HP 9500hdn HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 243

Understanding printer messages Note Printer messages appear on the printer control panel display to relay the normal status of the printer (such as PROCESSING JOB), or an error condition (such as CLOSE FRONT DOOR) that needs attention. "Interpreting control panel messages" on page 242 lists messages that require attention, or that might raise questions. Messages beginning on page 242 are listed in alphabetical order, with numeric messages at the end of the list. Not all messages are listed, because some (such as READY) are self-explanatory and have extensive help available at the printer control panel by pressing (HELP button). Some printer messages are affected by the AUTO CONTINUE and CLEARABLE WARNINGS settings in the CONFIGURE DEVICE menu, SYSTEM SETUP submenu, at the printer control panel (See "System Setup submenu" on page 316). Using the printer online help system This printer features an online help system at the control panel that provides instructions for resolving most printer errors. Certain control panel messages alternate with instructions about gaining access to the online-help system. Press the (HELP button) at any time to view the help and use (DOWN button) to scroll through the message. (UP button) and To exit the online help system, press (HELP button). If a message persists q When messages appear (for example, requests to load a tray or a message that a previous print job is still in the printer memory), you can press (SELECT) to print or press CANCEL JOB to clear the job and eliminate the message. q If a message persists after you have performed all of the recommended actions, contact an HP-authorized service or support provider. (See "Customer support options worldwide" on page 325, or go to http://www.hp.com/support/lj9500.) READY 7 Problem solving 241