Screen	29
Contacts Screen	32
Calls Screen	37
Calls Screen in Line Buttons Mode	37
Calls Screen in Call List Mode	40
Call Log Screen	47
Camera Screen	49
Chat Screen	52
Portal Screen	54
Feature Key Screen	55
Options Screen	57
Basic Operations	58
Confirming Your Extension Number	58
Going off- and on-hook	58
Adjusting the Volume	58
Basic Screen Operations	59
Entering Text	60
Basic Feature Operation	62
Making Calls	62
Making a Call	62
Making a Call from the Contact List	63
Dialing by Using Call Logs	65
Redialing the Last Number You Dialed (Redial, Last Number)	66
One-touch Dialing	66
Receiving Calls	67
Receiving a Call	67
Redirecting Calls	68
During a Conversation	69
Holding a Call	69
Receiving a Second Call (Answering Call Waiting)	70
Talking to Two Parties Alternately (Call Splitting)	71
Transferring a Call (Call Transfer)	71
Mute	72
Recording Calls (Two-way Recording)	72
Conference Call (Multiple Party Conversation)	73
Making a Conference Call	73
Removing a Participant from the Conference	74
Leaving a Conference (Unattended Conference)	74
Locking Operations (Application Lock)	75
Checking Messages	76
Checking New Messages	76
Accessing Voice Mail	77
Checking Missed Calls	78
Presence Status Setting	78
Call Forwarding/Do Not Disturb	79
Advanced Feature Operation	81
Network Camera	81
Selecting Cameras to View	81
Zooming In and Out	81
Adjusting the Angle of the Camera	82
Opening Doors	82
Full-Screen Mode	82
Chat	83
Making a Call to a Chat Participant	83
Portal (Web Browser)	84
Selecting a URL to Access	84
Going Back to Your Homepage	84
Making Calls from the Portal	84
Other Feature Operations	86
When the Dialed Line is Busy or There is No Answer	86
Sending a Call Waiting Notification (Call Waiting)	86
Leaving a Message Waiting Indication	86
Leaving a Voice Message	86
Reserving a Busy Line (Automatic Callback Busy)	87
Joining an Existing Conversation (Executive Busy Override)	87
Overriding Do Not Disturb (DND Override)	87
If a Host PBX is Connected	88
Accessing External Services (External Feature Access [EFA])	88
PBX Feature List	89
Customizing the Telephone	108
Contact List	108
Adding a New Contact	108
Adding a Contact from a Call Log	108
Adding a Contact from the PBX	109
Adding a Contact from an LDAP Directory	109
Editing a Contact	109
Deleting a Contact	109
Details for Contacts	109
User Options	113
Password Settings	113
Display Settings	113
Dial Number Settings	114
Language Settings	115
Directory List Select Settings	115
IP Camera Settings	116
IP Camera Selection Buttons Settings	117
Portal Settings	117
Presence Settings	118
Administrator Options	121
LDAP Server Settings	121
Dial Modification Settings	122
PT Programming	125
Customizing the Flexible Buttons	133
Entering Characters	145
Installation and Settings	147
Connections	147
Wall Mounting	150
Bluetooth Headset Connections	153
Installation	153
Bluetooth Headset Operation	155
Setting Up the KX-NT400	157
Accessing the Start-up Settings	157
Language Settings	159
IP Address Settings	159
IP Port Settings	160
Quality of Service (QoS) Settings	161
Maintenance	162
Firmware Version Update	163
Setting Initialize	165
Firmware Version	165
Error Log	166
Maintaining the KX-NT400	166
Data Maintenance	166
Initializing the KX-NT400	168
Restarting the KX-NT400	168
Cleaning the KX-NT400	169
Appendix	170
Specifications	170
Programming Items	171
User Options	171
Administrator Options	176
Firmware Version Update	180
SD Memory Cards	181
Important Information	181
Compatible SD Memory Cards	181
Inserting and Removing SD Memory Cards	181
Write Protection (LOCK)	181
Formatting SD Memory Cards	182
Troubleshooting	183
Common Issues and Solutions	183
Error Messages	192
Error Codes	193
Index	197
A	197
B	197
C	197
D	198
E	199
F	199
G	199
H	199
I	200
K	200
L	200
M	200
N	201
O	201
P	201
Q	201
R	201
S	202
T	202
U	202
V	203
W	203

Match case Limit results 1 per page

Error code

Subcode

Probable Cause

Solution

0x1001

0x0000

Sub CPU malfunction

Consult your network administrator.

0x1002

0x0000

Sound hardware malfunction

0x1003

0x0000

Flash memory malfunction

0x1004

0x****

PHY (network control IC) error

0x1005

0x0000

SDRAM error

0x1006

0x0000

SRAM error

0x1007

0x0000

Sub CPU malfunction for Self

Labeling

0x1008–

0x1009

0x0000

Communication error between

KX-NT400 CPUs.

If this error is displayed frequently,

consult your network administrator.

0x1051

0x0000

PBX software version error

Consult your network administrator.

0x2001

0x****

Unexpected error

If this error is displayed frequently,

consult your network administrator.

0x2002–

0x2003

0x0000

Transmission error

Check with the network administrator

whether there is a problem with the

LAN.

If this error is displayed frequently,

consult your network administrator.

0x2004

0x0000

KX-NT400 not registered

Check the registration status of the

KX-NT400.

0x2005

0x0000

Connection refused by the PBX

0x2006

0x****

IP address lease time from DHCP

server has expired.

IP address lease renewal was

refused by DHCP server.

Consult your network administrator.

0x2007

0x0000

Communication error with sub CPU

If this error is displayed frequently,

consult your network administrator.

0x2008

0x0000

Sound hardware control error

0x2009

0x****

Error information from the PBX

(MGCP server)

Consult your network administrator.

0x2010

0x0000

Communication error with sub CPU

for Self Labeling

If this error is displayed frequently,

consult your network administrator.

0x2011–

0x2015

0x0000

Communication error between

KX-NT400 CPUs.

If this error is displayed frequently,

consult your network administrator.

0x3001

0x0000

Communication error with sub CPU

If this error is displayed frequently,

consult your network administrator.

0x3002

0x0000

Sound hardware control error

0x3003

0x****

IP address lease renewal was

refused by DHCP server

Consult your network administrator.

0x3100

0x0000

Bluetooth hardware error

Repair or replace the Bluetooth

wireless headset.

194

Operating Instructions

Document Version

2010-01

Appendix