Panasonic KX-NT400 Operating Instructions - Page 192

Error Messages, Message, Possible Causes & Solutions, Reference, Firmware Version Update, Start

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Appendix Error Messages During operation, error messages might appear on the KX-NT400. The following table lists these messages and possible causes and solutions. Message Possible Causes & Solutions Reference The password you inputted was incorrect. Please try again. • The password you entered is not correct. → Confirm the password and try again. SD card doesn't exist. Cannot access SD card. SD Card or folder not found. • SD card was removed during access. → Do not remove the SD memory card while it is being accessed. The firmware upgrade failed because the file does not exist. SD card format is invalid. Unsupported SD Card format. • The SD memory card is not formatted in FAT format. → Format the SD memory card with the KX-NT400. • You attempted to format an SDHC memory card. → SDHC memory cards are not compatible with the KX-NT400. Use a compatible SD memory card. Can't access the file. • The SD memory card cannot be used for backing up because it is full. → Delete unneeded data. Cannot access SD Card or • The switch on the side of the SD memory card is set to the SD Card is read-only. LOCK position. → Remove the card, slide the switch to the WRITE position, and then insert the card again. Check a Network cable. • The Ethernet cable is not connected. → Check all connections. DHCP server is not found. • The KX-NT400 cannot receive IP settings from the DHCP server. → Consult your administrator. Data Acquisition Failed. • Data could not be correctly acquired from the PBX. → Follow the instructions to restart the KX-NT400. Firmware folder does not exist in SD card. • The folder that the KX-NT400 uses does not exist on the SD memory card. → On the SD card, create the following folder: \private\meigroup\pcc\pbxpt\nt400 The firmware file has not • The file necessary for upgrading the firmware has not been been downloaded. Please downloaded. check the settings and → On the Firmware Version Update screen, press Start download the firmware next to Download to begin the downloading the firmware first. upgrade file. - - Page 182 Page 181 - Page 181 Page 147 - - - Page 163 192 Operating Instructions Document Version 2010-01

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Error Messages
During operation, error messages might appear on the KX-NT400. The following table lists these messages
and possible causes and solutions.
Message
Possible Causes & Solutions
Reference
The password you
inputted was incorrect.
Please try again.
•
The password you entered is not correct.
→
Confirm the password and try again.
—
SD card doesn’t exist.
•
SD card was removed during access.
→
Do not remove the SD memory card while it is being
accessed.
—
Cannot access SD card.
SD Card or folder not
found.
The firmware upgrade
failed because the file
does not exist.
SD card format is invalid.
•
The SD memory card is not formatted in FAT format.
→
Format the SD memory card with the KX-NT400.
•
You attempted to format an SDHC memory card.
→
SDHC memory cards are not compatible with the
KX-NT400. Use a compatible SD memory card.
Page 182
Page 181
Unsupported SD Card
format.
Can’t access the file.
•
The SD memory card cannot be used for backing up because
it is full.
→
Delete unneeded data.
—
Cannot access SD Card or
SD Card is read-only.
•
The switch on the side of the SD memory card is set to the
LOCK position.
→
Remove the card, slide the switch to the WRITE position,
and then insert the card again.
Page 181
Check a Network cable.
•
The Ethernet cable is not connected.
→
Check all connections.
Page 147
DHCP server is not found.
•
The KX-NT400 cannot receive IP settings from the DHCP
server.
→
Consult your administrator.
—
Data Acquisition Failed.
•
Data could not be correctly acquired from the PBX.
→
Follow the instructions to restart the KX-NT400.
—
Firmware folder does not
exist in SD card.
•
The folder that the KX-NT400 uses does not exist on the SD
memory card.
→
On the SD card, create the following folder:
\private\meigroup\pcc\pbxpt\nt400
—
The firmware file has not
been downloaded. Please
check the settings and
download the firmware
first.
•
The file necessary for upgrading the firmware has not been
downloaded.
→
On the
Firmware Version Update
screen, press
Start
next to
Download
to begin the downloading the firmware
upgrade file.
Page 163
192
Operating Instructions
Document Version
2010-01
Appendix