HP Designjet T2300 HP Designjet T2300e MFP - User's Guide: English - Page 195
The system error log, pdipu_enable.log, log.tar.gz - error 86 01
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Table 23-2 Numerical error codes (continued) Error code Recommendation 74:04 The firmware upgrade has failed. Press OK and try again. See Update the firmware on page 145. 74.1 Try the firmware update again. Do not try to use your computer while the update is in progress. If the problem persists, contact HP Support. See Contact HP Support on page 191. 74.8:04 The firmware upgrade has failed. Your firmware file may be incorrect; try to download it again. See Update the firmware on page 145. 79:03 Restart the product. If the problem persists, contact HP Support. See Contact HP Support on page 191. 79:04 Update your product's firmware. See Update the firmware on page 145. 81:01, 86:01 Please follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP Support on page 191. 94, 94.1 Restart color calibration. See Color calibration on page 88. The system error log The product saves a log of system errors that you can access in the following ways. Using a USB flash drive 1. Create an empty file named pdipu_enable.log in a USB flash drive. 2. Insert the USB flash drive into the Hi-Speed USB host port at the front of the product. The log will be automatically copied into the drive. Using the Embedded Web Server 1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. The Embedded Web Server will send you a file called log.tar.gz containing the system error log. Front-panel errors ENWW The system error log 187