HP Designjet 2800/3800cp Service Manual - Page 44

System Error: 010033 Problem Description: The DC Motor Driver ASIC Test Failed. Corrective Action: Replace the Electronics Module ' page 8-6. System Error: Problem Description: Corrective Action: 010034 000X0000 One of the DC Motors has failed. Error data: 00010000 ³ Y-axis Motor Failed. 00020000 ³ X-axis Motor Failed. 00030000 ³ Both DC Motors Failed. Try the following: D Make sure that both DC Motors are connected correctly. D If the error code is related to the Y-axis motor: S Make sure that the Refill Interconnect Cable (the black cable that connects the Refill Assembly to the Electronics Module) is correctly connected to the Electronics Module. S Replace the Refill Interconnect PCA ' page 8-64. S Replace the Y-axis Motor Assembly ' Page 8-45. D If the error code is related to the X-axis Motor, replace the X-axis Motor Assembly ' Page 8-66. D If both DC Motors fail, replace the Electronics Module ' page 8-6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-9