HP 9500hdn HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 260

Note Solving persistent print-quality problems If you have completed all of the steps listed under "Print-quality procedures" on page 257 and the print-quality problem persists, follow these steps: 1 Use the following print-quality-defect chart to identify your print-quality defect. 2 Go to the page that is indicated beneath the defect you identify and use the solutions listed there to solve the print-quality problem. 3 If the procedures do not solve the problem, print the Print Quality Troubleshooting Pages (see "To print the Print Quality Troubleshooting Pages" on page 272) and follow the diagnostic procedure that is listed on the first page to help isolate the defect to a particular component. 4 If the problem persists, or if your print-quality defect is not shown in the print-quality defect chart, contact your local HP-authorized service and support center. See "Customer support options worldwide" on page 325 for more information. The print-quality-defect chart assumes the use of letter- or A4-size media that has moved through the printer long edge first. See "Solving print-quality problems" on page 256. 258 Solving print-quality problems ENWW