HP Designjet 2800/3800cp Service Manual - Page 55
Replace the Electronics Module, Replace the Primer Assembly
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System Error: 020000 Problem Description: Error in finding the Primer home position. Corrective Action: Try the following: D Make sure that the Service Station Interconnect Cable (the black cable that connects the Service Station to the Electronics Module) is correctly connected to the Electronics Module. D Make sure that the cables for the Primer Stepper Motor and Sensor are correctly connected to the Service Station Interconnect PCA. D Make sure that the air tubes that are connected between the primer assembly and the service station are in the correct position and are not squeezed together. D Make sure that the Primer Stepper Motor is NOT shorted. D Replace the Service Station interconnect cable ' Page 8-87. D Replace the Primer Assembly ' Page 8-29. D Replace the Service Station Assembly ' page 8-26. D Replace the Electronics Module ' page 8-6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-20 HP DesignJet CP Series Printers System Error Codes