Ricoh Aficio SP 3400SF User Guide - Page 308

Troubleshooting ❖ When other problems occur The table below describes how to troubleshoot problems that do not produce an error code. Problem Cannot send faxes. Cannot receive faxes. Solution See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. See the solutions provided for errors 2XXX32 to 2XXX84 in the above table. Cannot receive faxes even when • A print cartridge is empty. Replace the print cartridge. sending them is possible. See p.307 "Replacing the Print Cartridge". • The paper tray is empty. Load paper in the paper tray. See p.65 "Loading Paper". • If fax reception mode is Manual mode, you must receive the fax manually. See p.192 "Receiving a Fax". Cannot print received faxes. • The paper tray is empty. Load paper in the paper tray. See p.65 "Loading Paper". • The paper tray does not contain paper of the right size. Load paper of the right size in the paper tray. Faxes you sent appear spotty or dirty when received. • The exposure glass or ADF is dirty. See p.313 "Cleaning". • Before placing originals on the exposure glass, make sure that ink or correction fluid is dry. A fax you sent appears blank when received. The original was placed upside down. Place the original in the correct orientation. See p.84 "Placing Originals". The background of received im- Image density is too high. Adjust the image density. See ages is dirty, or images from the p.130 "Adjusting Image Density". rear side of the originals are visible. 9 Faxes you sent come out too light on the receiving end. Low room temperature may have caused the machine to scan originals unclearly. Selecting [Longer] for [Scan Warm-up Time] under [Machine Settings] may help to improve the scan- ning quality. See p.218 "Machine Settings". Dial fails when trying to send faxes. See the solutions provided for errors 1XXX22 to 1XXX23 in the above table. 298