Ricoh Aficio SP 3400SF User Guide - Page 310
Start, Clear/Stop, Timeout, I/O Timeout, Paper Select, Paper Size, Duplex, Message, Causes, Solutions
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Troubleshooting Message Causes Solutions BP Tray Print Job Type Mismatch?Y/N The paper type set for the doc- Press the {Start} key to begin ument differs from the type of printing, or press the the paper in the tray. {Clear/Stop} key to cancel the job. Bypass Tray Paper Empty The bypass tray has run out of Load paper to the bypass tray. paper. See p.77 "Loading Paper in the Bypass Tray". Bypass Tray Paper Misfeed Jam Paper has been jammed in the Remove the jammed paper. machine. See p.272 "Removing Printing Jams". Cancel Print JOB I/O TimeOut The timeout period set in [I/O Timeout] expires when printing is frequently interrupted by data from other ports, or when printing data is large and takes time for processing. If [I/O Timeout] is set to 15 seconds, increase the time period. For details, see p.218 "Machine Settings". Cannot Copy 2-in-1 or 4-in-1 copy could not • Set the machine to print 2in1/4in1-Copy Only Support be performed because the tray A4/LT/LG does not contain the valid size paper, which are A4, Letter, or copies using the A4, Letter, or Legal size paper in the [Paper Select] setting. See Legal size. p.202 "Copy Settings". • Specify the A4, Letter, or Legal size paper for the tray selected for printing copies in the [Paper Size] setting. See p.218 "Machine Settings". Cannot Copy Insert Paper to ADF 9 2-in-1, 4-in-1, or 2-sided copy could not be performed because the originals were not placed in the ADF. • Use the ADF, even when copying a single sheet. • If you need to use the exposure glass, turn off [2in1], [4in1], or [Duplex Copy] under copy settings, and then try again. See p.202 "Copy Settings". Connection Fail The line could not be connect- • Confirm that the telephone ed correctly. line is properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. 300