HP Designjet 2800/3800cp Service Manual - Page 45
Motor, Elevator Stepper Motor or the Refill, and the Service Station Interconnect Cable are
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System Error: 010035 0XABCDEF Problem Description: One of the Stepper Motors has failed. Error data (0XABCDEF): If the value of each letter is 0, then the component is OK. If the value of each letter is different from 0 then the component has failed. X ³ Electronics signal failed (ignore other values). A ³ Elevator Stepper Motor Failed. B ³ Refill Stepper Motor Failed. C ³ Primer Stepper Motor Failed. D ³ Service station (Z-axis) Stepper Motor Failed. E ³ Service station (X-axis) Stepper Motor Failed. F ³ Bail Stepper Motor Failed. Corrective Action: Try the following: D If the Error is related to the Electronic Signal (X is not 0) then replace the Electronics Module ' Page 8-6. D Make sure that the Refill Interconnect Cable and the Service Station Interconnect Cable are correctly connected to the Electronics Module. D Make sure that the failed Stepper Motor is connected correctly. D If the Error is related to the Bail Stepper Motor, Elevator Stepper Motor or the Refill Stepper Motor then: S Replace the Refill interconnect cable ' Page 8-87. S Replace the Refill interconnect PCA ' Page 8-64. D If the Error is related to the Primer or the Service Station Stepper Motors then replace the Service Station Interconnect cable ' Page 8-87. D If the Error is related to the Elevator Stepper Motor then replace the Elevator Assembly ' Page 8-52. 2-10 HP DesignJet CP Series Printers System Error Codes