HP Designjet T2300 HP Designjet T2300e MFP - User's Guide: English - Page 194
Front-panel errors, Table 23-1 - error 09 03
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Front-panel errors Table 23-1 Text messages (continued) Message Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Paper path error: misaligned Printhead replacement incomplete. Restart it. Printheads need individual testing. Do replacement Replace [color] cartridge Reseat [color] cartridge Recommendation Remove the paper and try to reload it. Remove the paper and try to reload it. Unload and reload the paper. Unload and reload the paper. Restart the printhead replacement process. Test the printheads using the Image Diagnostics Print (see the Image-quality troubleshooting guide) and replace any that are not working correctly. Replace the cartridge. See Handling ink cartridges and printheads on page 127. Remove and reinsert the same cartridge. See Handling ink cartridges and printheads on page 127. Table 23-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the product. If the problem persists, contact HP Support. See Contact HP Support on page 191. 08:04 Restart the product. If the problem persists, update the product's firmware. See Update the firmware on page 145. If the problem still persists, contact HP Support. See Contact HP Support on page 191. 08:08 Retry the operation that you were attempting. If it fails again, restart the product. If the problem persists, update the product's firmware. See Update the firmware on page 145. If the problem still persists, contact HP Support. See Contact HP Support on page 191. 09:01 Paper jam in the scanner. See Paper jam in the scanner on page 179. 09:02 Calibrate the scanner. See Calibrate the scanner on page 143. 09:03 Restart the product. If the problem persists, contact HP Support. See Contact HP Support on page 191. 09:04 Restart the product. If the problem persists, update the product's firmware. See Update the firmware on page 145. If the problem still persists, contact HP Support. See Contact HP Support on page 191. 21, 21.1, 22.0, 22.1, 22.2, Restart the product. If the problem persists, contact HP Support. See Contact HP Support 22.3, 24 on page 191. 61:01 The file format is wrong and the printer cannot process the job. Check the graphic language setting of your printer (see Change the printer's graphic language setting on page 40). If you are sending PostScript from Mac OS over a USB connection, select ASCII encoding in both the driver and the application. Check for the latest firmware and driver releases. 62, 63, 64, 65, 67 Update your product's firmware. See Update the firmware on page 145. 63:01 The product has failed to get an IP address. Connect to another network or change the IPv4 configuration. 71.04 Out of memory. To avoid this, in the HP-GL/2 and HP RTL driver select the Advanced tab and then Send job as a bitmap. 186 Chapter 23 Front-panel error messages ENWW