HP Designjet 2800/3800cp Service Manual - Page 43
Replace the Service Station Assembly
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System Error: 010032 000000XX Problem Description: Fan Test Failed - Current not detected in one or both fans. Error data (XX): 1 ³ Electronics Module fan not running. 2 ³ Service station fan not running. 3 ³ Both fans not running. 10 ³ Electronics Module fan is short-circuited. 20 ³ Service Station fan is short-circuited. 30 ³ Both fans are short-circuited. 12 ³ Service Station fan is not running and the Electronics Module fan is short-circuited. 21 ³ Electronics Module fan is not running and the Service Station fan is short-circuited. Corrective Action: Try the following: D Make sure that the Service Station fan is connected correctly to the interconnect PCA. D If both fans fail, replace the Electronics Module ' page 8-6. D If the error code is related to the Service Station: S Make sure that the Service Station Interconnect Cable is correctly connected to the Electronics Module. S Replace the Service Station interconnect cable ' Page 8-87. S Replace the Service Station Assembly ' page 8-26. D Replace the Electronics Module ' page 8-6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-8 HP DesignJet CP Series Printers System Error Codes