HP 9500hdn HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 216

Clearing jams If a jam message appears on the printer control panel, look for media in the locations that are indicated on the control panel display. You might need to look for media in locations other than those indicated in the media jam message. After you have removed the jammed media, the printer warms up and automatically clears all of the remaining pages. If the printer cannot clear one of them, the printer control panel indicates where to clear the remaining pages. After looking at the graphic, you can go to the procedure for clearing the jam. When clearing jams, be very careful not to tear the media. If a small piece of media is left in the printer, it could cause additional jams. If jams are a recurring problem, see "Solving repeated media jams" on page 240. Note Any time a jam occurs in the fuser area (including the lower left door area), the printer automatically sends a cleaning page through the paper path to remove loose toner. Loose toner might remain in the printer after a jam and cause output-quality problems. These problems should clear up after a few pages are printed. Jam-clearing locations front doors and print cartridge area optional output device left output bin top output bin upper right door upper left door tray 1 lower right door duplexer (inside the printer) vertical transfer door lower left door tray 2 and tray 3 tray 4 (not available for the HP color LaserJet 9500n) 214 Clearing jams ENWW