Panasonic KX-NT400 Operating Instructions - Page 189

Portal, Issue, Possible Cause & Solution, Reference

Page 189 highlights

Appendix Issue Possible Cause & Solution I cannot enter characters. • You have already entered the maximum of 255 characters for 1 message. → Send the current message and then enter more characters, or delete some characters in the current message. Reference - Portal Issue Possible Cause & Solution I cannot connect to a Web • The URL you specified is incorrect. site. → Confirm the URL in the Portal settings, and then try connecting again. • You specified a domain name (e.g., "www.panasonic.com") in the URL. Because the KX-NT400 does not support DNS lookup, you can only access URLs by IP address. → Change the URL to specify the IP address for the desired Web site. • The connection to the Web site might be inaccessible because you need to access it through a proxy server. The KX-NT400 does not support access through a proxy server. → Consult your administrator. When I tap a link for a phone number, the number is not dialed correctly. • The number is invalid. → Tap the link for the phone number while on-hook and confirm the number in the Dial window. If the number appears valid, but is still dialed incorrectly, try dialing it from another phone. If the number is dialed correctly from another phone, check the dial modification settings or consult your administrator. • The dial modification settings are configured incorrectly. → Confirm that the dial modification settings are configured correctly. If you are unsure whether they are correct, consult your administrator. • If you are dialing an outside number, a CO line might not be available. → Wait a while, and then try again. When I tap the Home button, nothing happens. • You have not specified a homepage. (If you have imported settings from an SD memory card, no homepage will be set, even if one was set when the settings were exported.) → Set a homepage in the Portal settings. Reference Page 117 Page 117 - Page 122 Page 122 - Page 117 Document Version 2010-01 Operating Instructions 189

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Issue
Possible Cause & Solution
Reference
I cannot enter characters.
You have already entered the maximum of 255 characters for
1 message.
Send the current message and then enter more
characters, or delete some characters in the current
message.
Portal
Issue
Possible Cause & Solution
Reference
I cannot connect to a Web
site.
The URL you specified is incorrect.
Confirm the URL in the Portal settings, and then try
connecting again.
Page 117
You specified a domain name (e.g., "www.panasonic.com") in
the URL. Because the KX-NT400 does not support DNS
lookup, you can only access URLs by IP address.
Change the URL to specify the IP address for the desired
Web site.
Page 117
The connection to the Web site might be inaccessible because
you need to access it through a proxy server. The
KX-NT400 does not support access through a proxy server.
Consult your administrator.
When I tap a link for a
phone number, the
number is not dialed
correctly.
The number is invalid.
Tap the link for the phone number while on-hook and
confirm the number in the
Dial
window. If the number
appears valid, but is still dialed incorrectly, try dialing it
from another phone.
If the number is dialed correctly from another phone, check
the dial modification settings or consult your administrator.
Page 122
The dial modification settings are configured incorrectly.
Confirm that the dial modification settings are configured
correctly. If you are unsure whether they are correct,
consult your administrator.
Page 122
If you are dialing an outside number, a CO line might not be
available.
Wait a while, and then try again.
When I tap the
Home
button, nothing happens.
You have not specified a homepage. (If you have imported
settings from an SD memory card, no homepage will be set,
even if one was set when the settings were exported.)
Set a homepage in the Portal settings.
Page 117
Document Version
2010-01
Operating Instructions
189
Appendix