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Panasonic KX-NT400 Operating Instructions - Page 71

Talking to Two Parties Alternately (Call Splitting), Transferring a Call (Call Transfer)

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Basic Feature Operation 1. On the Call Alert window, press Answer. When you answer the second call, the current call will be put on hold. 2. To return to the original call, retrieve the held call. See "Holding a Call (Page 69)". Note • To enable this feature, consult your administrator. Usage tips • Instead of answering the second call, you can redirect it. See "Redirecting Calls (Page 68)". Talking to Two Parties Alternately (Call Splitting) When you are talking to one party and have another party on hold, you can switch the call on hold and the current call. Operation in Line Buttons mode To transfer a call 1. Press (TRANSFER). 2. Call the party you want to transfer the call to. For details, see "Making Calls (Page 62)". 3. Wait until the other party answers to announce the transfer. (This step can be omitted.) 4. Go on-hook. To transfer a call to an extension's mailbox 1. On the Calls screen, press the flexible button that is programmed as the Voice Mail Transfer button. 2. Enter the extension number of the mailbox to transfer the call to. 3. Go on-hook. Note • For details about creating a Voice Mail Transfer button, see "Customizing the Flexible Buttons (Page 133)". Operation in Line Buttons mode 1. Press (TRANSFER). 2. Call the second party. 3. Press (TRANSFER). Operation in Call List mode To transfer a call using the touch screen 1. On the Calls screen, select the call to transfer. 2. Press Transfer the Call. Operation in Call List mode 1. On the Calls screen, select the call you want to put on hold. 2. Press Transfer the Call. 3. Call the second party. 4. Press Split the Call. Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party), or to your mailbox. The Contacts screen will appear. 3. Call the party you want to transfer the call to. For details, see "Making a Call from the Contact List (Page 63)". 4. Wait until the other party answers to announce the transfer. (This step can be omitted.) 5. Go on-hook. To transfer a call using the hard keys 1. On the Calls screen, select the call to transfer. 2. Press (TRANSFER). You will be switched to the Contacts screen, and the Dial window will appear. 3. Call the party you want to transfer the call to. For details, see "Making Calls (Page 62)". 4. Wait until the other party answers to announce the transfer. (This step can be omitted.) 5. Go on-hook. Document Version 2010-01 Operating Instructions 71

