HP 9500hdn HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 253
Message, Description or explanation, Recommended action, is loaded
UPC - 808736429689
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Message Description or explanation 41.3 UNEXPECTED SIZE TRAY X alternates with TO CHANGE SIZE PRESS A tray (X) is loaded with media that is longer or shorter in the feed direction than the size configured for the tray. 41.5 UNEXPECTED TYPE TRAY X alternates with TO CHANGE TYPE PRESS The tray (X) is loaded with media that is not of the same type configured for the tray. 49.XXXXX PRINTER ERROR A firmware error has occurred. The value of XXXXX is a component-level error code ranging from 0501 through 0519. Recommended action 1 Press (SELECT) to get to TRAY X SIZE=. Reconfigure the size in a tray so that the printer will use a tray with the size that is required for the print job. 2 If the error does not clear, turn the printer off, and then turn the printer on. 3 If this message persists, contact an HP-authorized service or support provider. (See "Customer support options worldwide" on page 325, or go tohttp:// www.hp.com/support/ lj9500.) 1 Press (SELECT) to get to TRAY X TYPE=. Reconfigure the size in a tray so that the printer will use a tray with the type that is required for the print job. 2 If the error does not clear, turn the printer off, and then turn the printer on. 3 If this message persists, contact an HP-authorized service or support provider. (See "Customer support options worldwide" on page 325, or go to http://www.hp.com/support/ lj9500.) 1 Turn the printer off, and then turn the printer on. 2 If this message persists, contact an HP-authorized service or support provider. (See "Customer support options worldwide" on page 325, or go to http://www.hp.com/support/ lj9500.) 7 Problem solving 251