HP 9500hdn HP Color LaserJet 9500n/9500hdn - User Reference Guide - Page 265

Repetitive defects q Make sure that the humidity, temperature, and other operation and location requirements of the printer are met. See "Remove the printer from its packaging" on page 12. q Print the Print Quality Troubleshooting Pages (see "To print the Print Quality Troubleshooting Pages" on page 272) and follow the diagnostic procedure that is listed on the first page. q For the latest information and problem-solving procedures, go to http://www.hp.com/support/lj9500. See also "Fingerprints and media dents" on page 265. Color fade in all colors q Make sure that the humidity, temperature, and other operation and location requirements of the printer are met. See "Remove the printer from its packaging" on page 12. q Clean the post charger. See "Cleaning the post charger" on page 205. q Calibrate the printer. See "To calibrate the printer" on page 272. q Make sure that the image transfer belt is seated correctly. To do this, open the front doors, and lower and raise the green lever. The lever clicks when it is latched securely. q Make sure that the transfer roller is seated correctly. To do this, open the front doors, and lower the green lever. Pull the transfer roller out a short distance, and then slide it gently but firmly into place, making sure that it is completely inside the printer. For reference, see "Replacing the image transfer kit" on page 186, steps 3 and 10. q For the latest information and problem-solving procedures, go to http://www.hp.com/support/lj9500. 7 Problem solving 263