Section	Page
Table of Contents	14
Before Operating the Telephone	17
Accessory Information	17
Location of Controls	18
Operation Board Angle Adjustment	23
Hooking the Handset	25
Screens & Soft Buttons	27
Navigation	27
HOME Screen	29
Contacts Screen	32
Calls Screen	37
Calls Screen in Line Buttons Mode	37
Calls Screen in Call List Mode	40
Call Log Screen	47
Camera Screen	49
Chat Screen	52
Portal Screen	54
Feature Key Screen	55
Options Screen	57
Basic Operations	58
Confirming Your Extension Number	58
Going off- and on-hook	58
Adjusting the Volume	58
Basic Screen Operations	59
Entering Text	60
Basic Feature Operation	62
Making Calls	62
Making a Call	62
Making a Call from the Contact List	63
Dialing by Using Call Logs	65
Redialing the Last Number You Dialed (Redial, Last Number)	66
One-touch Dialing	66
Receiving Calls	67
Receiving a Call	67
Redirecting Calls	68
During a Conversation	69
Holding a Call	69
Receiving a Second Call (Answering Call Waiting)	70
Talking to Two Parties Alternately (Call Splitting)	71
Transferring a Call (Call Transfer)	71
Mute	72
Recording Calls (Two-way Recording)	72
Conference Call (Multiple Party Conversation)	73
Making a Conference Call	73
Removing a Participant from the Conference	74
Leaving a Conference (Unattended Conference)	74
Locking Operations (Application Lock)	75
Checking Messages	76
Checking New Messages	76
Accessing Voice Mail	77
Checking Missed Calls	78
Presence Status Setting	78
Call Forwarding/Do Not Disturb	79
Advanced Feature Operation	81
Network Camera	81
Selecting Cameras to View	81
Zooming In and Out	81
Adjusting the Angle of the Camera	82
Opening Doors	82
Full-Screen Mode	82
Chat	83
Making a Call to a Chat Participant	83
Portal (Web Browser)	84
Selecting a URL to Access	84
Going Back to Your Homepage	84
Making Calls from the Portal	84
Other Feature Operations	86
When the Dialed Line is Busy or There is No Answer	86
Sending a Call Waiting Notification (Call Waiting)	86
Leaving a Message Waiting Indication	86
Leaving a Voice Message	86
Reserving a Busy Line (Automatic Callback Busy)	87
Joining an Existing Conversation (Executive Busy Override)	87
Overriding Do Not Disturb (DND Override)	87
If a Host PBX is Connected	88
Accessing External Services (External Feature Access [EFA])	88
PBX Feature List	89
Customizing the Telephone	108
Contact List	108
Adding a New Contact	108
Adding a Contact from a Call Log	108
Adding a Contact from the PBX	109
Adding a Contact from an LDAP Directory	109
Editing a Contact	109
Deleting a Contact	109
Details for Contacts	109
User Options	113
Password Settings	113
Display Settings	113
Dial Number Settings	114
Language Settings	115
Directory List Select Settings	115
IP Camera Settings	116
IP Camera Selection Buttons Settings	117
Portal Settings	117
Presence Settings	118
Administrator Options	121
LDAP Server Settings	121
Dial Modification Settings	122
PT Programming	125
Customizing the Flexible Buttons	133
Entering Characters	145
Installation and Settings	147
Connections	147
Wall Mounting	150
Bluetooth Headset Connections	153
Installation	153
Bluetooth Headset Operation	155
Setting Up the KX-NT400	157
Accessing the Start-up Settings	157
Language Settings	159
IP Address Settings	159
IP Port Settings	160
Quality of Service (QoS) Settings	161
Maintenance	162
Firmware Version Update	163
Setting Initialize	165
Firmware Version	165
Error Log	166
Maintaining the KX-NT400	166
Data Maintenance	166
Initializing the KX-NT400	168
Restarting the KX-NT400	168
Cleaning the KX-NT400	169
Appendix	170
Specifications	170
Programming Items	171
User Options	171
Administrator Options	176
Firmware Version Update	180
SD Memory Cards	181
Important Information	181
Compatible SD Memory Cards	181
Inserting and Removing SD Memory Cards	181
Write Protection (LOCK)	181
Formatting SD Memory Cards	182
Troubleshooting	183
Common Issues and Solutions	183
Error Messages	192
Error Codes	193
Index	197
A	197
B	197
C	197
D	198
E	199
F	199
G	199
H	199
I	200
K	200
L	200
M	200
N	201
O	201
P	201
Q	201
R	201
S	202
T	202
U	202
V	203
W	203

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On the

Call Alert

window, press

Answer

When you answer the second call, the current call

will be put on hold.

To return to the original call, retrieve the held call.

See "Holding a Call (Page 69)".

Note

•

To enable this feature, consult your

administrator.

Usage tips

•

Instead of answering the second call, you can

redirect it. See "Redirecting Calls (Page 68)".

Talking to Two Parties

Alternately (Call Splitting)

When you are talking to one party and have another

party on hold, you can switch the call on hold and the

current call.

Operation in Line Buttons mode

Press

(

TRANSFER

Call the second party.

Press

(

TRANSFER

Operation in Call List mode

On the

Calls

screen, select the call you want to put

on hold.

Press

Transfer the Call

Call the second party.

Press

Split the Call

Transferring a Call (Call

Transfer)

You can transfer a call to another destination (extension

or outside party), or to your mailbox.

Operation in Line Buttons mode

To transfer a call

Press

(

TRANSFER

Call the party you want to transfer the call to.

For details, see "Making Calls (Page 62)".

Wait until the other party answers to announce the

transfer. (This step can be omitted.)

Go on-hook.

To transfer a call to an extension’s mailbox

On the

Calls

screen, press the flexible button that

is programmed as the Voice Mail Transfer button.

Enter the extension number of the mailbox to

transfer the call to.

Go on-hook.

Note

•

For details about creating a Voice Mail Transfer

button, see "Customizing the Flexible Buttons

(Page 133)".

Operation in Call List mode

To transfer a call using the touch screen

On the

Calls

screen, select the call to transfer.

Press

Transfer the Call

The

Contacts

screen will appear.

Call the party you want to transfer the call to.

For details, see "Making a Call from the Contact List

(Page 63)".

Wait until the other party answers to announce the

transfer. (This step can be omitted.)

Go on-hook.

To transfer a call using the hard keys

On the

Calls

screen, select the call to transfer.

Press

(

TRANSFER

You will be switched to the

Contacts

screen, and

the

Dial

window will appear.

Call the party you want to transfer the call to.

For details, see "Making Calls (Page 62)".

Wait until the other party answers to announce the

transfer. (This step can be omitted.)

Go on-hook.

Document Version

2010-01

Operating Instructions

Basic Feature Operation